Cant buy VIP, ***?

[Pierrick584]

When i try to pay for VIP on my account, it keep giving me that error

* The system was unable to update your billing information. Please verify your billing information and try again later. If you continue to experience this error, you may wish to try another credit card or contact your issuing bank. To request further assistance, please visit support.turbine.com. [err: 30005]
* The system was unable to update your account at this time. We apologize for the inconvenience. Please try again. [err: -2]



Yet on my credit card i can see many 1$ transaction, so i guess my information was correct?

[cuchulainn7]

Yes! I am having this EXACT same problem, and I cannot find an answer anywhere on the support site or forums. On top of that the support site and even some of the forum stickies just send you around in one big circle. I'm getting really sick and tired of it. I was feeling good about coming back to the game with some friends but not if the billing site won't work. So if anyone has some sort of answer or solution to what is going on it would be much appreciated.

[Victorie]

There's some information about credit cards and the Turbine billing system in this sticky. If that doesn't help, please contact Account Management and they will be happy to assist you.

[Daemoro]

I have been trying all day to get VIP access. I keep getting error messages no matter what I try. I use the same card for all my online gaming and have never had a problem. I have 8 pending $1 charges on my account but can't get VIP. My bank didn't even have a problem paying Darkfall and that's in Greece for crying out loud.