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  1. #1
    Community Member t0r012's Avatar
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    Jul 2009
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    1,770

    Default How do I get my Double Points Bonus?

    I made sure to log on last night before midnight to take advantage of the double point bonus.
    So I got my 1600 points for my $20usd
    then I log on this morning and see that 1600 for $20usd is the normal going rate and I didn't get the bonus points (highlighted section shows purchase time before deal expiration)

    how can i go about having this corrected?

    Conf Email
    Dungeons & Dragons Online to me
    show details 11:05 PM (9 hours ago)
    Thanks for using the DDO Store!

    Congratulations! We just added the points you purchased to your account!

    This email is to confirm your purchase of points at the DDO Store.

    Here are the details of your transaction.

    Order Number: 001-007005-93395057
    Receipt Date: Jun 03 2011 11:05 PM EDT
    Order Total: US $19.99
    Turbine Points Purchased:1600
    Billed To: Credit Card on file
    You can spend your points at the DDO Store at any time. They can help you to face new dangers and find unique loot in premium modules. Customize your character, or get an extra heal or res when you are chewing on dirt in a dungeon. Play better and have unlimited fun with the help of the DDO Store.

    Check back often as we are adding new items frequently. To access the store, click the DDO Store icon on your toolbar in-game. If you have any questions regarding your DDO account, please visit http://support.turbine.comThe Support Portal can be used to find answers to Frequently Asked Questions and to contact Turbine Customer Support. If you would like to change your account details or upgrade to VIP, please visit http://myaccount.turbine.com.

    For questions regarding payment methods other than Visa, MasterCard, Discover, Amex or PayPal, please contact UltimatePay at (434) 984-0007 or through the online customer assistance page at http://ultimatepay.custhelp.com

    Thank you for your purchase!

    The DDO Store Team
    Move along , Nothing to see here

  2. #2
    Hall of Famer
    2016 DDO Players Council
    Impaqt's Avatar
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    May 2006
    Posts
    4,142

    Default

    The double points deal ended on the 2nd...
    °º¤ø,¸¸,ø¤º°`°º¤ø,¸,ø¤°º¤ø,¸ ¸,ø¤º°`°º¤ø,¸A R C H A N G E L S °º¤ø,¸¸,ø¤º°`°º¤ø,¸,ø¤°º¤ø,¸ ¸,ø¤º°`°º¤ø,¸
    Thelanis

    Alandael ~ Allendale ~ iForged ~ Roba ~ Sylon ~ Pokah ~ Keyanu ~ Wreckoning
    Quote Originally Posted by Severlin View Post
    We don't envision starting players with Starter Gear and zero knowledge playing on Hard or Elite.
    Sev~

  3. #3
    Community Member t0r012's Avatar
    Join Date
    Jul 2009
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    1,770

    Default

    DDOStore: The Double Bonus Point Promotion In The DDO Store Is Almost Over! Now through midnight! http://ow.ly/58Wk3*-*Twitter / DDOStore
    Jun 3, 2011 5:28 AM

    yet I got this tweet on the 3rd
    Move along , Nothing to see here

  4. #4
    Hall of Famer
    2016 DDO Players Council
    Impaqt's Avatar
    Join Date
    May 2006
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    Default

    From the Actual DDO Store Twitter feed.

    The Double Bonus Point Promotion In The DDO Store Is Almost Over! Now through midnight! http://ow.ly/58Wk3
    2 Jun via HootSuite

    It ended on the second. You got that tweet way late for some reason.

    And from last weeks Chronicle....
    Enjoy +10% xp, +15% guild renown, and +2 loot during our Summer Celebration, now through May 30th!
    The DDO Lottery is now offering the chance to win Cannith Crafting ingredients! Click here to learn more about the lottery!
    Get double the points through June 2nd! Click here to check it out!
    The DDO Store is offering discounts on 32-Point Builds, Veteran Status, Reincarnation and more! Click here to find out more!
    Last edited by Impaqt; 06-04-2011 at 10:46 AM.
    °º¤ø,¸¸,ø¤º°`°º¤ø,¸,ø¤°º¤ø,¸ ¸,ø¤º°`°º¤ø,¸A R C H A N G E L S °º¤ø,¸¸,ø¤º°`°º¤ø,¸,ø¤°º¤ø,¸ ¸,ø¤º°`°º¤ø,¸
    Thelanis

    Alandael ~ Allendale ~ iForged ~ Roba ~ Sylon ~ Pokah ~ Keyanu ~ Wreckoning
    Quote Originally Posted by Severlin View Post
    We don't envision starting players with Starter Gear and zero knowledge playing on Hard or Elite.
    Sev~

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