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  1. #1
    Community Member
    Join Date
    Mar 2011
    Posts
    1

    Default Help with VIP status

    I'd like to pay for VIP status but the problem is:
    my country (Ukraine) is not in tribune's country list. So, I cant pay by my VISA. I bought a game card an cange it (costs 50 USD) for 3100 ingame points. My account immediately and automatically becomes PREMIUM
    My questions:
    1. Can I change my Premium status to VIP status for points (another words, can I pay for it by points)?
    2. If I'll do nothing, how long my Premium status will lasts untill it'll downgrade to Free?
    3. How exactly can I pay for DnD by my VISA from Ukraine?
    -
    Thank you for your answers.

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010
    Posts
    0

    Default

    I'm sorry to say, but we currently do not use Turbine Points for subscription plans. You will need to either use a credit card for a subscription plan, or use a Game Time Card to purchase VIP access.

    If you have Premium access now, you will keep always keep that. You will not be set to Free to Play access.

    We do have a sticky with some useful information here on how to add your credit card on file. If you need more help, you can contact our Account Management team using the information in my signature. They will be happy to help you!
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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