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  1. #1
    Community Member
    Join Date
    Mar 2010
    Posts
    22

    Default Very Good Customer Service

    I recently had an account issue that I needed to call support to clear up and was helped by someone named Matt. It was a very good experience, and I normally hate having to call phone support. Thank you very much, and kudos to Turbine.

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Glad to know you're all set.

    Thanks for the feedback, I'll certainly be happy to pass it along.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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