Results 1 to 2 of 2
  1. #1
    Community Member wooshell's Avatar
    Join Date
    Apr 2006
    Posts
    60

    Default Hey dude where are my points?

    Is there any reliable way to get a list of purchases so I can make a tally of my points?
    I'm VIP since last September and got 5000 points with the EU merge, however my current balance is only 1385.
    As a VIP I don't really have to purchase much (+1 bank slot for a few chars etc) - in my mind this doesn't add up to ~7700 spent points.
    The ingame account history is just plain useless as it seems to cover only the last week or two.
    If the radiance of a thousand suns were to burst forth at once in the sky, that would be like the splendor of the Mighty One. Now, I am become death, destroyer of worlds.

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010
    Posts
    0

    Default

    You can always check the DDO Store. It now has a Points Statement you can use to see the last 30 days of Turbine Points activity. To see that, you would need to click on the My Account in the upper right corner, then on the next screen you would want to click on the View History button.

    You can also contact the Account Management Team if you need to go back further. They would be happy to help you!
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload