DDO store incorrect pricing

[Incurable]

So I was looking over todays featured deals and noticed that shared bank slots were advertised for 498 points, but after purchasing them i was charged 995 points... I tried a help ticket to figure out what i need to do to get the problem fixed, and the GM suggested i come here. So, the question stands, How do i get my mischarged points back?

~Inky

[bahubun]

This might help? http://forums.ddo.com/showthread.php?t=303241

[Jiirix]

So I was looking over todays featured deals and noticed that shared bank slots were advertised for 498 points, but after purchasing them i was charged 995 points... I tried a help ticket to figure out what i need to do to get the problem fixed, and the GM suggested i come here. So, the question stands, How do i get my mischarged points back?

~Inky

sirog reportet the same bug: http://forums.ddo.com/showthread.php?t=303241

[Victorie]

Hey guys,

Please visit the DDO Store Feedback & Discussion to discuss or provide feedback.

If you would like assistance with a purchase or have questions about your account, please contact the Account Management department. Phone and web options are located in my signature.