I made sure to log on last night before midnight to take advantage of the double point bonus.
So I got my 1600 points for my $20usd
then I log on this morning and see that 1600 for $20usd is the normal going rate and I didn't get the bonus points (highlighted section shows purchase time before deal expiration)
how can i go about having this corrected?
Conf Email
Dungeons & Dragons Online to me
show details 11:05 PM (9 hours ago)
Thanks for using the DDO Store!
Congratulations! We just added the points you purchased to your account!
This email is to confirm your purchase of points at the DDO Store.
Here are the details of your transaction.
Order Number: 001-007005-93395057
Receipt Date: Jun 03 2011 11:05 PM EDT
Order Total: US $19.99
Turbine Points Purchased:1600
Billed To: Credit Card on file
You can spend your points at the DDO Store at any time. They can help you to face new dangers and find unique loot in premium modules. Customize your character, or get an extra heal or res when you are chewing on dirt in a dungeon. Play better and have unlimited fun with the help of the DDO Store.
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Thank you for your purchase!
The DDO Store Team