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  1. 04-20-2011, 03:53 PM #1
    live_a_live
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    Mar 2011
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    Post Subscription/DDO Issue

    I recently added an ultimate game card to my account for a 30 day subscription, my turbine account says i'm premium but when i go onto my ddo account it treats my account like a free to play (no V.I.P/premium). In the email I got it said it would take around 30 minutes to activate but it's been an hour since i added the game card.
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  2. 04-21-2011, 01:40 PM #2
    Victorie
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    Please see this sticky.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited
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