Quote Originally Posted by gloopygloop View Post
I agree with Razcar that Maj is not the person that we should be complaining to.

However, the people that we *should* complain to on the forums (Tolero and Cordovan and Fernando and whoever took Victorie's former position) have been hiding recently, so Maj is all we have.

It's unfortunate that people (myself included) bring our issues to the only official Turbine people who show up to talk to us, but the biggest reason for that is that the official Turbine people who we should talk to don't show up in threads often enough.
I can both understand and sympathize with that. But if we swamp him (Maj) with questions, requests and criticism about things he can do nothing about, we might "loose" him.

Apparently (as they've said themselves) the DDO staff - of course apart from the Community Reps - have no "Customer Interaction" listed in their work deliverables. So they don't have to talk with us, and only do so if they feel like it. (I heard a rumor that when WB took over they wanted the devs to communicate more but that was obviously false.)

And while I would love to have some devs here (or even Marketing people, like B. Ogre wants to address in his posts) discussing all kinds of hows and whys like Codog used to do (and no, we don't need any whens), we don't. They don't have to talk to us, and there's nothing we can do about it - no picket signs saying "we are the customers" etc. will change that. ("Being nice to the devs" won't help since we are thousands of people, not one person. There will always be some that are unhappy.)

Maj does provide very valuable information about current bugs and QA (and football ), and that's great. Let's not chase him into the same dungeon as where the DDO developers are hiding.