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  1. #1
    Community Member spyyder976's Avatar
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    Feb 2006
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    Default Monitor going into power saver mode CONSTANTLY while playing Turbine games

    Since the last updates for both LOTRO and DDO, my game randomly and several times a day, sometimes within a few minutes, sometimes within hours, crashes, with my monitor forcibly going into power saver mode, and I have to reboot the computer and the game. This is utterly annoying and it has never happened before. I have cleaned the inside of my PC, including the fans, updated video drivers, left the computer off for a full day to make sure it wasn't an overheating problem, and done everything else under the sun I can think of. This issue has something to do with their update making something incompatible with my video settings I'm thinking. I've even tried low graphics settings, smaller resolutions, etc., and the problem persists. PLEASE fix this issue or I can't play this game. I have rebooted my computer due to this issue 50 to 100 times in the last few weeks, and I'm not doing it any more. I'll play something else before I let these problems screw up my computer from forced shutdowns.

    Code:
    ------------------
    System Information
    ------------------
    Time of this report: 6/13/2011, 23:17:58
           Machine name: CHRIS-PC
       Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
               Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
           System Model: Inspiron 546 
                   BIOS: Default System BIOS
              Processor: AMD Athlon(tm) II X4 620 Processor (4 CPUs), ~2.6GHz
                 Memory: 4096MB RAM
    Available OS Memory: 4096MB RAM
              Page File: 2802MB used, 5385MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode
      DxDiag Previously: Crashed in DirectInput (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: 
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce GT 220
           Manufacturer: NVIDIA
              Chip type: GeForce GT 220
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_0A20&SUBSYS_069A10DE&REV_A2
         Display Memory: 2770 MB
       Dedicated Memory: 978 MB
          Shared Memory: 1791 MB
           Current Mode: 1600 x 900 (32 bit) (60Hz)
           Monitor Name: Dell ST2010
          Monitor Model: DELL ST2010
             Monitor Id: DELF018
            Native Mode: 1600 x 900(p) (59.978Hz)
            Output Type: HD15
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.7533 (English)
         Driver Version: 8.17.12.7533
            DDI Version: 10.1
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 5/25/2011 01:09:12, 15223912 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
      Device Identifier: {D7B71E3E-4960-11CF-036E-96261CC2C535}
              Vendor ID: 0x10DE
              Device ID: 0x0A20
              SubSys ID: 0x069A10DE
            Revision ID: 0x00A2
     Driver Strong Name: oem20.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.7533:pci\ven_10de&dev_0a20
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (Sound Blaster X-Fi Xtreme Audio)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_000A&SUBSYS_11021007&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: t3.sys
             Driver Version: 6.10.0000.0209 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 7/26/2009 22:50:06, 639512 bytes
                Other Files: 
            Driver Provider: CREATIVE
             HW Accel Level: Basic
                  Cap Flags: 0x0
        Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: Digital Audio (S/PDIF) (Sound Blaster X-Fi Xtreme Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_000A&SUBSYS_11021007&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: t3.sys
             Driver Version: 6.10.0000.0209 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 7/26/2009 22:50:06, 639512 bytes
                Other Files: 
            Driver Provider: CREATIVE
             HW Accel Level: Basic
                  Cap Flags: 0x0
        Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Digital Audio (S/PDIF) (Sound Blaster X-Fi Xtreme Audio)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: t3.sys
             Driver Version: 6.10.0000.0209 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/26/2009 22:50:06, 639512 bytes
                  Cap Flags: 0x0
               Format Flags: 0x0
    
    -------------------
    DirectInput Devices
    -------------------
    Poll w/ Interrupt: No
    
    -----------
    USB Devices
    -----------
    
    ----------------
    Gameport Devices
    ----------------
    
    ------------
    PS/2 Devices
    ------------
    
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 105.9 GB
    Total Space: 461.9 GB
    File System: NTFS
          Model: WDC WD5000AAKS-75A7B2 ATA Device
    
          Drive: E:
          Model: HL-DT-ST DVD+-RW GH50N ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
    
          Drive: D:
          Model: HL-DT-ST DVD-ROM DH20N ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
    
    --------------
    System Devices
    --------------
         Name: Realtek PCIe FE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_02E21028&REV_02\4&9CB6A98&0&0038
       Driver: n/a
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
       Driver: n/a
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_02E21028&REV_00\3&267A616A&0&98
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0BE2&SUBSYS_069A10DE&REV_A1\4&E9378FC&0&0110
       Driver: n/a
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
       Driver: n/a
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_02E21028&REV_00\3&267A616A&0&90
       Driver: n/a
    
         Name: NVIDIA GeForce GT 220
    Device ID: PCI\VEN_10DE&DEV_0A20&SUBSYS_069A10DE&REV_A2\4&E9378FC&0&0010
       Driver: n/a
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
       Driver: n/a
    
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_02E21028&REV_00\3&267A616A&0&9A
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9607&SUBSYS_02E21028&REV_00\3&267A616A&0&38
       Driver: n/a
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
       Driver: n/a
    
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_02E21028&REV_00\3&267A616A&0&92
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9606&SUBSYS_02E21028&REV_00\3&267A616A&0&30
       Driver: n/a
    
         Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_02E21028&REV_00\3&267A616A&0&A3
       Driver: n/a
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_02E21028&REV_00\3&267A616A&0&88
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_02E21028&REV_00\3&267A616A&0&10
       Driver: n/a
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_02E21028&REV_00\3&267A616A&0&A1
       Driver: n/a
    
         Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_02E21028&REV_3A\3&267A616A&0&A0
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1102&DEV_7006&SUBSYS_00101102&REV_00\4&3A629A&0&0030
       Driver: n/a
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_02E21028&REV_00\3&267A616A&0&00
       Driver: n/a
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_02E21028&REV_00\3&267A616A&0&99
       Driver: n/a
    
         Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1102&DEV_0009&SUBSYS_00181102&REV_00\5&3A8F9554&0&000030
       Driver: n/a
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
       Driver: n/a
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_02E21028&REV_00\3&267A616A&0&91
       Driver: n/a
    
    ------------------
    DirectShow Filters
    ------------------
    
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    CyberLink AudioCD Filter,0x00600000,0,1,CLAudioCD.ax,5.00.0000.4417
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    CT Upsampler filter,0x00100000,1,1,Upsample.ax,2.00.0005.0000
    CyberLink Audio Spectrum Analyzer,0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    Creative Wave Writer,0x00200000,1,0,WavWrite.ax,3.01.0004.0000
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    CyberLink Audio Wizard,0x00600010,1,1,CLAudWizard.ax,1.00.0000.3616
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    BPM Metadata,0x001fffff,1,1,MetaBPMu.ax,2.00.0002.0000
    Creative Recording Wav_Asio Filter,0x00400000,0,1,AudioRec.ax,1.00.0002.0000
    CyberLink DVD Navigator,0x00200000,0,3,CLNavX.ax,8.00.0000.2808
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    CT Time-Scaling filter,0x00100000,1,1,TimeScal.ax,2.03.0009.0000
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    CyberLink Demultiplexer,0x00200000,1,0,cldemuxer.ax,1.00.0000.4528
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Creative Normalize,0x00200000,1,1,AudNrm.ax,1.00.0001.0000
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
    CT Karaoke filter,0x00100000,1,1,Karaoke.ax,2.00.0012.0000
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    Creative AC3 Source Filter,0x00400000,0,1,AC3Srcu.ax,3.02.0001.0000
    Creative PCM Raw Writer,0x00200000,1,0,RawWritu.ax,1.00.0000.0000
    CT PDP filter,0x00100000,1,1,PDP.ax,1.00.0008.0000
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
    Audio Progress Filter,0x001fffff,1,1,AudProg.ax,1.00.0002.0000
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
    File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    CT SmartVolumeManagement filter,0x00100000,1,1,DSCompr.ax,1.00.0008.0000
    Creative Audio Gain Filter,0x00200000,1,1,AudGain.ax,1.00.0000.0000
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    Creative Flac Source Filter,0x00400000,0,1,FlacSrcu.ax,1.00.0002.0000
    CyberLink Audio Decoder,0x00600000,1,1,Claud.ax,6.03.0000.1322
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Creative MLP Source Filter,0x00400000,0,1,MlpSrcu.ax,3.01.0000.0000
    Creative File Reader Filter,0x00400000,0,1,FilReadu.ax,1.00.0005.0000
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    Bandisoft MPEG-1 Video Decoder,0xff800001,1,1,bdfilters.dll,1.00.0001.0003
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    SVM Metadata,0x001fffff,1,1,MetaSVMu.ax,2.00.0002.0000
    Creative EQ,0x00200000,1,1,AudioEQ.ax,1.00.0001.0000
    CT HPVirtualizer filter,0x00100000,1,1,Virtual.ax,1.00.0000.0000
    WAV Dest,0x00000000,0,0,,
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
    CyberLink TimeStretch Filter,0x00200000,1,1,clauts.ax,1.00.0000.5423
    CT CMSS3 filter,0x00100000,1,1,CMSS3.ax,3.00.0013.0000
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    CyberLink Audio Effect,0x00200000,1,1,CLAudFx.ax,6.00.0000.5723
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    Peak Filter,0x001fffff,1,1,AudPeak.ax,1.00.0002.0000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    Creative Ogg Source Filter,0x00400000,0,1,OggSrcu.ax,1.00.0001.0000
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    Creative NVF Filter,0x00400000,0,1,NvfSrcu.ax,3.01.0001.0000
    CyberLink Tzan Filter,0x00200000,1,1,CLTzan.ax,3.00.0001.2905
    Noise Reduction,0x00100000,1,1,NoisRedu.ax,3.00.0007.0000
    Cyberlink SubTitle Importor,0x00200000,1,1,CLSubTitle.ax,1.00.0000.6016
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    Creative WMA Writer,0x00200000,1,0,WMAWrite.ax,5.00.0001.0000
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Creative WMA Source Filter,0x00400000,0,1,WmaSrc.ax,3.01.0001.0000
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
    CyberLink Video Effect,0x00200000,1,1,CLVidFx.ax,1.00.0000.1523
    CyberLink Video/SP Decoder,0x00600000,2,3,CLVSD.ax,8.04.0000.0205
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    CyberLink Line21 Decoder Filter,0x00200000,0,2,CLLine21.ax,4.00.0000.9625
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Bandisoft MPEG-1 Audio Decoder,0xff800001,1,1,bdfilters.dll,1.00.0001.0003
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
    Creative CDDA Source Filter,0x00400000,0,1,CDDA.ax,3.00.0003.0000
    Creative LiveRecording Filter SxS,0x00400000,0,1,LiveRecu.ax,5.00.0001.0000
    Creative Internet Source Filter,0x00400000,0,1,InetSrcu.ax,1.00.0000.0000
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
    
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Bandi MPEG-1 Video Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Xfire Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    MP2,0x00200000,1,1,quartz.dll,6.06.7601.17514
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514
    
    Audio Capture Sources:
    Digital Audio (S/PDIF) (Sound B,0x00200000,0,0,qcap.dll,6.06.7601.17514
    
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514
    
    WDM Streaming Capture Devices:
    Sound Blaster X-Fi Xtreme Audio S/PDIF-In,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ,0x00000000,0,0,,
    Sound Blaster X-Fi Xtreme Audio Mic-In,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Sound Blaster X-Fi Xtreme Audio Line-In,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ,0x00000000,0,0,,
    
    WDM Streaming Rendering Devices:
    ,0x00000000,0,0,,
    Sound Blaster X-Fi Xtreme Audio S/PDIF-Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    Sound Blaster X-Fi Xtreme Audio Line-Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
    
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
    
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    Audio Renderers:
    Speakers (Sound Blaster X-Fi Xt,0x00200000,1,0,quartz.dll,6.06.7601.17514
    CyberLink Audio Renderer,0x00200000,1,0,cladr.ax,6.00.0000.5222
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Digital Audio (S/PDIF) (Sound B,0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Digital Audio (S/PDIF) (Sound Blaster X-Fi Xtreme Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Speakers (Sound Blaster X-Fi Xtreme Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    
    ---------------
    EVR Power Information
    ---------------
    Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0
    Last edited by spyyder976; 06-14-2011 at 12:34 AM.

  2. #2
    Community Member Dulcimerist's Avatar
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    Does the crash happen only when zoning into a new area in the game, or pretty much whenever?

    To completely rule out overheating, you could run the game with the PC case completely wide open. There are also free programs that monitor temperature.

    My first suggestion would be to go into DDO and LotRO and reset all of the graphics settings to default. You can even do that through the launcher program. Then go into your computer's graphics properties and make sure that everything is set to application-controlled. Then go back into the games themselves and disable anti-aliasing and anisotropic filtering.

    Have you added any new hardware to your computer since you bought it? Dell is notorious for underpowering their systems, so experiencing weird problems like this after adding new hardware could be a warning that the power supply is strained or dying.
    "Swords will cut you wide open!" - Trip Fisk

  3. #3
    Community Member MsEricka's Avatar
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    There is no way your monitor could be going into power saver mode if you are using your mouse.

    Give more details as to exactly what happens and when.

    1) What is your toon doing (standing still ,melee combat, spells, teleporting, zoning)
    2) What is the temperature of your CPU and GPU? Many programs on the net to find this out
    3) Do you have antivirus running when this happens? Try shutting it off
    4) Try running in windowed mode to see if there is a popup message that you are missing (alt+enter in game to enter windowed mode)
    5) Do you switch toons a lot? There is a known bug (memory leak) that swapping toons and entering a new zone will crash the client.
    6) Open a browser before starting DDO. You say the monitor goes into power saver mode but perhaps it's just a black screen. Try to alt+tab to the browser. If you can, then it's just DDO crashing due to something else.

    Don't just watch for the crash once and reply back. Try doing it 10 times and record all the above info every time and post it here.

  4. #4
    Community Member
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    Looks like your system is pulling about 268watts. I've determined this just by taking basic info listed above and plugging it into a psu calc. A quick check shows dell shipping that system with a 300watt psu. Unsure what your bus rail amps are, but that seems dangerously low wattage.

  5. #5
    Community Member spyyder976's Avatar
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    Quote Originally Posted by MsEricka View Post
    There is no way your monitor could be going into power saver mode if you are using your mouse.

    You are INSANE! My monitor goes into power saver mode ALL THE TIME WHILE USING MY MOUSE! I even have power saver mode/sleep/standby, etc. completely disabled.

    Give more details as to exactly what happens and when.

    1) What is your toon doing (standing still ,melee combat, spells, teleporting, zoning)

    I can be doing anything from standing still to fighting to moving, it doesn't matter.

    2) What is the temperature of your CPU and GPU? Many programs on the net to find this out

    It's not a temp problem; I've researched this thoroughly already. It's a Turbine issue.

    3) Do you have antivirus running when this happens? Try shutting it off

    I've already turned all of them off.

    4) Try running in windowed mode to see if there is a popup message that you are missing (alt+enter in game to enter windowed mode)

    This happens in full-screen and windowed mode.

    5) Do you switch toons a lot? There is a known bug (memory leak) that swapping toons and entering a new zone will crash the client.

    This isn't the issue. I am playing on one toon.

    6) Open a browser before starting DDO. You say the monitor goes into power saver mode but perhaps it's just a black screen. Try to alt+tab to the browser. If you can, then it's just DDO crashing due to something else.

    It's not a black screen; there's a buzzing noise and the monitor flashes the message Entering Power Saver Mode. I can do nothing else but reboot the PC.

    Don't just watch for the crash once and reply back. Try doing it 10 times and record all the above info every time and post it here.
    It's already happened close to 100 times. I'm not going to constantly keep doing cold shut-downs; it's not my computer but an issue with their most recent updates to LOTRO and DDO.

  6. #6
    Community Member spyyder976's Avatar
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    [QUOTE=Dulcimerist;3856681]Does the crash happen only when zoning into a new area in the game, or pretty much whenever?

    Any time.

    To completely rule out overheating, you could run the game with the PC case completely wide open. There are also free programs that monitor temperature.

    I've done this and it's not the problem. I've also kicked up the AC until I'm freezing in my apt. and it still happens. I've left it off for a whole day, and upon logging on, crashed within minutes. My PC is not overheated.

    My first suggestion would be to go into DDO and LotRO and reset all of the graphics settings to default. You can even do that through the launcher program. Then go into your computer's graphics properties and make sure that everything is set to application-controlled. Then go back into the games themselves and disable anti-aliasing and anisotropic filtering.

    I've already reset graphics to default, also set them to optimal, also tried medium and low settings. All resolutions tried. Nothing fixes this. It's a Turbine issue with their update. I've had ZERO problems until their most recent updates.

    Have you added any new hardware to your computer since you bought it? Dell is notorious for underpowering their systems, so experiencing weird problems like this after adding new hardware could be a warning that the power supply is strained or dying.

    I've added nothing and it's not an issue with my computer.

  7. #7
    Community Member spyyder976's Avatar
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    Quote Originally Posted by mystafyi View Post
    Looks like your system is pulling about 268watts. I've determined this just by taking basic info listed above and plugging it into a psu calc. A quick check shows dell shipping that system with a 300watt psu. Unsure what your bus rail amps are, but that seems dangerously low wattage.
    I seriously doubt that I have a "dangerously low wattage" issue since my computer has had ZERO problems EVER except with these 2 games and only in the last few weeks since their updates. All other PC games and online games work PERFECTLY fine!

  8. #8
    Community Member
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    no worries... your mobo and chip pulls about 110watts, and your vid card pulls about 60watts. leaves you about 130watts for everything else. thats if your psu was able to put out 300watts, most generic psu put out less then what they are rated at.
    I was just offering a place to look since a forced shutdown could very well be from a psu issue.

    try removing your video card and running on the onboard video. sure it wont be as good but could help you isolate a few issues.
    Last edited by mystafyi; 06-14-2011 at 11:01 AM.

  9. #9

    Default

    Quote Originally Posted by spyyder976 View Post
    I've added nothing and it's not an issue with my computer.
    Quote Originally Posted by spyyder976 View Post
    All other PC games and online games work PERFECTLY fine!
    Wake up call. More than likely it is your PC and your state of denial won't help you at all.

    You state you have added nothing, fair enough. But funny thing about adding nothing over time, your machine still degrades just due to being used. Nature of the beast and not your fault.

    NVIDIA GeForce GT 220 and the fact of sound blaster are possible causes beyond PSU.

    You may have a connection starting to go flaky. Disconnect your monitor, take out the graphics card (and for that matter, all parts in your PC) and put them back in. Aka re seat everything. And do so 3 times to be safe.

    I wouldn't be surprised if your 220 is biting it, however. Those 8800 and 220s I just don't trust due to all the issues nVidia had. Maybe they have fixed it since, but it left a real bad taste.

    Remember, different games stress your card/components in DIFFERENT manners. Why? They are different. You could have a part that Turbine games (because they are so similar in their engine) is causing death while other games don't really touch that region so are fine.

  10. #10
    Community Member MsEricka's Avatar
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    You asked for help, I gave you detailed information on what to look for and you dismissed my assistance with one sentence.

    Good luck on your new game wherever you end up.

  11. #11
    Community Member spyyder976's Avatar
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    Quote Originally Posted by Missing_Minds View Post
    Wake up call. More than likely it is your PC and your state of denial won't help you at all.

    You state you have added nothing, fair enough. But funny thing about adding nothing over time, your machine still degrades just due to being used. Nature of the beast and not your fault.

    NVIDIA GeForce GT 220 and the fact of sound blaster are possible causes beyond PSU.

    You may have a connection starting to go flaky. Disconnect your monitor, take out the graphics card (and for that matter, all parts in your PC) and put them back in. Aka re seat everything. And do so 3 times to be safe.

    I wouldn't be surprised if your 220 is biting it, however. Those 8800 and 220s I just don't trust due to all the issues nVidia had. Maybe they have fixed it since, but it left a real bad taste.

    Remember, different games stress your card/components in DIFFERENT manners. Why? They are different. You could have a part that Turbine games (because they are so similar in their engine) is causing death while other games don't really touch that region so are fine.
    I am not in denial; I have tried EVERY solution I could find EVERYWHERE and nothing fixes this. AND there are loads of other people having similar crashing and lag issues and disconnects with the chat server since Turbine's most recent updates. Again, it's not my PC, it's a Turbine issue. It's you who is in denial.

  12. #12
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    Quote Originally Posted by MsEricka View Post
    You asked for help, I gave you detailed information on what to look for and you dismissed my assistance with one sentence.

    Good luck on your new game wherever you end up.
    I gave you detailed info. on all your BS questions, none of which are the problem as I stated in my responses. There are several sentences, answers to each question. If you would read my reply you would know that. I will stay here but won't play until Turbine fixes their stability issues, most likely due to the most recent game updates and EU server merges.

  13. 06-14-2011, 04:45 PM


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    Quote Originally Posted by spyyder976 View Post
    I am not in denial; I have tried EVERY solution I could find EVERYWHERE and nothing fixes this. AND there are loads of other people having similar crashing and lag issues and disconnects with the chat server since Turbine's most recent updates. Again, it's not my PC, it's a Turbine issue. It's you who is in denial.
    I have not seen this behavior reported elsewhere, where the monitor goes into "power-saving" mode and the system needs to be rebooted. If you mean a hard-reset, that's even more suspicious.

    I am typing from an old Dell which DID have a power supply die and was replaced by a Dell supply with a slightly larger amperage output (if I recall, been ages.) In the process I did read several reports of dell power supply problems at one time.

    I also have had an older PC where the video card gave up the ghost. In that case the behaviors started changing the color and nature of the screen, but I generally did not run very complex applications with that machineat the time.

    Any reasonable first impression from the problem you describe would point first and foremost to either a hardware issue or a software interaction with hardware, so it is reasonable to check for hardware problems and driver problems. Just because you had the issue in LOTTRO and DDO does not rule out hardware problems.

    I know that DDO on low graphics DX9 runs fine on my old dell with my old crummy Intel Integrated graphics. If you are invested in blaming a particular piece of software for your issues I fear you will find that after you have left this software you will indeed encounter a similar problem at some point in the future with some other piece of software that chooses to exercise your hardware in a similar way.

    The best route to determine what is going on is to characterize in detail what is happening and when. Have you run DXDIAG and rerun all the tests? Have you tried switching out your NVIDIA card for something else just to rule that out? Does your NVIDIA card come with diagnostics? When the monitor goes into "power saver mode", does it do so right away when everything seems to freeze? When you reboot, are you referring to hard reset or soft restart?

  15. 06-14-2011, 09:29 PM


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    Quote Originally Posted by My2Cents View Post
    I have not seen this behavior reported elsewhere, where the monitor goes into "power-saving" mode and the system needs to be rebooted. If you mean a hard-reset, that's even more suspicious.

    I am typing from an old Dell which DID have a power supply die and was replaced by a Dell supply with a slightly larger amperage output (if I recall, been ages.) In the process I did read several reports of dell power supply problems at one time.

    I also have had an older PC where the video card gave up the ghost. In that case the behaviors started changing the color and nature of the screen, but I generally did not run very complex applications with that machineat the time.

    Any reasonable first impression from the problem you describe would point first and foremost to either a hardware issue or a software interaction with hardware, so it is reasonable to check for hardware problems and driver problems. Just because you had the issue in LOTTRO and DDO does not rule out hardware problems.

    I know that DDO on low graphics DX9 runs fine on my old dell with my old crummy Intel Integrated graphics. If you are invested in blaming a particular piece of software for your issues I fear you will find that after you have left this software you will indeed encounter a similar problem at some point in the future with some other piece of software that chooses to exercise your hardware in a similar way.

    The best route to determine what is going on is to characterize in detail what is happening and when. Have you run DXDIAG and rerun all the tests? Have you tried switching out your NVIDIA card for something else just to rule that out? Does your NVIDIA card come with diagnostics? When the monitor goes into "power saver mode", does it do so right away when everything seems to freeze? When you reboot, are you referring to hard reset or soft restart?
    I assure you I have tried every single fix possible and nothing has fixed my issue. It's not a problem with my computer. This is shaping up to be a packet loss/broken connection issue; I have also had intermittent problems with losing connection with the chat server. The monitor goes into power saver mode when the video card loses its data signal. Their hotfix will most likely help. Lots of other people are crashing and having packet losses, broken connections, losing connection with the chat server, etc., as well; my computer just tends to power down my monitor when this happens as a safety feature (except just losing connection with chat server I can just restart the client). And then I have to power the machine off with the button on the front and then push it again to reboot it. Nothing will bring it out of power saver mode other than shutting it down and restarting it. It goes into power saver mode for no particular reason at all. I can be standing still, moving, fighting, spinning the camera, picking strawberries off the ground, talking to a quest giver, it doesn't matter. There is no warning, it just happens. Sometimes I think maybe finally I can play again like I did a few weeks ago, and then BAM! Everything goes black and the monitor powers down. After pinging Turbine games all day, I know that the issue is with packet losses and slow or broken connections, and others are reporting this same issues.

  17. 06-14-2011, 09:53 PM


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    Quote Originally Posted by spyyder976 View Post
    One of the gazillion causes, most of which I've checked for and ruled out, for the monitor to go into power saver mode is an interrupted signal to the video card, which can be caused by broken internet connections, massive lag, packet losses, etc.
    Wrong, wrong, and wrong.

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    I am not addressing your statement about others' problems, and I am not going to get into an argument here about a variety of other issues, some of which may be fixed tomorrow and some of which may not. I am just addressing the specific issue you specifically reported in this specific case.

    I have never heard of, nor could I even imagine, a video card having its signal output affected by a connection degradation issue of any kind.

    And although a monitor may go into power saver mode if it loses video signal, I have never witnessed a situation where that CAUSED a system to hang. The monitor WILL of course go into power-saving mode AFTER a system hang where there is no video signal continuing to be transmitted.

    Please show me evidence, via an error report, or other indication, of the source of the video signal drop that is causing your monitor to go into power saver mode. It could be caused by an application such as DDO interacting with the hardware, it could be caused by a variety of software layers including drivers, graphics renderers, the operating system, even the software layer on your computer that handles the connection and data transmission, it could be caused by hardware issues, it could be caused by environmental issues, there are a wide variety of possible causes, and it could be the interaction between one or more of these.

    Without a specific log file, error report or behavioral evidence, or specific repeatable behavior, it is difficult to isolate which among these mutiple factors might be the specific source of the specific problem you reported.

    From the information you have provided I would say that connection degradation issues causing your system to freeze is about as close to impossible as you can get unless there is an accompanying hardware and/or software error.

    If you wish continued assistance to investigate the matter further, please provide more detailed, relevant information.

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    Quote Originally Posted by spyyder976 View Post
    Also let me inform you that within the last few weeks, there have been changes to Turbine games to address issues with the EU server merges.
    Wrong. EU server merges was ages ago.

    On a constructive note. change your settings so you see the BSOD error message instead of a power down.

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    Quote Originally Posted by mystafyi View Post
    Wrong. EU server merges was ages ago.
    As far as DDO goes yes. Lotro started.. last week? two weeks ago?

    OP probably won't realize that the servers are completely separate, including physical locations given his steadfast state of denial.

  22. #19
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    Quote Originally Posted by spyyder976 View Post
    I have cleaned the inside of my PC, including the fans, updated video drivers, left the computer off for a full day to make sure it wasn't an overheating problem, and done everything else under the sun I can think of. This issue has something to do with their update making something incompatible with my video settings I'm thinking.
    I looked up your computer model briefly, looked over the dxdiag, and read your symptoms. First off, let me state that you're using a system that simply isn't meant for gaming. At least one review, PC Magazine, classifies the system as an entry-level PC that is meant for use as a secondary system not as a gaming platform. The components aren't just low-end now, they were low-end when this system was shipping brand new two years ago.

    As for your issue, I've had similar situations happen for both me and a relative. It is very likely your PSU cannot put out a sufficient level of wattage for your video card. Power supplies have a number of "rails" as they are typically called. Each rail provides a different level of power. The one that provides the video card with most of its power is the 12V rail. Most low-end PSUs lack enough amps on the 12V rail that most video cards can't run off them. Most video cards ship with instructions indicating you need a 500W unit. The reason they state that is because most 500W units provide enough power that their 12V rail is adequate for the job.

    Note too that just because your video card is running other applications doesn't mean anything more than the PSU can provide enough power for that application to run. Just because a video card requires a certain level of amperage to hit maximum capacity, doesn't mean it pulls all that power all the time. DDO and LOTRO are fairly high in system requirements. They are likely trying to push your video card to a point it needs more power than your PSU can provide.

    Also let me return to the statement about your system being two years old. Over time a system will slowly degrade. As an example, my parents bought a Pentium 200 computer back in 1997. Back in 1997 it was rated as running at 206MHz. By the time the system was discarded about five years later, the processor had dropped down below 200MHz. During those five years the PSU had to be replaced at least one time because of age.

    I'll repeat myself, your system is not a gaming rig. It is an aging, entry-level Dell computer that is meant for very little beyond basic word processing, multimedia, and internet access. A gaming rig it is not.

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    Quote Originally Posted by Ryiah View Post
    I looked up your computer model briefly, looked over the dxdiag, and read your symptoms. First off, let me state that you're using a system that simply isn't meant for gaming. At least one review, PC Magazine, classifies the system as an entry-level PC that is meant for use as a secondary system not as a gaming platform. The components aren't just low-end now, they were low-end when this system was shipping brand new two years ago.

    As for your issue, I've had similar situations happen for both me and a relative. It is very likely your PSU cannot put out a sufficient level of wattage for your video card. Power supplies have a number of "rails" as they are typically called. Each rail provides a different level of power. The one that provides the video card with most of its power is the 12V rail. Most low-end PSUs lack enough amps on the 12V rail that most video cards can't run off them. Most video cards ship with instructions indicating you need a 500W unit. The reason they state that is because most 500W units provide enough power that their 12V rail is adequate for the job.

    Note too that just because your video card is running other applications doesn't mean anything more than the PSU can provide enough power for that application to run. Just because a video card requires a certain level of amperage to hit maximum capacity, doesn't mean it pulls all that power all the time. DDO and LOTRO are fairly high in system requirements. They are likely trying to push your video card to a point it needs more power than your PSU can provide.

    Also let me return to the statement about your system being two years old. Over time a system will slowly degrade. As an example, my parents bought a Pentium 200 computer back in 1997. Back in 1997 it was rated as running at 206MHz. By the time the system was discarded about five years later, the processor had dropped down below 200MHz. During those five years the PSU had to be replaced at least one time because of age.

    I'll repeat myself, your system is not a gaming rig. It is an aging, entry-level Dell computer that is meant for very little beyond basic word processing, multimedia, and internet access. A gaming rig it is not.
    This!

    Your power supply or your video card are going bad. Replace these and your problem will go away. The monitor goes into power saving mode only when it loses signal, it is losing the signal because your video card is dieing.

    Vordax

    Politics is supposed to be the second oldest profession. I have come to realize that it bears a very close resemblance to the first. - Ronald Reagan

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