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  1. #1
    Community Member Pfold's Avatar
    Join Date
    Oct 2009
    Posts
    391

    Default Missing September's Points

    Scrolling through account history in game I see I received my August points on the 22nd of the month. I have not yet received September's points. I'm not sure if it glitched because of that special you were running...

    Please advise

    Thanks
    Snakpak-Anslet-Gretto-Ardrhys
    Dnb-Neurotech-Caniponu

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010
    Posts
    0

    Default

    I am sorry to say that we are not able to help with account specific issues in the Forums. You can contact the Account Management team directly using the information in my signature. They will be happy to help!
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

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  3. #3
    Community Member Pfold's Avatar
    Join Date
    Oct 2009
    Posts
    391

    Default

    Thanks DV.

    Hopefully it was just an oversight and they can fix it
    Snakpak-Anslet-Gretto-Ardrhys
    Dnb-Neurotech-Caniponu

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