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  1. #1
    Community Member
    Join Date
    Jan 2010
    Posts
    536

    Default Error in my experience point total

    I logged in on one of my characters, a level 9 wizard on the Orien server named Terasa, only to find her back on the Airship that Veteran status characters start on. I talked to everyone, and Thealeh Auryath told me that there is an error in my experience point total, and to contact customer support. This is the first time I've ever seen this, and I've never contacted customer support before, so I have no idea how to do this. Assistance is greatly requested!

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    If you have access to In Game support (which you can determine by reviewing this sticky thread) then you do so by opening the menu (press "Esc") and selecting Help. Then select the best ticket options and submit!
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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