Monitor going into power saver mode CONSTANTLY while playing Turbine games

[Vordax]

I assure you I have tried every single fix possible and nothing has fixed my issue.

Have you tried replacing your power supply and video card? If not I can't see how you can say you have tried every fix possible.

Vordax

[Mirthgar]

I assure you I have tried every single fix possible and nothing has fixed my issue.

I would ask, what are the results using the 'bare minimum' settings detailed below as a test:

- Options > Graphics > Graphics Quality "Very Low"
- Options > Graphics > Graphics Hardware "DirectX 9"
- Options > Audio > "Mute Game Sounds"
- Options > Troubleshoot > Engine Speed "Very Low"
(Make the changes, exit the game client and restart it to test playing on those).

This would be a testing measure to determine whether it still happens with the game on the most minimal settings possible, reply with the results when you can.

[Meetch1972]

I'll just chime in here and say I've seen the originally described symptoms once - on my PC a couple of days ago. Now I'm keeping an eye out for any kind of repeat of the symptom.

What I was doing: Walking through the crafting zone in house K. The demand on the GPU at the time would have been very modest at the time.

Nothing else noted - the screen went black and entered Power Saving mode. I didn't see any notable hard drive activity, it just seemed to be locked up. I built this PC a couple of years ago, specced to run cool and well within PSU capabilities. The CPU is core2 2.somethingGHz , GPU is an 8800GTS (DX10), and the PSU is a 550W Corsair. Frame rates are never impressive but it works well enough with most settings at the high end. The graphics card got a reapplication of heatsink compound a couple of Christmases ago and I've not since seen it hit the temperatures it managed before that. It's possible that a box that feels cool to you has a component suffering due to a poor physical connection to its heatsink - a breezy 40ish C when you put your hand in the box while it's 90C+ on your [CPU|GPU] is possible, and no amount of airflow is going to help when the heatsink isn't doing its job.

I'll be blowing the dust out of my rig tonight, turn on some extra system monitoring (temperature logging is a good thing) and will see if the hang reoccurs...

To the OP: I'd suggest running a system stability test against the whole box, letting it run whenever possible. Use one that really hammers the GPU and see how high the temperature gets.

[Missing_Minds]

What I was doing: Walking through the crafting zone in house K. The demand on the GPU at the time would have been very modest at the time.

A second one, interesting. To bad it was in the crafting region and not in a quest or adventure region. You'll never be able to setup the same conditions again because it could have also required the addition of a graphic that someone was wearing.

Yes, I know I'm describing "Then the moon and stars are in perfect alignment..." setup, but I know for a fact it can happen. I found just such a case with DDO about.. 1.. maybe 2 years back that instantly powered my machine down. Not a windows shut down, but just OFF. Freaked me out the first few times, then I started to notice a pattern, and I think I figured out what the pattern was. While I did bug report it in detail, it is something so specific, I will never expect them to fix it either.

I also don't know if any of my graphic files were just slightly corrupted to aid in such an issue.

[Meetch1972]

A second one, interesting. To bad it was in the crafting region and not in a quest or adventure region. You'll never be able to setup the same conditions again because it could have also required the addition of a graphic that someone was wearing.

Yes, I know I'm describing "Then the moon and stars are in perfect alignment..." setup, but I know for a fact it can happen.

Yes, it's the one in a million shot that causes problems nine times out of ten. I've debugged some interesting things in my time, but as I haven't seen the innards of DDO I wouldn't even know where to start looking. All we can do is report in as much detail as possible and hopefully work toward spotting a trend.

Last night I re-checked the temps and the cpu/gpu were a little hot for my liking. I blew a fair bit of dust out, changed the fan profile on my graphics card to aim for closer to 65C than 85C and set the motherboard fan BIOS option to performance mode. It's a bit louder now, but cooler, and it's only been naughty that one time. If it does happen again before I get sick of the noise and turn it back down, I will be able to rule out heat in my case.

[Stiles22]

I am getting this too.

Monitor doesnt go into power saving mode, it just goes completely black for about 3 seconds (the same duration every time) and goes back to normal.

It can happen anytime and anywhere.

Specs:
i7-2600k @ 4.6GHz / Prolimatech Megahalems Rev B cooler. Dual 120mm fans push/pull (Noctua NF-P12)
Asus P8P67 Motherboard (1702 BIOS)
2x4GB Gskill Ripjaws X 1866 8-9-8-24 1T
XFX 4890 Graphics
PC Power & Cooling 750w PSU

It is not my temps (CPU maxes at 70c Prime95 and MUCH less during DDO. Video card is also very cool with an aftermarket sink), drivers are up to date.

Glad I am not the only one with this problem. Also someone in game on the advice channel (Khyber) asked about this. I was too busy fighting to respond but sounded like he/she had the exact same issue.

It is very annoying =/

[Vordax]

I am getting this too.

Monitor doesnt go into power saving mode, it just goes completely black for about 3 seconds (the same duration every time) and goes back to normal.

It can happen anytime and anywhere.

Specs:
i7-2600k @ 4.6GHz / Prolimatech Megahalems Rev B cooler. Dual 120mm fans push/pull (Noctua NF-P12)
Asus P8P67 Motherboard (1702 BIOS)
2x4GB Gskill Ripjaws X 1866 8-9-8-24 1T
XFX 4890 Graphics
PC Power & Cooling 750w PSU

It is not my temps (CPU maxes at 70c Prime95 and MUCH less during DDO. Video card is also very cool with an aftermarket sink), drivers are up to date.

Glad I am not the only one with this problem. Also someone in game on the advice channel (Khyber) asked about this. I was too busy fighting to respond but sounded like he/she had the exact same issue.

It is very annoying =/

This is a bit different than the OP, the OP's problems are classic power/heat issues. My wife had a real similar issue to yours (not DDO though). Switching away from DX11 fixed it for her.

Vordax

[Missing_Minds]

Monitor doesnt go into power saving mode, it just goes completely black for about 3 seconds (the same duration every time) and goes back to normal.

This sounds like your graphic card is locking up and stops putting out data only to get restarted due to a watchdog timer event.

Check your event history, you may be able to get a clue out of that what is going on.

Also, try a different monitor if you can just to be certain it isn't the monitor flaking out.

[Shade]

Monitoring turning off for a bit, then coming back on is actaully a fix they put into windows 7/vista..

In XP, when your video card/driver crashed, your system hard locked and you were screwed.

In Vista/7, if it detects a failure, it will shut down your video card, and reload the driver and recover itself. I've seen it plenty of times on dying cards. Sometimes youll see a popup explaining what happened, but not always - depends on your config and if your monitor respawns to the input coming back on quickly enough to see it.. Some monitors respond rather slowly to new input, so its gone by the time the screen refreshs.

So it's most likely your video card is dying if nothing else changed. All you can try is a new driver version or underclocking your card to try to make it more stable.

re: other guy having system crashs.
Can you give an example of what other 3D game works for you?

and yea DX11 .. Shut it off in options. DDOs DX11 engine is horribly buggy, and evne when it does work has really poor performance and no real benefits. Use the DX9 engine.

[Missing_Minds]

and yea DX11 .. Shut it off in options. DDOs DX11 engine is horribly buggy, and evne when it does work has really poor performance and no real benefits. Use the DX9 engine.

Well, with Dx11 they did get invisible creatures and walking/running in water correct.