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  1. #1
    Community Member
    Join Date
    Oct 2009
    Posts
    9

    Default Unable to open DDO Store page

    this has lasted for several weeks already. each time when I click the DDO Store Buttom, it showes a black page to me without any content.Therefore I cannot purchase anything from the DDO Store. Please help.

  2. #2

  3. #3
    Community Member
    Join Date
    Oct 2009
    Posts
    2,187

    Default

    ....especially this knowledge base article (mentioned in one of the threads above...)

    http://support.turbine.com/ics/suppo...questionID=758

    I had this happen once for me and the 3rd option helped...

  4. #4
    Community Member
    Join Date
    Oct 2009
    Posts
    9

    Default

    Thank you for your reply, however, they all do not work, sometimes I even cannot find the certain folder (such as ETS in system32 or Turbine in Program File). My ddo works well, just have no contect on ddo store pannel and ddo in-game help pannel.

    What shall I do?

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