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  1. #1
    Community Member
    Join Date
    May 2010
    Posts
    0

    Default No points rewarded

    Hi, I'm VIP and have not received the last two months' points. This has only occured since changing to the pay every 3 months plan. When I was monthly, I received my points regularly, but I haven't gotten them since switching methods.

    Thanks.

  2. #2
    Community Member MsEricka's Avatar
    Join Date
    Jul 2009
    Posts
    0

    Default

    You need to contact account support for this directly, they cannot and will not help you on the forums for this issue.

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