Stuck at Character loading screen

[MJNOR1]

I can log in all the way to my characters, once I choose the character and click enter and it goes to the loading screen it will not go any further, like the system freezes, anyone have any ideas?

[bambam9598]

i get the char load screen but no chars are there... although there names are there and i can click on one. when i click on char and go to load to game it goes to game loading screen and goes no further... i have uninstalled and reinstalled the game. it works fine on other computers and worked fine on this one the first dozen times i played it, then it just quit fully loading. I dont know what else to try to get it to work