In Game Loading Issue

[Lufgren]

I have been playing DDO for over a year now, and this is the first time I've had a serious issue. I played yesterday between 10 a.m. and noon with no problem; however, when I logged back in at around 2 p.m., the game was VERY slow to load, and I could hardly move my character. I attempted several times throughout the evening, and the problem just got worse. The precise problems are 1.the character will only move a few steps then freeze, 2. access to bank, merchants, or mailbox takes several minutes to load, and 3. the help tab, quest compendium, and ddo store will not load.

I have no problems with my internet connection, no trouble downloading from other sites, ran all available diagnostics and virus scans, performed a clean boot (the problem still persisted), and even tried a system restore to before the problem began. Unfortunately, none of these tasks resolved the issue. Any other suggestions, or could there possibly be a bug? I do know that nobody else that I've spoken with is having trouble, and chat mode works perfectly within game.

[Mirthgar]

See my reply here please (if you're on Comcast)

[Lufgren]

Yes, that must have been the issue...interestingly enough, I logged onto the game just after I posted the issue, and everything worked fine. Wish I would have made that connection yesterday! Would have saved me an immense amount of time Thanks again!