My friend was having a horrible time with load screen freezes. They occurred very randomly, he could go through several load screens right after another and suddenly get frozen in the next. There was no way to recover from it either. Restarting DDO didn't help. Rebooting didn't help. Changing servers and coming back didn't help. Changing characters on the same server didn't help. Once a character got stuck in a load screen for him, that character stayed stuck until the next time he played.

We scoured the net for a solution. We tried everything we stumbled across without success. After several days of this problem disrupting our play, on a total whim I suggested he reboot his router and DSL MODEM. We were on a Skype conference, he wasn't having any other network problems at all, and he could even log into other DDO characters, so it certainly didn't appear to be a networking problem, but it totally was.

Not sure if it was the MODEM or the router, but he could instantly get back on that character and hasn't had a load screen freeze on any characters since. Hope this saves someone some head scratching.