Word of caution

[SupTyr]

I've had this happen in Snitch; GM couldn't help. To be fair to them (GMs), they really can't (and you could see how that would be abused potentially).

The GM (shouldn't it be DM in DDO?) can check the party chat log, can't they? If nobody left or joined the group during the quest, I see no possibility to exploit this bug and no reason to not at least refund everyone with one epic token.

[Will_Ferrer]

just had it happen to me in Epic DQ. no one in the raid could open the chest. GM's were of no use all u have to do there is kill the queen, and no one can enter the quest and get to the loot after its completed. No one lost connection, i just dont understand it.

so far quests that seem affect are

eSnitch
eParty Crashers
eZewabis Revenge ADQ2

if there are any others I'd like to see if we cant get a list going so I know where not to waste my time.

[Grimgore]

I guess some folks don't want this issue fixed, but thank you to those who do. EPIC FAIL!

[Lanthum]

I read another thread about this a few days ago. And in that thread it sounds like the problem could be related to Arti's being in the group. Or more possibly Arti's pets being in the group, messing with the number of people in the group and thus throwing an error. I'm not sure if in your cases there were any Arti's or their pets in your groups ...

Check it out for more info.
http://forums.ddo.com/showthread.php?t=345773

And just to chime in - I can't believe any company in the world has such bad customer service as Turbine does!!!

[robinfu]

Just happened to us in Epic Chronoscope!

http://imageshack.us/f/163/screenshot00227a.jpg/

They should be ashamed how they treat us! Their customer service is just of no use...

[rodallec]

In the other thread on this topic I said it happened in ev6 and the GM's closed some tickets without any response.
Is it in their power to spawn a new chest?
It's a pretty bad bug to get to live... And not being able to help is honestly, pathetic.

[DiabZ777]

Same happened to my group in Ebigtop.
Flaz told me he had experienced it 3-4 times already then.

The wierd thing was that we didnt do anything unusual, we even cleared the last bit to the tent for scrolls! Noone changed in party, nor was anything funky up except my comic relief.

[Xionanx]

I've run into that BS line from the in game GM's recently as well. It used to be they could actually HELP you, and now all they can do is hit you with that canned response. I'm guessing that either
A) there was an abuse issue with some GM(s)
or
B) there was a recent policy change due to the WB/Turbine/etc changes.

[Fancy_A_Fling]

Cant be bothered reading through all these, but i will say the community has established that this problem seems to be due to artificer's. If they come into the quest with their dog spawns it starts another instance for some reason inwhich the dog is the only party member. Meaning... none of you were in the quest since its the dog's instance. My advice, Dont bring arti's or atleast give them them MULTIPLE head's up's not to bring out their dog. Suck's but it is what it is until this is fixed.

[Fancy_A_Fling]

Just happened to us in Epic Chronoscope!

http://imageshack.us/f/163/screenshot00227a.jpg/

They should be ashamed how they treat us! Their customer service is just of no use...

Notice in the party the Arti has his dog summoned.. my point is proven. Suck's and sorry to hear it, but just give the arti's a head's up. Usually the arti's that come into my epic quest party's already know from past experience.

[simo0208]

Quality Assurance has a lot of "investigations" going on, but no resolutions or fixes. This game is one of the worst I've seen that still exists in fixing bugs.

Why do they continue to churn out new material while the material we have is broken? This is especially relevant when the next new material further breaks something else.