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Thread: Founder Account

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  1. #1
    Community Member Grandolf's Avatar
    Join Date
    Feb 2006
    Posts
    0

    Default Founder Account

    I was trying to determine whether or not my account is a founder account. I believe it should be, and I believe I should have a Founder title on the forums, too, but it doesn't appear that I do.

    I pre-ordered and have been a paid member since then.

    Is there somewhere that I can check on my account as to whether or not I am a founder? Also, how do I go about getting my forum time to be Founder and the avatar?

    Oh yeah. I'm guessing our guild probably missed the minimum number of members by the cut-off date, but I'm not sure. Is there a way to check on that as well?


    POOF!!!! And it was ashes!

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    For support with your inquiries about your account, please contact the Account Management department.

    For assistance with your inquiries about your forum title, please contact the Community team.

    I do recommend submitting two separate tickets. You can do so from the support link in my signature.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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