Post-U9 lag

[smatt]

Yep, I'm convinced that some fo the crafting has reverted to an old version and that bad code is causing problem with the server client mesh. It happened after Monday's downtime. Now getting plat when crunching items... Among other reverted functions.


LAGGGGGGGGGGGGGG!!!!!

[Backley]

Now getting plat when crunching items... Among other reverted functions.

When was "plat when crunching items" ever disabled? And what other reverted functions?

[TBot1234]

Incident # 1
Description: Game froze mid-quest. Two days ago, around 8:00pm mountain time. Quest # 3 in the tangleroot chain, Elite. Cannith. 3 PCs, 2 hirelings. Nothing special was happening, two melees were swinging and 1 sorceror was casting fireball and burning hands. Could not move characters or take any action. Could not log out. Had to hard-close client and restart the game. When I was logged in again, I was inside the tavern in Tangleroot, and the quest had reset. Rest of the group experienced the same symptoms I did.

Incident # 2: Game froze mid-quest. Happened last weekend (can't give more specific info, sorry). Quest was A Small Problem, Epic. Cannith. 6 PCs in the question. Was on the side of the hill fighting wolves (before earth elementals part). Could not move characters or take any action. Could not log out. Had to hard-close client and restart the game. When I was logged in again, I was in House P outside the quest and the quest had reset. Rest of the group experienced the same symptoms I did.

Incidient #3: Happened a week or more ago. I forget the date, but I submitted a trouble ticket. After I logged in to the game (was in House K crafting hall), I could not move around, and was never able to use general, party, or guild chat.

Seems lag issues have gotten worse since U9. There are several anecdotes similar to mine to be found in the Cannith forum.

Two questions:

Is there any progress being made?
Should I advise people to post in this thread in addition to over there?

[az4a3l]

We were doing coal chamber, all was going smooth, and when we reach the part were some gnolls, a trog and troll are sleeping by a fire, there is a door leading to them, melee open the door and we froze, nobody could move, enemies moved fine, while us we froze in place, we wiped, but.. we could chat normally, so we relog 1 at a time, 1 recalled and came back to get our stones to the shrine, and we did the quest just fine. Time was 5:50 to 6:10 AM forums time, this issue repeated at around the same time when i was doing let sleeping dust too a few days after.

[Roderickus]

Considering it has been FIVE months (da*n almost half a year) since update 9 and the latency/lag issues are just going from bad to worse there is not much more to tell other than: Turbine you're doing a really lousy job. Expect people to pay for ViP and more poins? Two major updates and the issue still stands, you should be more focused on fixing existing problems before adding more content to it.

Samples won't do any good since the lag is everpresent and happens on daily basis. Here is one of many from just today:
8 Oct 22:30 until 23:20 GMT+ 2 - normal Vault of night following with Epic Plane of Night 12 man raid (various classes). As soon as 5 minutes after we got in serious lag started. We hoped it will miraculously go away until we reach the plane itself, it didn't but still we went on since it took was well over 20-30 min just to get there (coordination on levers), meantime trying not to drown in lava.

Latency was bad as 2-3 seconds. We had to kill Djins several times cause animation and controls weren't following up. We went to Velah and first time he did his fire we didn't even see it so we died before the animation even began.
There you go.

I'm afraid that soon many of us will seek out fun in other online games. Just because of lag.

[Storms9124]

No more money for turbine untill it´s fixed.

[Roderickus]

Forgot to mention in the past post that the server is Orien, but quess it doesn't matter that much.

Yesterday Oct 9 somewhere around 8-9pm GMT+ 2. Joined a Epic Snitch party. We entered, I was on caster so start buffing everyone... noticed spell delay of 2 seconds minimum. Risk it and go start a fight. Same delay of 2 sec, people complaining on lag so I know im not the only one. Tell em it's pointless to continue, so I drop and wish em all the luck.
Next 20 minutes I run around doing some inventory managment BARELY. Even more delay when it comes to inventory swap, 5-7 seconds.

Here is latest:
Oct 10 6:30 am GMT+ 2. I'm running in sands on my caster on my way to Offering of Blood. Almost there and the game suddenly froze. I was on canyon location just a couple of meters before u make the drop to the entrance. Couldn't log out so had to exit... I check my internet connection, everything seems fine - can surf the net (even the DDO forums). Tried to log in in the next 5-10 minutes and finally got back.

Just like that, out of nowhere.

/edit Exactly 30 minutes later, the game froze again... this time I was in the quest, at the very start dealing with yellow scorpions. Froze before I got the last two. So I immediately alt+tab and check my internet connection. Everything works fine xcept the game AND DDO forums. I wait 10 minutes total, forums got back and the client.

Seems we should fear now of these sudden connection bursts all the time? I wouldn't dare going into raid let alone any quest if the situations continues like this. Fun vanished months ago, and this just turned into maximum frustration.

[altrocks]

Forgot to mention in the past post that the server is Orien, but quess it doesn't matter that much.

Yesterday Oct 9 somewhere around 8-9pm GMT+ 2. Joined a Epic Snitch party. We entered, I was on caster so start buffing everyone... noticed spell delay of 2 seconds minimum. Risk it and go start a fight. Same delay of 2 sec, people complaining on lag so I know im not the only one. Tell em it's pointless to continue, so I drop and wish em all the luck.
Next 20 minutes I run around doing some inventory managment BARELY. Even more delay when it comes to inventory swap, 5-7 seconds.

Here is latest:
Oct 10 6:30 am GMT+ 2. I'm running in sands on my caster on my way to Offering of Blood. Almost there and the game suddenly froze. I was on canyon location just a couple of meters before u make the drop to the entrance. Couldn't log out so had to exit... I check my internet connection, everything seems fine - can surf the net (even the DDO forums). Tried to log in in the next 5-10 minutes and finally got back.

Just like that, out of nowhere.

/edit Exactly 30 minutes later, the game froze again... this time I was in the quest, at the very start dealing with yellow scorpions. Froze before I got the last two. So I immediately alt+tab and check my internet connection. Everything works fine xcept the game AND DDO forums. I wait 10 minutes total, forums got back and the client.

Seems we should fear now of these sudden connection bursts all the time? I wouldn't dare going into raid let alone any quest if the situations continues like this. Fun vanished months ago, and this just turned into maximum frustration.

U9 lag wasn't so bad once they patched it, even after U10, etc. This might be a case of U11 re-awakening an old bug and bringing it back, but honestly, it seems like more than that. You noticed that concurrent Forum-Game time-out, and I've seen it a few times now as well. That indicates a problem with the datacenter or server hardware that services DDO in general. That's much more worrisome to me than the well-known client-side memory leak or inefficient process management server-side. If the hardware is becoming unreliable then nothing any dev does will make a bit of difference.

[Untfell]

Last weekend, in full raid farming Mabar, i was out of instnace getting ship biffs and mana, entire rest of raid dc'd.

About 22 hours ago, party of 2 doing Prey on the Hunter. Both dc'd and DDO would no longer connect. LotRO would also not connect. DDO and LoTRO forums also went down.

About 1 hour ago, ten of us dc in Vision of Destruction. Boss was about 5% health. Come back and all are dead. Boss on his 5% health mocks us.

I've just cancelled my VIP subscriptions to DDO and LoTRO. I used to spend about $100/month in the store too, won't be doing that anymore.

Hopefully Skyrim and Guild Wars II don't suck.

While I am still around, and still annoyed, I'll add a coupe of other recent issues that gotten on my nerves:

Forced forum name change from Untface to Untfell. I've had Untface for 6 years and now all of a sudden it is a violation of the community guidelines? Pfffft. Moderators won't respond to my PM's. How is Untfell any worse/better than Untface? What kind of ******bag complains about a name? And for the record, it does NOT violate the community guidelines as written.

Had to answer the phone in a Mabar raid, came back and Dragon was dead and instance was over. I got no scale. Lodged a ticket and it was closed with no interaction, only a message left that behavior is working as intended. Thanks for taking the time to explain GM.

This is far from the first negative experience I have had with the arrogant and unhelpful GM's in this game. Every other MMO I have played the GM's have been more than happy to take the time to be helpful and explain things, so long as you are polite and respectful, not just brush you off and ignore any requests for clarification.

Time to take my money elsewhere.

[altrocks]

Last weekend, in full raid farming Mabar, i was out of instnace getting ship biffs and mana, entire rest of raid dc'd.

About 22 hours ago, party of 2 doing Prey on the Hunter. Both dc'd and DDO would no longer connect. LotRO would also not connect. DDO and LoTRO forums also went down.

About 1 hour ago, ten of us dc in Vision of Destruction. Boss was about 5% health. Come back and all are dead. Boss on his 5% health mocks us.

I've just cancelled my VIP subscriptions to DDO and LoTRO. I used to spend about $100/month in the store too, won't be doing that anymore.

Hopefully Skyrim and Guild Wars II don't suck.

Yeah, not liking the direction a lot of things are taking. Lag and bugs are stacking up like firewood. New ones are being introduced continuously at this point, as well. Sub just ran out about an hour ago. Bought a few packs with my leftover points and will see how it goes for a little while, but I don't expect to be around much longer. It's a shame because I really liked this game.

[PestWulf]

It may be nothing, but I actually wonder if the collectibles might have anything to do with it? What I mean by that is in concentrated areas, like when you go into the crafting hall or Delara's during the event and there are multiple instances, what happens when a portion of that population opens a 30 or 200 slot bag?

I'm just curious if perhaps since there is no latency issue that Turbine can find, if that maybe something like an overload on database calls for all these hundreds of different collectibles could be an issue.

Grasping at straws, but since they haven't found the issue yet, thought it couldn't hurt.

My group played last night and around 9pm EST, yet again, we started seeing freezing, delayed spell casting, etc. We managed to play through it, but it was decidedly less fun.

[kaobang]

Most annoying:

#1: Mabar, when the dragon spawn: everybody around lag and we can't complete (Cannith, PST prime time)

#2: Shroud, when you arrive at the chests (Cannith, GMT anytime)

[Cauthey]

If you encounter a serious lag spike, or continued lag (hitching, spells not landing, rubberbanding, etc.), try Alt-Tabbing out of the DDO client, and then Alt-Tabbing back in. I was in a Shroud on Orien recently, and crippling lag set in. It seemed to be affecting every person in the raid. On a whim, I Alt-Tabbed out of the game, and then Alt-Tabbed back in. BAM!! Lag was gone! Just like effing magic. Something to consider as a workaround to try out. This might speak to the a tie to the ellusive DDO Client memory leak.

Also, please participate in my hardware survey thread here. I'm trying to gather info on specific hardware pieces and manufacturers for those that have lag AND ALSO for those that have NO LAG. Thank you!

[hyenaboy]

Tired this last night in a laggy shroud. Kind of helped but not much to be honest. Still had good latency and loss at 0% but frame rates were skipping all over the place and seemed to get worse with AOE spells being cast. Once fight was over lag ceased. AOS heals were taking about 100ms to land prior to alt+tab then after seemed to reduce to about 50ms delay. When arcanes were casting their AOE's lag climbed up to atleast 100ms and would peak out about 200ms in delay of cast. Using any type of pot i.e poison, curse, heroism, or mana caused horrendous lag spikes and would take up to 3 sec's to show effect.

[Claymorep]

After upadate 12 installation we did a Von 6 epic and an Hox elite. Hour 21.45 and 22.30 central Europe time respectively. All italians guildy. Both dragon and hox was a nightmare.
The parties were composed of super equipped endgamers (not a particular laggy party as there was 2 bards warchanter, 2 healers, 1 mage and a sorcerer and all others mixed dps builds)

Von 6. At pillars all 3 were down but we were targets for island mobs for near 5 seconds after... We waiting 4-5 minutes in starting island hoping in a lag decrease, but nothing happened, a jump was a 3-4 second jump in the air and a healing potion was a sort of slow effect as all were able to see the effect after some seconds.
We decided to attack the dragon anyway as the buffs were going away. At first fire breath sight all of us were behind the safety cover of the rock and I was able to cast 3 buffs before half of the party (me too) found dead at the feet of the dragon.
We decided to mantain someone behind cover to raise those that will be found dead even if fleed behind rock. We closed the raid with all of us dead at least 2-4 times and fortunately we were all endgamers with massive equipment with good communication on ventrilo and runned that quest near 200 times or a casual pug was surely ended in a wipe.

The lag in Hox elite was heavy but a little less but we wiped (not all lag guilty but surely it didn't help).

Anyway the lag is a constant and heavy presence and it is near 2 monthes that our builds contemplate lag problems and we focusing on less possible clicky builds as in near all raids is a nightmare to swich items.

I remember some laggy part in raids like shroud after part 1 and 4 or at queen 1 year ago but not as a constant presence on ship or in public areas. The lag is increasing constantly every day (not to mention during events) without a direct intervention from players like massive area speels and so on.

Hope it can help to solve one of the 3 big problems of the game actually: lag, bugs and class balance.

[SisAmethyst]

All of the above apply to me as well. I didn't notice any sort of delay on my old computer, but since I replaced that machine two months ago, I notice a significant delay whenever I equip something that modifies MOST skills.

It's most noticeable with UMD, since that's a swap I do most on all my characters (Seven Fingered Gloves/Head of Good Fortune/etc).

...

On my new computer, I notice this issue regardless of how many times I've switched characters or how many instances I have gone into. My work computer, however, does not show any serious freeze up when switching between skill items.

Well, I recently finally switched to Windows 7 x64 which at least helped a lot regarding crashing on switching zones. (There is somehow a 2GB memory limit for applications in 32bit Windows, despite any pagefile)

Anyway yesterday we have been in the Shadow Crypt with a small party and lagged like hell. We started only as two but some others went on by and the more players in the party and in the instance the worse it became. Using a 'good hope' clicky suddenly froze me for seconds. So I can confirm that it seems to be linked somehow to UMD.

On a side note it may even not your PC that is responsable for the lag but maybe the system of an other player that suddenly get to its knees and take down everybody else with it.

[donfilibuster]

On a side note it may even not your PC that is responsable for the lag but maybe the system of an other player that suddenly get to its knees and take down everybody else with it.

This has been a strong theory since the u9 days, but is tricky to troubleshoot.
Just be wary that the lag-monster carries a contagious disease.

As for tips, never walk into a stuck toon, like when they seem running in place.

[Demeron]

So since one week i have a new Internet Connection 3 Times as fast as bevore and belive it or not no effect not a smalest one and what now Turbine? The no Lag Potion from the store ?.........21.12.2011 sub runs out.........SWTOR coming up and i still wait for NWN Online...........

[smatt]

So since one week i have a new Internet Connection 3 Times as fast as bevore and belive it or not no effect not a smalest one and what now Turbine? The no Lag Potion from the store ?.........21.12.2011 sub runs out.........SWTOR coming up and i still wait for NWN Online...........

Go out, spend U$3,000. on a new gaming rig.... Hire a online gaming specialist to come in and "optimize" your system for DDO.... Then come back and say the exact same thing

That's what would happen, since right now they have a MAJOR mess going on not only with the server side frontline game software, but with the way their instancing system is working.. I mean NOT working....... It's obvious there's load issues happening, een with the population down...

[Auran82]

Something is horribly broken and until SWTOR comes out, been keeping an eye on Steam sales, got Borderlands cheap and have been checking that out

Personally the thing that gets me the most is trying to play a caster and getting constant, 'You must face <enemy>' messages or having spells just not land. As well as having sudden patches of there being a 2 second or so delay between when I do something and when it happens (and I ask in guild when I get these and it's not just me)