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  1. #1
    Community Member
    Join Date
    Jul 2010
    Posts
    7

    Default issues with launcing the launcher

    ok so every time i try to start the launcher for DDO i get an issue no matter which way ive done it ive skimmed through some forums and tried a few things but nothing

    mainly it seems to be an issue with windows security but ive tryed to run the game with both fire wall and antivirus programs uninstalled and completly removed from the computer

    also when i go thru and use the turbineinvoker it says "C:\Program Files (x86)\TurbineLauncher.exe"
    Unknown error (0xffffffffe)
    and when i use the normal launcher inside the files location it says
    System.ComponentModel.Win32Exceptions: Unkown error (0xffffffffe)
    at System Diagnostics.Proccess.StartWithShellExecuteEx(Proce ssStartInfo
    startinfo)
    at System.Diagnostics.process.Start()
    at System.Diagnostics.Process.Start(ProcessStartInfo start info)
    at System.Diagnostics.Process.Start(String fileName String arguments)
    at com.turbine.launcher.Launcher.main()

    im running a windows 7 not sure about the rest been a long time but any ideas would help ive tried reinstalling/repairing multiple times each with no luck so any advice would be appreciated.


    Ty for any advice or fixes u can/may provide and i will check back in the morning

  2. #2
    Community Member
    Join Date
    Jun 2009
    Posts
    896

    Default

    Please open the knowledgebase portal:
    http://support.turbine.com/ics/suppo...p?deptID=24001

    Which will then subsequently allow you to view this article:
    http://support.turbine.com/ics/suppo...questionID=540

    it's a slightly different code however, so if none of those steps help I would re-install .net, which is required by DDO:

    http://www.microsoft.com/downloads/e...displaylang=en

    followed by:

    http://www.microsoft.com/downloads/e...DisplayLang=en

  3. #3
    Community Member
    Join Date
    Jul 2010
    Posts
    7

    Default

    didnt help and i even went through and added all the required files to launch DDO to my list of exceptions for windows firewall and antivirus programs

    could it possibly be an issue with just downloading a bad launcher from the site?
    Last edited by cerb8711; 02-15-2011 at 04:55 PM.

  4. #4
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Quote Originally Posted by cerb8711 View Post
    didnt help and i even went through and added all the required files to launch DDO to my list of exceptions for windows firewall and antivirus programs

    could it possibly be an issue with just downloading a bad launcher from the site?
    Try temporarily disabling UAC per the steps here for Windows Vista or alternately here for Windows 7.

    Note: if you already have it disabled, then as a reverse of that step, enable it because this could be that the game is getting incorrect permissions elevation.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  5. #5
    Community Member
    Join Date
    Jul 2010
    Posts
    7

    Default

    no luck with the UAC thing ima try reinstalling it one more time but instead of installing to my computer im installing it to 1 file on my desktop to see if it works that way tho i doubt it by a long shot

  6. #6
    Community Member
    Join Date
    Jul 2010
    Posts
    7

    Default

    no one has any other ideas of what might be the cause cause this is rly bumming me out now and i cant seem to fix it : /

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