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  1. #1
    Community Member
    Join Date
    May 2011
    Posts
    1

    Default My primary account is still blocked

    I have my primary account blocked from Friday, I sent everything that you asked me why it is still not active?

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010
    Posts
    0

    Default

    If you are unable to log into your account, you may want to try to reset your password. There is a 'Forgotten your password?' link on the Account Management website. That will send you an email to the address that is on file that will allow you change your password.

    If you need some more help after trying that, you may want to contact the Account Management team directly. You can do that using the information in my signature. They will be happy to help!
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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