odd naming issue

[lopter]

so awhile back i decided to reget my old deleted tr gimpii

since i had made a new gimpii he was renamed to gimpii~1
so i decided to use the rename token and a fit of dr who inspired goodness decided
on Dalekmarkfour

unfortuantly dalekmarkfour changed recently (not sure when as i havent played him much)

its now dalekmarkfou
that alone is frusterating. oddly enough i cant get added to friends lists its hard to send me tells for some dalekmarkfou works some dalekmarkfour and some i have to tell first.

oh yea and when i send mail it has to go to dalekmarkfour not the name that shows up in game.

this sucks and wierdly enough my p2p self cant open up the tickets area to submit one on this issue

im on ghallahandra i really hope this can be fixed

if the names now too long just give me another rename token or reset it to gimpii~1 anything that actually works all the time would be fine

[lopter]

response from turbine

Thank you for your response. Only 12 letters are allowed in names. If you wish to purchase a character rename you can do so via the support website. If you have any further questions or concerns please reply to this message. Thanks!

2nd response

Thank you for your response. The system prohibits you from typing in more than 12 letters.There is not a bug associated with your characters name. If you have any further questions or concerns please reply to this message. Thanks!

3rd response

Thank you for contacting Turbine Paid Services Support. Unfortunately, we (Paid Services Support) are unable to assist with support issues of this type.

Please review the items detailed below:If you believe an issue you are encountering may be a bug you can submit a bug report via the forums here.


The link Provided was a LOTRO Forums link.. so the person replying didnt even bother to look at the game i was playing...

much less read the issue i was having....

[lopter]

He fixed me up awesome full post on it in general.