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  1. #1
    Community Member
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    Jan 2011
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    Default Trouble Locking/Unlocking Shortcut Bars using keyboard shortcut.

    So usually I lock/unlock stuff on my shortcut bars using the (CTRL =) key combo. However, recently that combo stopped working. Anyone know how to make it work again? Pleeease?

  2. #2
    Customer Service Representative Mirthgar's Avatar
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    Mar 2008
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    Quote Originally Posted by Hoofy View Post
    So usually I lock/unlock stuff on my shortcut bars using the (CTRL =) key combo. However, recently that combo stopped working. Anyone know how to make it work again? Pleeease?
    Try going into Options > Keymapping and making sure that its still configured to use that, also you can try resetting the keymaps to default via the "Default Keymapping" button at the bottom of the options panel.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  3. #3
    Community Member
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    Jan 2011
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    Quote Originally Posted by Mirthgar View Post
    Try going into Options > Keymapping and making sure that its still configured to use that, also you can try resetting the keymaps to default via the "Default Keymapping" button at the bottom of the options panel.
    Well in Options>Keymapping, I don't think there is an option for the lock/unlock shortcut bars command. If there is, I would greatly appreciate it if you could point out for me which one it is. I REALLY don't want to have to Default all of my keymaps and reassign EVERYTHING if I can avoid it.

    Also, I heard that there is a way to do it by editing a source file in the Dungeons and Dragons Online folder in My Documnets. I don't know how, though. Any help with this matter would be greatly appreciated.

  4. #4
    Customer Service Representative Mirthgar's Avatar
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    Quote Originally Posted by Hoofy View Post
    Well in Options>Keymapping, I don't think there is an option for the lock/unlock shortcut bars command. If there is, I would greatly appreciate it if you could point out for me which one it is. I REALLY don't want to have to Default all of my keymaps and reassign EVERYTHING if I can avoid it.

    Also, I heard that there is a way to do it by editing a source file in the Dungeons and Dragons Online folder in My Documnets. I don't know how, though. Any help with this matter would be greatly appreciated.
    Without changing anything I confirmed that "CTRL" and "=" (equal sign) do lock/unlock the hotbars, the manual option is under UI Settings ("Lock shortcut icons to the shortcut bars") so I hit Default on keymapping and it was still that key combo that worked, I would try it at least once to make sure you didn't map something else accidentally to ctrl/=

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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