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  1. #1
    Community Member
    Join Date
    Jan 2011
    Posts
    39

    Default Paybycash problem

    Hi, i am unable to use paybycash to become a VIP.

    When i click on the paybycash logo it redirects me to the selection of choices as usual, but no matter what option i choose, i get the message paybycash cant transfer money in the country i am in.


    I live in the Netherlands, i use internet banking weekly.

    All the options are there why doesnt it work when i click on it? Never had trouble using ideal, but this paybycash method just gives errors all the time.

    Is it an error with paybycash?
    Does paybycash have quarrels with the Netherlands?
    What can i do to use this paybycash system (cause i do not have nor want a creditcard) to become a VIP?


    And why can i buy ddo points with paypal, but i can't purchase VIP status with it?

    Ty in advance for any help =)

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010
    Posts
    0

    Default

    Hey rmi,

    PayByCash, though an authorized retailer, is a separate company. We are not able to help with the payment choices available to you through through the PayByCash website. Please contact them directly for help with their payment methods.

    I'm sorry, but we do not currently have PayPal as an option for VIP access. I have added your feedback to the other requests for this option. We are always looking to improve our systems. If we add options in the future, we will certainly make an announcement.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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