DDO Crash

[GregorianPL]

Hello, i wish to report that many players have technical issues with DDO, it crashes at least few times every day for almost every of us and i dont think it is our fault. I saw that DDO can use up to 4GB of my RAM and it is really much... im running DDO at Ultra High DX11, but i dont see any difference in graphix since i played DX10 but also i lost some FPS. Is turbine working to fix that problems ? I just wish to know because its not funny to be in the group for example for Raid like Ascension Chamber and get Boot because your client refused to obey.
Thank you for reading my post, GregorianPl

[Mirthgar]

When you get a chance post your “dxdiag” data (the steps how are in the “how to get help..” sticky linked in my sig)

Also try the following:

Click on "Start" and choose "Documents" or "My Documents" and then open the "Dungeons and Dragons Online" folder. In there you should see a "Userpreferences.ini" file, when you do right-click on it choosing "rename" and rename it to "OLDUserPreferences.ini".

Now relaunch the game but stop at "server select" before logging in all the way, on the launcher click the second button in the row of them in the upper-right corner (it'll have a single down-arrow) and choose Options. In there under "Repair" (tab) click to enable the "Reset game display settings" option and then click ok.

Finish logging in to test, but this time if you get prompted at all to enable either DirectX 10 or 11 graphics choose no, so you can test on the default of DX9 mode.

[GregorianPL]

reset of graphic settings helped a lot but when i play a lot i still have problems



This is my dxdiag log

 Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_82771043&REV_02\3&11583659&0&D2
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_82771043&REV_02\3&11583659&0&D1
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_82771043&REV_02\3&11583659&0&D0
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_82771043&REV_02\3&11583659&0&EA
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_82771043&REV_02\3&11583659&0&E9
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_82771043&REV_02\3&11583659&0&E8
   Driver: n/a

     Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_82771043&REV_02\3&11583659&0&FB
   Driver: n/a

     Name: Intel(R) ICH9 2 port Serial ATA Storage Controller 2 - 2926
Device ID: PCI\VEN_8086&DEV_2926&SUBSYS_82771043&REV_02\3&11583659&0&FD
   Driver: n/a

     Name: Intel(R) ICH9 4 port Serial ATA Storage Controller 1 - 2920
Device ID: PCI\VEN_8086&DEV_2920&SUBSYS_82771043&REV_02\3&11583659&0&FA
   Driver: n/a

     Name: Mostek (bridge) standardu PCI do ISA
Device ID: PCI\VEN_8086&DEV_2916&SUBSYS_82771043&REV_02\3&11583659&0&F8
   Driver: n/a

     Name: Mostek (bridge) Intel(R) 82801 PCI - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_82771043&REV_92\3&11583659&0&F0
   Driver: n/a

     Name: Standardowy podwójny kontroler PCI IDE
Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_824F1043&REV_00\4&1AD356C7&0&00E4
   Driver: n/a

     Name: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&45B69F9&0&00E2
   Driver: n/a

     Name: Kontroler hosta IEEE 1394 VIA zgodny z OHCI
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_81FE1043&REV_C0\4&1542FBD&0&18F0
   Driver: n/a

     Name: NVIDIA GeForce GTX 460
Device ID: PCI\VEN_10DE&DEV_0E22&SUBSYS_83771043&REV_A1\4&1BC1D098&0&0008
   Driver: n/a

     Name: Kontroler zgodny ze standardem High Definition Audio
Device ID: PCI\VEN_10DE&DEV_0BEB&SUBSYS_83771043&REV_A1\4&1BC1D098&0&0108
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Full Screen Renderer,0x00200000,1,0,,6.06.6002.18158
ASUS SBS RTP Render Filter,0x00200000,0,0,NetVideo_SBS.ax,1.00.0000.0002
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Color Space Converter,0x00400001,1,1,,6.06.6002.18158
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6002.18158
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18158
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18363
MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18158
VHMixerSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0059
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18158
SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18158
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18158
MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18158
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18158
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005
ASUS SBS RTP Source Filter,0x00200000,0,0,NetVideo_SBS.ax,1.00.0000.0002
XviD MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,
VHSplitProcSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0059
VHCropResize,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0059
ACM Wrapper,0x00600000,1,1,,6.06.6002.18158
Video Renderer,0x00800001,1,0,,6.06.6002.18158
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363
Line 21 Decoder,0x00600000,1,1,,6.06.6002.18005
Video Port Manager,0x00600000,2,1,,6.06.6002.18158
Video Renderer,0x00400000,1,0,,6.06.6002.18158
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
File writer,0x00200000,1,0,,6.06.6001.18000
DVD Navigator,0x00200000,0,3,,6.06.6002.18005
Overlay Mixer2,0x00200000,1,1,,6.06.6002.18005
VHYV12Decoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0059
AC3Filter,0x40000000,1,1,ac3filter.ax,1.03.0001.0000
AVI Draw,0x00600064,9,1,,6.06.6002.18158
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
VHMultiWriter,0x00200000,1,0,VHMediaCOM.dll,2.00.0000.0059
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
VHAudioGain,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0059
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
VHFrameRateConv,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0059
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6002.18363
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6002.18005
AVI Decompressor,0x00600000,1,1,,6.06.6002.18158
VHDeinterlace,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0059
VHYV12Encoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0059
AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18158
Wave Parser,0x00400000,1,1,,6.06.6002.18158
MIDI Parser,0x00400000,1,1,,6.06.6002.18158
Multi-file Parser,0x00400000,1,1,,6.06.6002.18158
File stream renderer,0x00400000,1,1,,6.06.6002.18158
VHMultiReader,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0059
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18158
File Source (Async.),0x00400000,0,1,,6.06.6002.18158
File Source (URL),0x00400000,0,1,,6.06.6002.18158
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496
MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18158

WDM Streaming Tee/Splitter Devices:
Konwerter Tee/Sink-to-Sink,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6002.18158
Koder-dekoder Cinepak firmy Radius,0x00200000,1,1,,6.06.6001.18000
Koder-dekoder Intel IYUV,0x00200000,1,1,,6.06.6001.18000
Koder-dekoder Intel IYUV,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000
VP60® Simple Profile ,0x00200000,1,1,,6.06.6001.18000
VP61® Advanced Profile,0x00200000,1,1,,6.06.6001.18000
Xfire Video Codec,0x00200000,1,1,,6.06.6001.18000
XviD MPEG-4 Codec,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6002.18158
PCM,0x00200000,1,1,,6.06.6002.18158
Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18158
GSM 6.10,0x00200000,1,1,,6.06.6002.18158
CCITT A-Law,0x00200000,1,1,,6.06.6002.18158
CCITT u-Law,0x00200000,1,1,,6.06.6002.18158
MPEG Layer-3,0x00200000,1,1,,6.06.6002.18158

Audio Capture Sources:
Mikrofon (SoundMAX Integrated D,0x00200000,0,0,,6.06.6001.18000
XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0059
Wejście liniowe (SoundMAX Integ,0x00200000,0,0,,6.06.6001.18000

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6002.18158
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18158

WDM Streaming Capture Devices:
,0x00000000,0,0,,
SoundMAX HD Audio I,0x00200000,1,1,,6.00.6001.18000
,0x00000000,0,0,,
ASUS GSB,0x00200000,0,1,,6.00.6001.18000

WDM Streaming Rendering Devices:
HD Audio digital out,0x00200000,1,1,,6.00.6001.18000
,0x00000000,0,0,,
SoundMAX HD Audio O,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

Video Capture Sources:
ASUS GSB,0x00200000,0,1,,6.00.6001.18000
XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0059

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18363
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18363
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18363

WDM Streaming Communication Transforms:
Konwerter Tee/Sink-to-Sink,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Głośniki (SoundMAX Integrated D,0x00200000,1,0,,6.06.6002.18158
Default DirectSound Device,0x00800000,1,0,,6.06.6002.18158
Default WaveOut Device,0x00200000,1,0,,6.06.6002.18158
DirectSound: Głośniki (SoundMAX Integrated Digital HD Audio),0x00200000,1,0,,6.06.6002.18158
DirectSound: Interfejs SPDIF (SoundMAX Integrated Digital HD Audio),0x00200000,1,0,,6.06.6002.18158
Interfejs SPDIF (SoundMAX Integ,0x00200000,1,0,,6.06.6002.18158