It started last night but I was busy so I let it go.
This morning it's the same thing
1) open my launcher
2) it's giving me the "Unable to Connect" red X on the first line
Last Night: I let it run for 30 minutes (sometimes restarting the client) = no login screen. (I verified my internet was up an running and not cached -> sent an email)
This Morning: it took two attempts then gave me a login screen.
Is this happening to anyone else? This is the first time I've ever seen this happen.
Results 1 to 3 of 3
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05-26-2011, 09:00 AM #1Community Member
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- Nov 2008
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Getting in game: Failed to connect for a while, then loads in
(Perma) - Khyber - Official Helpers Guild Noob
Originally Posted by Eladrin
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05-26-2011, 11:51 AM #2Customer Service Representative
- Join Date
- Mar 2008
- Posts
- 87
Knowledge Base | How to get help on the Tech Support forums | Common Tech Issues | Frequently Asked Questions
NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.
After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.
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05-26-2011, 01:33 PM #3Community Member
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- Nov 2008
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- 0
cool, when I get home tonight I'll asses the situation further.
Appreciate the input!(Perma) - Khyber - Official Helpers Guild Noob
Originally Posted by Eladrin
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