The current DDO Store sale page states armor kits are reduced 35% but in game they are only reduced 20%. Is the promo incorrect or did someone not flip the proper switch?
Results 1 to 15 of 15
-
09-02-2011, 04:28 PM #1Community Member
- Join Date
- Jul 2009
- Posts
- 339
Armor Kits not reduced for current sale
-
09-04-2011, 03:41 PM #2Community Member
- Join Date
- May 2010
- Posts
- 48
Would be nice to get any feedback here.
I also just wanted to buy 2 armor kits that should be on sale but the Spiral 2 Grey/Lavender costs 360 points although in my opinion it should be 35% off
Hope we get some news to this soon
~Liiria(TR Project)~Liiriana(FvS)~Liiri(Bard)~Mitis Mors|Thelanis
-
09-06-2011, 10:47 AM #3DDO Store
- Join Date
- Nov 2010
- Posts
- 52
Hi, these should have been 35% off. The pricing has been set correctly now.
Thanks!
-
09-06-2011, 11:40 AM #4Community Member
- Join Date
- Sep 2009
- Posts
- 1,002
I just hit the Current Deals button. The first 4 items shown are armor kits. 1/4 of those kits is 35% off, the other 3 are 20% off.
Originally Posted by QuarterMasterM
Is it only certain kits that are 35% and the rest 20%? If so, that should be made clear in the sale text, otherwise more pricing adjustment is needed in the store.
ETA - After going through the list, 25/36 kits are 35% off, the rest 20%Last edited by DocBenway; 09-06-2011 at 03:20 PM.
-
09-08-2011, 08:13 AM #5Community Member
- Join Date
- Sep 2009
- Posts
- 1,002
Last day of the sale and the 2 kits I would think about buying are still not priced correctly according to the sale announcement. I guess I'll just not buy any.
-
09-08-2011, 10:28 AM #6DDO Store
- Join Date
- Nov 2010
- Posts
- 52
Which kits are not showing up correctly? Originally Posted by DocBenway
-
09-08-2011, 11:25 AM #7Community Member
- Join Date
- Sep 2009
- Posts
- 1,002
Plains 1 Dark Orange/Tan
Beast 1 Violet/Gray
Beast 1 Blue-Green/Grey
Plains 2 Brown
Plains 2 Dark Orange/Tan
Beast 2 Violet/Grey
Beast 2 Blue-Green/Gray
Plains 1 Dark/Steel
Plains 2 Dark/Steel
Beast 1 Dark/Steel
Beast 2 Dark/Steel
Plains and Beast kits, which are mentioned as being on sale on the sale page, but no mention that they are not on the same 35% off sale, but a seeming 20% off one.
-
09-08-2011, 12:34 PM #8DDO Store
- Join Date
- Nov 2010
- Posts
- 52
All of the armor kits should be at 35% off, and I've just made a fix that should correct the kits you pointed out. Please try again and let me know if it is not working properly. Originally Posted by DocBenway
-
09-08-2011, 12:38 PM #9Community Member
- Join Date
- Sep 2009
- Posts
- 1,002
That got it.
Just did a quick browse through current deals and all kits are now showing as 35% off.
Thanks for taking care of this.
-
09-08-2011, 12:41 PM #10DDO Store
- Join Date
- Nov 2010
- Posts
- 52
Thanks for bringing it to our attention, and sorry for the trouble!
-
09-08-2011, 02:45 PM #11Hatchery Founder
2014 DDO Players Council
- Join Date
- Jan 2006
- Posts
- 0
Gah! And I just bought one of these the other day, at the higher (25% off) price. *facepalm*
Last edited by Coldin; 09-08-2011 at 02:49 PM.
RedShirt / Roleplayer of Giant Slayers, Inc. on Thelanis, formerly Tharashk.
Member of the DDO Player Council
Coldin-Artificer; Lynton-Bard; Alydyn-Swashbuckler;
Takai-Monk; Rosein-Paladin; Ellyiana-Cleric; Aurixs-Sorcerer
-
09-09-2011, 03:14 AM #12Community Member
- Join Date
- Nov 2009
- Posts
- 4,063
All three cog kits are at 20% while everything else shows 35% sale atm.
-
09-09-2011, 08:27 AM #13Community Member
- Join Date
- Sep 2009
- Posts
- 1,002
I'm not in game now, so can't take a peek, but seeing this mentioned makes me realize I didn't even see the Cog line of kits. I'm unsure if they just didn't show up in Current Deals section I was browsing or if the kits would be under the Show All Items - No blanket due to browsing the store on a Human in an Outfit. Originally Posted by donfilibuster
Much like Greater Hearts won't show by default in current deals for a 32 point build character.Last edited by DocBenway; 09-09-2011 at 08:32 AM.
-
09-09-2011, 09:53 AM #14DDO Store
- Join Date
- Nov 2010
- Posts
- 52
Hi Coldin, if you contact Account Support you will be refunded the additional cost. Originally Posted by Coldin
If you put in an Account Support ticket by Sunday explaining you wished to buy the kits at 35% off but they were not showing up properly, they will assist you in making the transaction for the 35% off price. Originally Posted by donfilibuster
-
09-09-2011, 10:19 AM #15Community Member
- Join Date
- Sep 2009
- Posts
- 176
I also purchased 4 Beast 2-Dark Kits last week at the 20% or 25% off. Am I also able to contact Customer Support and if so what wording should I use to ensure I make their job easier to take care of me? Originally Posted by QuarterMasterM
Reply With Quote