Re: Update 9 launcher crash

[Bhurnt]

My pc crashes every time it tries to update with module 9.

screenshot of the error:



Anyone got any suggestions?

[Kahlan-]

I've been getting this as well. I have ensured that my DivX was up to date (updated it just to be sure), reset and power cycled my router, done a clean reboot, cleared the cache on my computer, ensured that the game and it's programs were allowed through my firewall, disabled both my firewall and my antivirus/antispyware software and still no luck. I didn't have this issue as of 2330 CST April 26th but once the update came out I can't seem to pass this.

I also get this error:

System.Net.WebException: The underlying connection was closed: Unable to connect to the remote server.
at System.Net.HttpWebRequest.CheckFinalStatus()
at System.Net.HttpWebRequest.EndGetResponse(IAsyncRes ult asyncResult)
at System.Net.HttpWebRequest.GetResponse()
at System.Net.WebClient.DownloadFile(String address, String fileName)
at com.turbine.launcher.UserControls.PrereqInstallCon trol.GetDownloadFileList()

*eagerly waits any suggestions*

[Dulcimerist]

You could grab pingplotter and check your connectivity to gls.ddo.com
http://www.pingplotter.com/

A DXDiag report and information about your internet connection (wired/wireless, home/dorm, etc.) would be helpful.