Survey player base on U11 changes

[WilliamBraveheart]

I would like to suggest a login survey of the player base on the changes made in U11. I think you would find that a majority of the player base is very unhappy with these changes. I personally will not run epics until this is resolved. the fun is being taken out of the game. I believe these decisions are being made from input of a very small portion of the player base who have access and choose to do beta testing for Turbine and the entire player base is not represented by this group.

[Musouka]

I would like to suggest a login survey of the player base on the changes made in U11. I think you would find that a majority of the player base is very unhappy with these changes. I personally will not run epics until this is resolved. the fun is being taken out of the game. I believe these decisions are being made from input of a very small portion of the player base who have access and choose to do beta testing for Turbine and the entire player base is not represented by this group.

Until you can support numbers to what you think, I'm sure they'll just ignore this. I for one am not against U11, but rather just a few changes. However, I also know that I will adapt.

EDIT: think of it like a proposed bill or amendment. It still requires enough signatures to even be added to the ballot for voting.

[Khanyth]

I would like to suggest a login survey of the player base on the changes made in U11. I think you would find that a majority of the player base is very unhappy with these changes. I personally will not run epics until this is resolved. the fun is being taken out of the game. I believe these decisions are being made from input of a very small portion of the player base who have access and choose to do beta testing for Turbine and the entire player base is not represented by this group.

Here's an easier way.

If you like the game, play it. Turbine will see that people play the game and the changes were a good thing.
If you don't like the game, don't play it. Turbine will see the drop in the player base, and that the changes were a bad thing.

Speaking with your wallet trumps any form of poll

[LucidLTS]

I would like to suggest a login survey of the player base on the changes made in U11.
...
I believe these decisions are being made from input of a very small portion of the player base who have access and choose to do beta testing for Turbine and the entire player base is not represented by this group.

/signed

Great idea, +1 to you!

Anything to remove the skew from feedback. Something as simple as the announcement server providing a link to the survey and asking all players to take a few minutes. Don't keep anybody from getting right into the game, but let non-forumites know it's there and their opinion matters.

The group "Beta Testers" is a non-random sample of the player base, filtered further by who is invested enough to write their opinion up on the forums, filtered further by who is willing to have their opinion criticized on-line. Hidden balloting of a wider and more random sample would give a much more accurate and useful picture.

I have nothing against U11 as a survey topic, but I think Turbine should go even more basic - ask people how they feel about PUG vs Guild vs RL friend play, ask if they are frustrated or satisfied with difficulty, ask what % they prefer solo and how happy they are with their attempts to group, ask how they like loot mechanics. Ask if the level of grind keeps them from running out of tasks or drives them away. All kinds of very basic info that could help Turbine maximize their appeal.

Until you can support numbers to what you think, I'm sure they'll just ignore this.

Are you saying there is no data so we shouldn't collect data? Or expressing frustration that they ignore us? Either way, I'd like to point out that we did recently get a survey on the UI, and they listened to Crystal Cove BtC complaints.

Both indicate they are starting to listen to their customers more, making it a great time to suggest how to get a less biased view of what their player base wants.

Oh, and let me head off one complaint I see coming (I don't mean from you Musouka, but in general) - "But the players don't know what they want, Turbine is the expert and we should defer to their expertise" - you can argue that we don't know what we want, but I assure you, we know what we'll pay for.

[Musouka]

Are you saying there is no data so we shouldn't collect data? Or expressing frustration that they ignore us? Either way, I'd like to point out that we did recently get a survey on the UI, and they listened to Crystal Cove BtC complaints.

Both indicate they are starting to listen to their customers more, making it a great time to suggest how to get a less biased view of what their player base wants.

Oh, and let me head off one complaint I see coming (I don't mean from you Musouka, but in general) - "But the players don't know what they want, Turbine is the expert and we should defer to their expertise" - you can argue that we don't know what we want, but I assure you, we know what we'll pay for.

I agree in some sense. However, saying people are upset about U11 is not the right statement. I enjoy the majority of U11. Some good things were added, I love the new UI setup, sure the party UI needed some work, but I still managed just fine with it.

I like the new quest change. I like the fact that artificer is an unlockable class, maybe not yet, but it will be.

From reading other threads and posts, a lot of the people are quite happy with the majority of the update.

Also, the forum goers only make up a small portion of the player base and nowhere near the majority.

[Kmnh]

Surveys don't work for this.

Turbine has their playing times and sales data, that's what they should base their decisions on.

[Musouka]

Surveys don't work for this.

Also, I want to add that not everyone takes the surveys.

[herzkos]

the only problem/issue i have with U11 (other than the odd UI which I will
adjust to in time) is the changing of elite/epic:
there is no training area!
Since U11 I have been soloing a wizzogue on wayfinder so I can't speak first
hand to the changes. However, it seems to me that turbine has made
low - mid levels exceptionally easy and high levels exceptionally harder.
note I didn't say hard, i said harder . the point being that it is not a
gradual ramp up of difficulty as you get higher, it is: congrat's your 20th level.
now go get your head handed to you, after the enemy takes your lunch.

from the posts i've read, you either have the gear to run elite raids/epics
or you don't. if you don't, you face an exceeeeeedingly long grind to get them
due to lack of lfm's / low drop rates. Don't even bother stepping into the
elites/epics without it cause you will face either exhorbitant pot usage (as a healer/arcane) or blacklisting (as a melee) unless you find a group willing to
take you as a piker.

[MsEricka]

Not sure which changes you're referring to, but I have no issues with U11, and I know many others that don't as well. The only issue I have heard people complain about is the UI, which has already been changed again for U11.1.

Don't speak for others, your opinion is not a majority.

[TBot1234]

the only problem/issue i have with U11 (other than the odd UI which I will
adjust to in time) is the changing of elite/epic:
there is no training area!
...
the point being that it is not a
gradual ramp up of difficulty as you get higher, it is: congrat's your 20th level.
now go get your head handed to you, after the enemy takes your lunch.

from the posts i've read, you either have the gear to run elite raids/epics
or you don't. if you don't, you face an exceeeeeedingly long grind to get them
due to lack of lfm's / low drop rates. Don't even bother stepping into the
elites/epics without it cause you will face either exhorbitant pot usage (as a healer/arcane) or blacklisting (as a melee) unless you find a group willing to
take you as a piker.

This pretty well sums up my thoughts.

[Cyr]

Don't speak for others, your opinion is not a majority.

Amusing response to an OP asking for a survey so that Turbine would have a clear and full understanding about people's opinions.

[LucidLTS]

Amusing response to an OP asking for a survey so that Turbine would have a clear and full understanding about people's opinions.

Exactly! And your words form a wry grin. Not that it looks like you need it, but hopefully I'll remember to come back with a +1 when my rep pool recharges :-)

I agree in some sense. However, saying people are upset about U11 is not the right statement.
...
Also, the forum goers only make up a small portion of the player base and nowhere near the majority.

I wasn't focusing on the first part as much as the second. There are some things about U11 that bug me a great deal, but the major part of it I'm indifferent to or haven't experienced yet. It's definitely a net loss in my books, but not a total horror show. So yeah, I'm closer to your opinion than to "everybody hates all of U11".

What I strongly agree with in the OP is that Turbine needs to get broader sample of player opinion. It won't be perfect, but it could be a lot better. The forum isn't just a small sample, is a non-representative sample which is an important distinction statistically speaking.

[LucidLTS]

Amusing response to an OP asking for a survey so that Turbine would have a clear and full understanding about people's opinions.

I remembered, here's your +1

Exactly! And your words form a wry grin. Not that it looks like you need it, but hopefully I'll remember to come back with a +1 when my rep pool recharges :-)

I'd tried a few hours later, but I guess we don't get "Echoes of Reputation"

[R0cksteady]

Update 11 was the first good update in a long time.

Finally epic is somewhat difficult, instead of just being what every 2 week players jumps to when they cap.

It SHOULD be hard. You SHOULD have to grind fro all the best non epic gear before moving on to epic. It's not for everyone, it's meant to be for people who want more of a challenge than regular content has.

Just because it was badly implemented at first doesn't mean that it should always stay easy for everyone.