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  1. #1
    Community Member
    Join Date
    Aug 2011
    Posts
    4

    Default Vip Game Pass Not Working

    alright so today i bought my VIP game pass code via paybycash i recieved it but what i get when i type it in it says PROCESS BUY NOW UNABLE TO FETCH PRODUCT KEY , there are no O or 0's in it so i cant change them to Q . i have emailed ddo , but no response i really need help with this ?

  2. #2
    Community Member Arnhelm's Avatar
    Join Date
    Sep 2009
    Posts
    1,506

    Default

    Go here - http://support.turbine.com/ics/suppo...p?deptID=24001

    Click on Dungeons and Dragons Online on the left side of the page

    Click on Payment Methods

    Click on Next at the bottom of the list to get to Page 2 of the FAQ's

    Click on PROCESS_BUY_NOW_UNABLE_TO_FETCH_PRODUCT_KEY

    If those instructions don't help, click the here link at the bottom of that page and open a ticket to Customer Service
    Once upon a time, I was part of a team, and we saved some children. That was long ago and far away, and, yes, I am that old.

  3. #3
    Founder & Hero cdbd3rd's Avatar
    Join Date
    Jan 2006
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    0

    Default

    Quote Originally Posted by Arnhelm View Post
    Go here - http://support.turbine.com/ics/suppo...p?deptID=24001

    Click on Dungeons and Dragons Online on the left side of the page

    Click on Payment Methods

    Click on Next at the bottom of the list to get to Page 2 of the FAQ's

    Click on PROCESS_BUY_NOW_UNABLE_TO_FETCH_PRODUCT_KEY

    If those instructions don't help, click the here link at the bottom of that page and open a ticket to Customer Service

    Good answer. You vying for some of Victorie's brownie points, too, eh?

    /props.
    CEO - Cupcake's Muskateers, Thelanis
    Collectibles

  4. #4
    Community Member Arnhelm's Avatar
    Join Date
    Sep 2009
    Posts
    1,506

    Default

    lol, I'm working off my debt by paying forward what other people, including yourself, helped me with on this forum. Thank you!
    Once upon a time, I was part of a team, and we saved some children. That was long ago and far away, and, yes, I am that old.

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