First off, Id like to say I have no idea how this happened. I just went to log in today, and it just started doing it.
Everything starts off fine. I log in and get the initial loading screen, and then get to the character selection menu. Heres where things go south. No matter what character I chose, they all end up getting stuck in the load screen after character selection. The loading bar fills and then it just stays there.
OMGOMGOMG someone please help meh!! I got raids to run!
Heres my Dxdiag report, if that helps at all.
Code:------------------ System Information ------------------ Time of this report: 11/10/2011, 17:47:13 Machine name: THEHIVE Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) Language: English (Regional Setting: English) System Manufacturer: ASUSTeK Computer INC. System Model: G72GX BIOS: BIOS Date: 09/22/09 17:33:18 Ver: 08.00.14 Processor: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz (2 CPUs), ~2.5GHz Memory: 6144MB RAM Available OS Memory: 6144MB RAM Page File: 2458MB used, 9825MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Sound Tab 4: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 260M Manufacturer: NVIDIA Chip type: GeForce GTX 260M DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0618&SUBSYS_202B1043&REV_A2 Display Memory: 3823 MB Dedicated Memory: 1007 MB Shared Memory: 2815 MB Current Mode: 1600 x 900 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: LGD01DD Native Mode: 1600 x 900(p) (60.080Hz) Output Type: Internal Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um Driver File Version: 8.15.0011.8631 (English) Driver Version: 8.15.11.8631 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 7/2/2009 00:59:00, 9480192 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-4558-11CF-4452-200002C2C535} Vendor ID: 0x10DE Device ID: 0x0618 SubSys ID: 0x202B1043 Revision ID: 0x00A2 Driver Strong Name: oem18.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section006:8.15.11.8631:pci\ven_10de&dev_0618&subsys_202b1043 Rank Of Driver: 00E60001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_104314D3&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5924 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/25/2009 06:28:07, 1990304 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek HDMI Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_104314D3&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5924 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/25/2009 06:28:07, 1990304 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Speakers (Logitech USB Headset) Default Sound Playback: No Default Voice Playback: No Hardware ID: USB\VID_046D&PID_0A0C&REV_1013&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/20/2010 05:43:52, 109696 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_104314D3&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5924 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/25/2009 06:28:07, 1990304 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (Logitech USB Headset) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail Date and Size: 11/20/2010 05:43:52, 109696 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Logitech USB Headset Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0x0A0C FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC526 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC526 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC526 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x3A39 | Matching Device ID: usb\root_hub | Service: usbhub ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Keyboard Device Filter | Matching Device ID: *pnp0303 | Upper Filters: kbfiltr | Service: i8042prt | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | + Synaptics PS/2 Port Compatible TouchPad | Matching Device ID: *pnp0f13 | Upper Filters: SynTP | Service: i8042prt | + HID-compliant mouse | Vendor/Product ID: 0x046D, 0xC526 | Matching Device ID: hid_device_system_mouse | Service: mouhid | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 139.0 GB Total Space: 461.9 GB File System: NTFS Model: ST9500325AS Drive: E: Model: HL-DT-ST DVDRAM GT30N Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes -------------- System Devices -------------- Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42 Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_82D41043&REV_00\3&11583659&0&E1 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36 Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_82771043&REV_00\3&11583659&0&EA Driver: n/a Name: Intel(R) 82801 PCI Bridge - 244E Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_82D41043&REV_90\3&11583659&0&F0 Driver: n/a Name: NVIDIA GeForce GTX 260M Device ID: PCI\VEN_10DE&DEV_0618&SUBSYS_202B1043&REV_A2\4&17198F0D&0&0008 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40 Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_82D41043&REV_00\3&11583659&0&E0 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35 Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_82771043&REV_00\3&11583659&0&E9 Driver: n/a Name: Atheros AR928X Wireless Network Adapter Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_10671A3B&REV_01\4&CFE6D8B&0&00E1 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_14D31043&REV_00\3&11583659&0&D8 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34 Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_82771043&REV_00\3&11583659&0&E8 Driver: n/a Name: Ricoh xD-Picture Card Controller Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_82641043&REV_12\4&1B359D48&0&0CF0 Driver: n/a Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_82771043&REV_00\3&11583659&0&D7 Driver: n/a Name: Intel(R) ICH10 Family SMBus Controller - 3A30 Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_82D41043&REV_00\3&11583659&0&FB Driver: n/a Name: Ricoh SD/MMC Host Controller Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_82641043&REV_12\4&1B359D48&0&0AF0 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_82D41043&REV_00\3&11583659&0&E5 Driver: n/a Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_82771043&REV_00\3&11583659&0&EF Driver: n/a Name: Intel(R) ICH10R SATA AHCI Controller Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_82D41043&REV_00\3&11583659&0&FA Driver: n/a Name: Ricoh 1394 OHCI Compliant Host Controller Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_82641043&REV_05\4&1B359D48&0&08F0 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48 Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_82D41043&REV_00\3&11583659&0&E4 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39 Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_82771043&REV_00\3&11583659&0&D2 Driver: n/a Name: Intel(R) ICH10 LPC Interface Controller - 3A18 Device ID: PCI\VEN_8086&DEV_3A18&SUBSYS_82D41043&REV_00\3&11583659&0&F8 Driver: n/a Name: SDA Standard Compliant SD Host Controller Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_82641043&REV_22\4&1B359D48&0&09F0 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46 Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_82D41043&REV_00\3&11583659&0&E3 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38 Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_82771043&REV_00\3&11583659&0&D1 Driver: n/a Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21 Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_832F1043&REV_03\3&11583659&0&08 Driver: n/a Name: Ricoh Memory Stick Controller Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_82641043&REV_12\4&1B359D48&0&0BF0 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 3 - 3A44 Device ID: PCI\VEN_8086&DEV_3A44&SUBSYS_82D41043&REV_00\3&11583659&0&E2 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37 Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_82771043&REV_00\3&11583659&0&D0 Driver: n/a Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20 Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_832F1043&REV_03\3&11583659&0&00 Driver: n/a Name: Realtek PCIe GBE Family Controller Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_833A1043&REV_02\4&116B1340&0&00E4 Driver: n/a ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385 WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204 Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204 WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204 WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8051.1204 WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204 WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8051.1204 WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204 CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226 CT Upsampler filter,0x00100000,1,1,Upsample.ax,2.00.0005.0000 Creative Wave Writer,0x00200000,1,0,WavWrite.ax,3.01.0004.0000 CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314 DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528 CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000 BPM Metadata,0x001fffff,1,1,MetaBPMu.ax,2.00.0002.0000 SmartLogon_Effect,0x00200000,1,1,face_filter.ax,1.00.0005.0001 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 CT Time-Scaling filter,0x00100000,1,1,TimeScal.ax,2.03.0009.0000 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528 ASUS Virtual Camera,0x00200000,0,1,virtualCamera.ax, MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514 CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328 P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514 _ VSO Preview Filter,0x00200000,0,1,VsoVprev.ax,3.00.0001.0043 DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514 CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030 PCM to EXT,0x00200000,0,0,Pcm2Ext.ax,6.00.0002.0000 CT Karaoke filter,0x00100000,1,1,Karaoke.ax,2.00.0012.0000 CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514 Creative AC3 Source Filter,0x00400000,0,1,AC3Srcu.ax,3.02.0001.0000 CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307 CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301 Creative PCM Raw Writer,0x00200000,1,0,RawWritu.ax,1.00.0000.0000 CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008 ASUS SplitVCam Pump,0x00200000,0,1,virtualCamera.ax, CT PDP filter,0x00100000,1,1,PDP.ax,1.00.0008.0000 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528 Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412 Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514 Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514 CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625 File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8051.1204 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 CT SmartVolumeManagement filter,0x00100000,1,1,DSCompr.ax,1.00.0008.0000 Creative Audio Gain Filter,0x00200000,1,1,AudGain.ax,1.00.0000.0000 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514 CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301 ASUS SplitVCam Renderer,0x00200000,1,0,splitvcamrenderer.ax, VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514 Creative Flac Source Filter,0x00400000,0,1,FlacSrcu.ax,1.00.0002.0000 File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 Creative MLP Source Filter,0x00400000,0,1,MlpSrcu.ax,3.01.0000.0000 Creative File Reader Filter,0x00400000,0,1,FilReadu.ax,1.00.0005.0000 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 SVM Metadata,0x001fffff,1,1,MetaSVMu.ax,2.00.0002.0000 Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016 CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017 CT HPVirtualizer filter,0x00100000,1,1,Virtual.ax,1.00.0000.0000 Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122 CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017 CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514 Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514 Asus Motion Detect Filter,0x00200000,1,1,motiondetect.ax, CT CMSS3 filter,0x00100000,1,1,CMSS3.ax,3.00.0013.0000 AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514 RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 Creative Ogg Source Filter,0x00400000,0,1,OggSrcu.ax,1.00.0001.0000 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 Creative NVF Filter,0x00400000,0,1,NvfSrcu.ax,3.01.0001.0000 Noise Reduction,0x00100000,1,1,NoisRedu.ax,3.00.0007.0000 LifeFrame_Effect,0x00200000,1,1,camera_effect.ax,3.00.0005.0001 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514 Creative WMA Writer,0x00200000,1,0,WMAWrite.ax,5.00.0001.0000 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528 ASUS SplitVCam Relayer,0x00200000,1,0,virtualCamera.ax, CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 Creative WMA Source Filter,0x00400000,0,1,WmaSrc.ax,3.01.0001.0000 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514 CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219 AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514 CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514 Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514 LifeFrame Audio,0x00200000,1,1,LifeFrameAudio.ax,9.00.0000.0000 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514 P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818 P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815 Creative CDDA Source Filter,0x00400000,0,1,CDDA.ax,3.00.0003.0000 Creative LiveRecording Filter SxS,0x00400000,0,1,LiveRecu.ax,5.00.0001.0000 Creative Internet Source Filter,0x00400000,0,1,InetSrcu.ax,1.00.0000.0000 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514 CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514 Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514 Audio Capture Sources: Microphone (Logitech USB Headse,0x00200000,0,0,qcap.dll,6.06.7601.17514 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514 WDM Streaming Capture Devices: ,0x00000000,0,0,, ,0x00000000,0,0,, Logitech USB Headset,0x00200000,2,2,ksproxy.ax,6.01.7601.17514 USB 2.0 UVC 1.3M WebCam,0x00200000,0,2,ksproxy.ax,6.01.7601.17514 WDM Streaming Rendering Devices: Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Logitech USB Headset,0x00200000,2,2,ksproxy.ax,6.01.7601.17514 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514 Video Capture Sources: USB 2.0 UVC 1.3M WebCam,0x00200000,0,2,ksproxy.ax,6.01.7601.17514 ASUS Virtual Camera,0x00200000,0,1,virtualCamera.ax, Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Audio Renderers: Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17514 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Realtek HDMI Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Speakers (Logitech USB Headset),0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514 Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17514 Realtek HDMI Output (Realtek Hi,0x00200000,1,0,quartz.dll,6.06.7601.17514 Speakers (Logitech USB Headset),0x00200000,1,0,quartz.dll,6.06.7601.17514 --------------- EVR Power Information --------------- Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0
Results 1 to 6 of 6
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11-10-2011, 05:38 PM #1Hatchery Hero
- Join Date
- Sep 2009
- Posts
- 107
Stuck in loading screen purgatory...
Last edited by AegonTargaryen; 11-10-2011 at 05:51 PM.
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11-11-2011, 02:36 AM #2Hatchery Hero
- Join Date
- Sep 2009
- Posts
- 107
Ok, now Ive unistalled and redownloaded and reinstalled ddo, and now it gives me an error message that says:
Can't open data files. Check that they exist and that you have permission to write to them. The program will now exit [201]
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11-11-2011, 08:45 AM #3Community Member
- Join Date
- Oct 2009
- Posts
- 2,187
There's an article about this at http://support.turbine.com - just type '201' in the upper left box and the detailed article will come up.
Since things seemed to be fine before your original problem, have you checked for malware (run a good malware checker) and are you sure you have full administrator privileges? If you are in doubt, as the article suggests, you might try a different user account with full administrator privileges.
The original loading problem could have been other things.....
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11-11-2011, 08:49 AM #4Community Member
- Join Date
- Dec 2009
- Posts
- 0
Sounds like a problem I had.
What worked with me (although I have no clue why) was when you get to the login box with the EN etc at the top click the double down arrow button so the client screen shrinks to a smaller box. Then exit the client and restart it. Then go ahead as usual logging in via the smaller box.
Like I say, no idea why but it stopped me getting stuck.<------Pay no attention to the join date, played pre-launch in EU & moved to U.S. servers.
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11-12-2011, 10:15 PM #5Hatchery Hero
- Join Date
- Sep 2009
- Posts
- 107
After re-re-uninstalling, re-re-downloading and re-re-installing (OG...), I finally got back in. Unfortunately, Im back to square one again. The game freezes in the loading screen after character selection. The odd part is, I can hear party members on voice chat, and they can hear me (until I get ****ed off and alt+F4, :P).
Originally Posted by My2Cents
@ Buggss- Only worked for me once mate. Thanks for the advice though.
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11-15-2011, 04:27 PM #6Customer Service Representative
- Join Date
- Mar 2008
- Posts
- 87
Even after the reinstall the game patching would have updated the game program files to the same versions that may potentially be blocked by the firewall since they 'changed'. Try what I recommend in the thread here. Originally Posted by AegonTargaryen
After re-re-uninstalling, re-re-downloading and re-re-installing (OG...), I finally got back in. Unfortunately, Im back to square one again. The game freezes in the loading screen after character selection. The odd part is, I can hear party members on voice chat, and they can hear me (until I get ****ed off and alt+F4, :P).
@ Buggss- Only worked for me once mate. Thanks for the advice though.
As you're entering the game world the ports the game uses to communicate on need to be available, as long as the game client file (dndclient.exe) is being allowed through the firewall the ports themselves (9000 through 9010, since voice chat is working 2900 through 2910 sound like they are available) need to be allowing it two-way inbound/outbound connection as well.
I'd recommend the knowledge base article here as well as the sticky here but follow those up with a tech support request if you haven't already done so.Knowledge Base | How to get help on the Tech Support forums | Common Tech Issues | Frequently Asked Questions
NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.
After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.
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