vip not activated yet

[Acaios]

hello. it`s been about 3 hours since i subscribed for vip membership in ddo, but still it`s not activated.

i even got the confirmation mail of my account upgrade

account : xxxxxxxxxx
subscription with a visa card, for 3 months

the only mistake would have been on my side i can think of is the address i have written.
i had written the address i have now in Pireaus, and there`s a possibility my visa card still has my old address in Patras (though if i remember correct i had changed it).anyway, if that`s the case, let me know.

[Arnhelm]

If your account doesn't update, you can contact Turbine Support at this address - http://support.turbine.com/ics/suppo...p?deptID=24001

[Maxson]

Same here, you can contact account support, but they'll take an eternity to get back to you it seems....detestably bad customer support as usual....bought a gametime card with paypal from turbine themselves and have updated my account but am still not VIP after 4 hours, considering a paypal chargeback for the gametime card as product is not fit for purpose.

[Acaios]

problem solved manually, 1 day after i`ve sent them an email. thanks for the link arnhelm and +1