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  1. #1
    Community Member
    Join Date
    May 2011
    Posts
    1

    Default Black DDO Store Screen

    Hey guys been trying to find out how to fix my ddo store window in-game. I submitted a ticket and i completed all the troubleshooting guides that Turbine had for me. Any ideas?

  2. #2
    Community Member Dulcimerist's Avatar
    Join Date
    Jul 2010
    Posts
    2,197

    Default

    Which version of Internet Explorer do you have installed on your computer, and is it updated with patches and able to connect to the internet? If not, that would be your problem, since DDO uses IE to access the store.

    If you're okay where IE is concerned, it might be a .NET Framework issue.

    There have been a dozen threads in the past couple months about this exact same problem in this Tech Support forum, so you could search those up for additional information.
    "Swords will cut you wide open!" - Trip Fisk

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