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  1. #1
    Community Member
    Join Date
    Dec 2010
    Posts
    19

    Default Loading...Please wait.

    (I'm posting here since the Forums won't let me to post at Free Players Technical Issues sub-forum)

    Hello,

    I'm new to DDO, just downloaded the game today - yet i have some technical difficulties.
    Launcher patched the game just fine, downloaded all missing stuff etc. Game launches in no time
    BUT
    Whenever i press "ENTER" after character selection screen i am just stuck at loading page with Loading Bar doing nothing but displaying joyful message "Loading...Please wait" just to see "Connection lost" after 4-5minutes.

    Yes, i've read FAQ and searched thro forums, but nowhere is any good solution.

    I have installed .net 1.1.4322 +hotfix / reinstalled it
    I have reinstalled game
    I have added game to firewall (Kerio Personal Firewall)
    I have defragmented and cleaned out my PC + registry
    I have tested my ISP at speedtest.net (17.4MB/ 4.7MB down/upload)
    I have tested my ISP at pingtest.net (22ms/0% packet loss)

    Logs...
    Code:
    Launcher execution begins: 2010-12-22 21:58:47                                                       2010-12-22 21:58:47
    Command line: "C:\Program Files\Turbine\DDO Unlimited\TurbineLauncher.exe"  -invoker                 2010-12-22 21:58:47
    Administrator: False                                                                                 2010-12-22 21:58:47
    UAC enabled: False                                                                                   2010-12-22 21:58:47
    Mutex Created: "C:_Program Files_Turbine_DDO Unlimited_TurbineLauncher.exe"                          2010-12-22 21:58:47
    
    NHN: Initializing NHN authentication                                                                2010-12-22 21:58:47
    Read user settings file.                                                                             2010-12-22 21:58:48
    Installed resources:                                                                                 2010-12-22 21:58:48
        en      en English "Select a Language"                                                           2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
    Target culture: "pl-PL"                                                                              2010-12-22 21:58:48
    Looking for resources in "pl-PL"                                                                     2010-12-22 21:58:48
    Looking for resources in "pl"                                                                        2010-12-22 21:58:48
    Looking for resources in "en-GB"                                                                     2010-12-22 21:58:48
    Looking for resources in "en"                                                                        2010-12-22 21:58:48
    Final resource culture: "en"                                                                         2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
    Resources library:                                                                                   2010-12-22 21:58:48
        FileName:        C:\Program Files\Turbine\DDO Unlimited\en\TurbineLauncher.resources.dll         2010-12-22 21:58:48
        FileVersion:     1.23.3967.30325                                                                 2010-12-22 21:58:48
        AssemblyVersion: 1.23.3967.30325                                                                 2010-12-22 21:58:48
        BuildTime:       2010-11-11 16:50:50 Środkowoeuropejski czas stand.                              2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
    ConfigurationSettings.AppSettings:                                                                   2010-12-22 21:58:48
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              2010-12-22 21:58:48
        DataCenter.GameName=DDO                                                                          2010-12-22 21:58:48
        DataCenter.DefaultCenter=DDO                                                                     2010-12-22 21:58:48
        Product.DocumentFolder=Dungeons and Dragons Online                                               2010-12-22 21:58:48
        Launcher.DocumentFolder=Launcher                                                                 2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
    Enter LoadPrivateFonts                                                                               2010-12-22 21:58:48
        FontFamily "Village" loaded.                                                                     2010-12-22 21:58:48
    Exit LoadPrivateFonts                                                                                2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
    ---------------------------------------------------------------------------------------------------  2010-12-22 21:58:48
                                            System Information                                           2010-12-22 21:58:48
    ---------------------------------------------------------------------------------------------------  2010-12-22 21:58:48
         Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Dodatek Service Pack 3 2010-12-22 21:58:48
                 Language: Polish (Poland)                                                               2010-12-22 21:58:48
      System Manufacturer: MSI                                                                           2010-12-22 21:58:48
             System Model: MS-7270                                                                       2010-12-22 21:58:48
                     BIOS: Default System BIOS                                                           2010-12-22 21:58:48
                Processor: AuthenticAMD x86 Family 15 Model 75 Stepping 2 (2,01GHz)                      2010-12-22 21:58:48
                   Memory: 2047MB RAM                                                                    2010-12-22 21:58:48
                Page File: 379MB used, 3560MB available                                                  2010-12-22 21:58:48
          Cipher strength: Min=40-bit, Max=128-bit                                                       2010-12-22 21:58:48
         .NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2)                              2010-12-22 21:58:48
    Default Proxy Address:                                                                               2010-12-22 21:58:48
       BypassProxyOnLocal: False                                                                         2010-12-22 21:58:48
               BypassList:                                                                                                      2010-12-22 21:58:48
    ---------------------------------------------------------------------------------------------------  2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
    Initialization status: "Logging module version data"                                                 2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
    Assemblies:                                                                                          2010-12-22 21:58:48
        ModuleName:      TurbineLauncher.exe                                                             2010-12-22 21:58:48
        FileName:        C:\Program Files\Turbine\DDO Unlimited\TurbineLauncher.exe                      2010-12-22 21:58:48
        Comments:        (RELEASE) Launches Turbine MMORPGs.                                             2010-12-22 21:58:48
        FileVersion:     1.23.0.0                                                                        2010-12-22 21:58:48
        AssemblyVersion: 1.23.3967.30342                                                                 2010-12-22 21:58:48
        BuildTime:       2010-11-11 16:51:24 Środkowoeuropejski czas stand.                              2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
        FileName:        C:\Program Files\Turbine\DDO Unlimited\ControlLibrary.dll                       2010-12-22 21:58:48
        Comments:        (RELEASE) New versions of controls which properly support background images and colors. 2010-12-22 21:58:48
        FileVersion:     1.23.0.0                                                                        2010-12-22 21:58:48
        AssemblyVersion: 1.23.3967.30298                                                                 2010-12-22 21:58:48
        BuildTime:       2010-11-11 16:49:56 Środkowoeuropejski czas stand.                              2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
    Libraries:                                                                                           2010-12-22 21:58:48
        FileName:    C:\Program Files\Turbine\DDO Unlimited\AxInterop.SHDocVw.dll                        2010-12-22 21:58:48
        FileVersion: 1.1.0.0                                                                             2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
        FileName:    C:\Program Files\Turbine\DDO Unlimited\Interop.PatchWrapper.dll                     2010-12-22 21:58:48
        FileVersion: 2.1.0.0                                                                             2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
        FileName:    C:\Program Files\Turbine\DDO Unlimited\Interop.SHDocVw.dll                          2010-12-22 21:58:48
        FileVersion: 1.1.0.0                                                                             2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
        FileName:    C:\Program Files\Turbine\DDO Unlimited\PatchClient.dll                              2010-12-22 21:58:48
        FileVersion: 01,05,04,11002                                                                      2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
        FileName:    C:\Program Files\Turbine\DDO Unlimited\PatchWrapper2.dll                            2010-12-22 21:58:48
        FileVersion: 2, 0, 0, 1                                                                          2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
        FileName:    C:\Program Files\Turbine\DDO Unlimited\PatchWrapper2PS.dll                          2010-12-22 21:58:48
        FileVersion: 2, 0, 0, 1                                                                          2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
        FileName:    C:\Program Files\Turbine\DDO Unlimited\SelfPatch.dll                                2010-12-22 21:58:48
        FileVersion: 01,05,04,11002                                                                      2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
        FileName:    C:\Program Files\Turbine\DDO Unlimited\TTEPatchClient.dll                           2010-12-22 21:58:48
        FileVersion: 2.3.0.3                                                                             2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
        FileName:    C:\Program Files\Turbine\DDO Unlimited\zlib1T.dll                                   2010-12-22 21:58:48
        FileVersion: 1.2.3                                                                               2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
        FileName:    C:\WINDOWS\system32\schannel.dll                                                    2010-12-22 21:58:48
        FileVersion: 5.1.2600.5512 (xpsp.080413-2113)                                                    2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
                                                                                                         2010-12-22 21:58:48
    Initialization status: "Registering update wrapper"                                                  2010-12-22 21:58:48
    Initialization status: "Constructing data center browser"                                            2010-12-22 21:58:48
    Initialization status: "Constructing alert service"                                                  2010-12-22 21:58:49
    Initialization status: "Constructing configuration service"                                          2010-12-22 21:58:49
    Initialization status: "Constructing authentication service"                                         2010-12-22 21:58:49
    Initialization status: "Constructing update service"                                                 2010-12-22 21:58:49
    Initialization status: "Constructing UI manager"                                                     2010-12-22 21:58:49
    Initialization status: "Constructing phase engine"                                                   2010-12-22 21:58:49
    autoPatchTimer interval: 3600000                                                                     2010-12-22 21:58:49
    Enter ProxySettings.Apply                                                                            2010-12-22 21:58:49
    Using ProxyAccess.PreConfig (Windows Internet Options proxy)                                         2010-12-22 21:58:49
    Leave ProxySettings.Apply                                                                            2010-12-22 21:58:49
    Initialization status: "Getting data centers"                                                        2010-12-22 21:58:49
    Current Data Center: DDO                                                                             2010-12-22 21:58:50
    AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx                                     2010-12-22 21:58:50
                                                                                                         2010-12-22 21:58:50
    World status servers:                                                                                2010-12-22 21:58:50
        Khyber @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.47               2010-12-22 21:58:50
        Cannith @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.11              2010-12-22 21:58:50
        Orien @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.29                2010-12-22 21:58:50
        Sarlona @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.50              2010-12-22 21:58:50
        Argonnessen @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.20          2010-12-22 21:58:50
        Ghallanda @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.32            2010-12-22 21:58:50
        Thelanis @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.69             2010-12-22 21:58:50
                                                                                                         2010-12-22 21:58:50
    Initialization status: "Getting remote configuration"                                                2010-12-22 21:58:50
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher_01.server.config.xml"           2010-12-22 21:58:50
    Configuration.AppSettings:                                                                           2010-12-22 21:58:50
        LauncherConfig.DateTime=10/20/10 6:40 AM                                                         2010-12-22 21:58:50
        LauncherConfig.RefreshFrequency=15                                                               2010-12-22 21:58:50
        GameName=DDO                                                                                     2010-12-22 21:58:50
        Patching.ProductCode=DDO                                                                         2010-12-22 21:58:50
        GameClient.Filename=dndclient.exe                                                                2010-12-22 21:58:50
        GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 2010-12-22 21:58:50
        GameClient.ResetGraphicsArg= --safe                                                              2010-12-22 21:58:50
        GameClient.AlwaysPatchHighRes=true                                                               2010-12-22 21:58:50
        GameClient.HighResPatchArg= --HighResOutOfDate                                                   2010-12-22 21:58:50
        GameClient.RequiredVersion=0                                                                     2010-12-22 21:58:50
        GameClient.ForwardVersion=0                                                                      2010-12-22 21:58:50
        URL.UpdateDownload=http://downloads.turbine.com                                                  2010-12-22 21:58:50
        Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe                                                   2010-12-22 21:58:50
        URL.Support=http://www.ddo.com/support/                                                          2010-12-22 21:58:50
        URL.Home=http://www.ddo.com                                                                      2010-12-22 21:58:50
        URL.Community=http://www.ddo.com                                                                 2010-12-22 21:58:50
        URL.Account=https://myaccount.turbine.com                                                        2010-12-22 21:58:50
        URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER                             2010-12-22 21:58:50
        URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13                 2010-12-22 21:58:50
        URL.Account.Post=https://myaccount.turbine.com/?page_id=29                                       2010-12-22 21:58:50
        Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 2010-12-22 21:58:50
        Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 2010-12-22 21:58:50
        Activate.Account.BuyNow=true                                                                     2010-12-22 21:58:50
        Threshold.Account.DaysLeft=35                                                                    2010-12-22 21:58:50
        Activate.Account.DaysLeft=false                                                                  2010-12-22 21:58:50
        LauncherConfig.SubscriptionRefreshFrequency=60                                                   2010-12-22 21:58:50
        Subscription.FreeToPlay=true                                                                     2010-12-22 21:58:50
        URL.PrivacyPolicy=http://www.turbine.com/?page_id=59                                             2010-12-22 21:58:50
        URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1                2010-12-22 21:58:50
        URL.NewsStyleSheet=http://status.turbine.com/launcher/ddo/newsstylesheet.xslt                    2010-12-22 21:58:50
        URL.AlertsStyleSheet=http://status.turbine.com/launcher/ddo/alertsstylesheet.xslt                2010-12-22 21:58:50
        URL.LogoButton1=http://www.turbine.com                                                           2010-12-22 21:58:50
        URL.LogoButton2=http://www.wizards.com                                                           2010-12-22 21:58:50
        URL.LogoButton3=http://www.hasbro.com                                                            2010-12-22 21:58:50
        URL.LogoButton4=http://www.atari.com                                                             2010-12-22 21:58:50
        WorldUpdateRate=1                                                                                2010-12-22 21:58:50
        PatchWindow=30                                                                                   2010-12-22 21:58:50
        PatchConnectRetryInterval=1                                                                      2010-12-22 21:58:50
        DisablePatch=false                                                                               2010-12-22 21:58:50
        EmailAddress.Errors=LauncherErrors@turbine.com                                                   2010-12-22 21:58:50
        TrialTokenList=StormreachGuest                                                                   2010-12-22 21:58:50
        URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0}                               2010-12-22 21:58:50
        Eula.en.FilePath=en\DDO Eula - Turbine.rtf                                                       2010-12-22 21:58:50
        Legal.en.Titles=End User License Agreement|Terms of Service                                      2010-12-22 21:58:50
        Legal.DE.Titles=End User License Agreement|Terms of Service                                      2010-12-22 21:58:50
        Legal.FR.Titles=End User License Agreement|Terms of Service                                      2010-12-22 21:58:50
        Legal.English.Titles=End User License Agreement|Terms of Service                                 2010-12-22 21:58:50
        Legal.en-GB.Titles=End User License Agreement|Terms of Service                                   2010-12-22 21:58:50
        Legal.en.FilePaths=en\DDO EULA - Turbine.rtf|en\DDO TOS.rtf                                      2010-12-22 21:58:50
        Legal.DE.FilePaths=DE\DDO EULA - Turbine.rtf|DE\DDO TOS.rtf                                      2010-12-22 21:58:50
        Legal.FR.FilePaths=FR\DDO EULA - Turbine.rtf|FR\DDO TOS.rtf                                      2010-12-22 21:58:50
        Legal.English.FilePaths=en\DDO EULA - Turbine.rtf|en\DDO TOS.rtf                                 2010-12-22 21:58:50
        Legal.en-GB.FilePaths=en-GB\DDO EULA - Turbine.rtf|en-GB\DDO TOS.rtf                             2010-12-22 21:58:50
        URL.DownloadFilesList=http://download.ddo.akamai.turbine.com/ddo/patch/splashscreen/DownloadFilesList.xml 2010-12-22 21:58:50
        URL.ReqSoftwareInstall=http://download.lotro.akamai.turbine.com/ddo/patch/PreInstallListDDO.xml  2010-12-22 21:58:50
        URL.BannerSource=http://content.turbine.com/sites/ddolauncher/ddo_launcherad.png?x=20&y=78       2010-12-22 21:58:50
        URL.BannerTarget=http://content.turbine.com/sites/launcher/ddo.php                               2010-12-22 21:58:50
        WorldQueue.LoginQueue.URL=http://gls.ddo.com/GLS.AuthServer/LoginQueue.aspx                      2010-12-22 21:58:50
        WorldQueue.TakeANumber.Parameters=command=TakeANumber&subscription={0}&ticket={1}&ticket_type=GLS&queue_url={2} 2010-12-22 21:58:50
        WorldQueue.LeaveQueue.Parameters=command=LeaveQueue&subscription={0}&context={1}&ticket_type=GLS&queue_url={2} 2010-12-22 21:58:50
        WorldQueue.Threshold.WaitTimeMultiplier=1.00                                                     2010-12-22 21:58:50
        WorldQueue.Threshold.Medium=300                                                                  2010-12-22 21:58:50
        WorldQueue.Threshold.Long=900                                                                    2010-12-22 21:58:50
        WorldQueue.PollTimer=15                                                                          2010-12-22 21:58:50
                                                                                                         2010-12-22 21:58:50
    Initialization status: "Getting alerts and news"                                                     2010-12-22 21:58:50
                                                                                                         2010-12-22 21:58:50
    autoPatchTimer.Enabled = True                                                                        2010-12-22 21:58:50
    Initialization status: "Opening main form"                                                           2010-12-22 21:58:50
    Transition to phase: UpdaterSelectControl                                                            2010-12-22 21:58:52
    Update Option: Local Forward Version is newer than Remote ForwardVersion.                            2010-12-22 21:58:52
    Transition to phase: PrereqInstallControl                                                            2010-12-22 21:58:52
    Microsoft .NET Framework Version 2.0 Redistributable Package (x86) was already installed.            2010-12-22 21:58:53
    Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) was already installed.                   2010-12-22 21:58:53
    Microsoft DirectX 9.0 2009.8 Redistributable was already installed.                                  2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_module_splash.jpg" found. Skipping DDO Splash Screen installation. 2010-12-22 21:58:53
    DDO Splash Screen was already installed.                                                             2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_1.jpg" found. Skipping Loading Screen 1 installation. 2010-12-22 21:58:53
    Loading Screen 1 was already installed.                                                              2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_2.jpg" found. Skipping Loading Screen 2 installation. 2010-12-22 21:58:53
    Loading Screen 2 was already installed.                                                              2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_3.jpg" found. Skipping Loading Screen 3 installation. 2010-12-22 21:58:53
    Loading Screen 3 was already installed.                                                              2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_4.jpg" found. Skipping Loading Screen 4 installation. 2010-12-22 21:58:53
    Loading Screen 4 was already installed.                                                              2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_5.jpg" found. Skipping Loading Screen 5 installation. 2010-12-22 21:58:53
    Loading Screen 5 was already installed.                                                              2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_6.jpg" found. Skipping Loading Screen 6 installation. 2010-12-22 21:58:53
    Loading Screen 6 was already installed.                                                              2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_7.jpg" found. Skipping Loading Screen 7 installation. 2010-12-22 21:58:53
    Loading Screen 7 was already installed.                                                              2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_8.jpg" found. Skipping Loading Screen 8 installation. 2010-12-22 21:58:53
    Loading Screen 8 was already installed.                                                              2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_9.jpg" found. Skipping Loading Screen 9 installation. 2010-12-22 21:58:53
    Loading Screen 9 was already installed.                                                              2010-12-22 21:58:53
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_10.jpg" found. Skipping Loading Screen 10 installation. 2010-12-22 21:58:53
    Loading Screen 10 was already installed.                                                             2010-12-22 21:58:53
    PrereqInstall Phase: Continue                                                                        2010-12-22 21:58:53
    Transition to phase: PatchStatusControl                                                              2010-12-22 21:58:53
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80"                  2010-12-22 21:58:53
    Connect: Waiting                                                                                     2010-12-22 21:58:53
    Connect: Done                                                                                        2010-12-22 21:58:54
    Examine Programs: Waiting                                                                            2010-12-22 21:58:54
    Examine Programs: Done                                                                               2010-12-22 21:58:58
    Update Programs: Done                                                                                2010-12-22 21:58:58
    Examine Game Data: Waiting                                                                           2010-12-22 21:58:58
    Examine Game Data: Done                                                                              2010-12-22 21:58:58
    Update Game Data: Waiting                                                                            2010-12-22 21:58:58
    Update Game Data: Done                                                                               2010-12-22 21:58:59
    Disconnect: Done                                                                                     2010-12-22 21:58:59
    Patching complete. Peak throughput: 0.00 KB/sec                                                      2010-12-22 21:58:59
    Total downloaded file patch: 0 bytes                                                                 2010-12-22 21:58:59
    Total downloaded dat patch: 0 bytes                                                                  2010-12-22 21:58:59
    Raising PatchComplete event...                                                                       2010-12-22 21:58:59
    Setting current version in registry...                                                               2010-12-22 21:58:59
    Game client applied version stored: 0                                                                2010-12-22 21:58:59
    Game client forward version stored: 0                                                                2010-12-22 21:58:59
    Transition to phase: AuthenticationControl                                                           2010-12-22 21:58:59
    The last played world is Ghallanda                                                                   2010-12-22 21:58:59
    Highres Dat is up to date.                                                                           2010-12-22 21:58:59
    ...PatchComplete events finished                                                                     2010-12-22 21:58:59
    15: "Ghallanda" @ 74.201.103.173:9008;74.201.103.172:9008 is UP and NOT FULL
    queueNames: 0B9723A5-1EB5-48C3-BCD1-34D91CD8C6A4;E20EC3E3-7431-495E-AD9F-494457B3B869
    queueURLs: http://10.67.116.33:7080/LoginQueue;http://10.67.116.32:7080/LoginQueue
    lastServed: 70459  nowServing: 70459  waitHint: 4,38
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 2010-12-22 21:59:54
                                                                                                         2010-12-22 21:59:54
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx                                        2010-12-22 21:59:54
                                                                                                         2010-12-22 21:59:55
    Username "mohrad" authenticated successfully                                                         2010-12-22 21:59:55
                                                                                                         2010-12-22 21:59:55
    DDO Subscriptions:                                                                                   2010-12-22 21:59:55
        Game: ................ "DDO"                                                                     2010-12-22 21:59:55
        Description: ......... "DDO Free to Play (2010-12-22)"                                           2010-12-22 21:59:55
        Name: ................ "WENEJ9ECKY4R4ZPYTMDPXJPHQ"                                               2010-12-22 21:59:55
        Status: .............. "Active"                                                                  2010-12-22 21:59:55
        ProductTokens: ....... "BASE,StormreachGuest"                                                    2010-12-22 21:59:55
        CustomerServiceTokens: ""                                                                        2010-12-22 21:59:55
                                                                                                         2010-12-22 21:59:55
    Existing user object.                                                                                2010-12-22 21:59:55
    Selected Subscription:                                                                               2010-12-22 21:59:55
        Game: ................ "DDO"                                                                     2010-12-22 21:59:55
        Description: ......... "DDO Free to Play (2010-12-22)"                                           2010-12-22 21:59:55
        Name: ................ "WENEJ9ECKY4R4ZPYTMDPXJPHQ"                                               2010-12-22 21:59:55
        Status: .............. "Active"                                                                  2010-12-22 21:59:55
        ProductTokens: ....... "BASE,StormreachGuest"                                                    2010-12-22 21:59:55
        CustomerServiceTokens: ""                                                                        2010-12-22 21:59:55
                                                                                                         2010-12-22 21:59:55
    Launcher.authenticator.Authenticated                                                                 2010-12-22 21:59:55
    Transition to phase: WorldSelectControl                                                              2010-12-22 21:59:56
                                                                                                         2010-12-22 21:59:57
    World status update initiated                                                                        2010-12-22 21:59:57
                                                                                                         2010-12-22 21:59:57
    15: "Ghallanda" @ 74.201.103.173:9008;74.201.103.172:9008 is UP and NOT FULL
    queueNames: 0B9723A5-1EB5-48C3-BCD1-34D91CD8C6A4;E20EC3E3-7431-495E-AD9F-494457B3B869
    queueURLs: http://10.67.116.33:7080/LoginQueue;http://10.67.116.32:7080/LoginQueue
    lastServed: 70460  nowServing: 70460  waitHint: 4,374
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 2010-12-22 22:00:01
                                                                                                         2010-12-22 22:00:01
    26: "Orien" @ 74.201.106.31:9008;74.201.106.30:9008 is UP and NOT FULL
    queueNames: 5AE14722-D216-4E5D-921A-42EC457EE68B;61559D54-99FF-4C24-B907-9CAAC678C475
    queueURLs: http://10.67.112.31:7080/LoginQueue;http://10.67.112.30:7080/LoginQueue
    lastServed: 70310  nowServing: 70310  waitHint: 4,949
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 2010-12-22 22:00:01
                                                                                                         2010-12-22 22:00:01
    World selected: Ghallanda                                                                            2010-12-22 22:00:01
    World selected: Ghallanda                                                                            2010-12-22 22:00:01
    Transition to phase: TicketControl                                                                   2010-12-22 22:00:01
    System.ArgumentNullException: Value cannot be null.
    Parameter name: family
       at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
       at System.Drawing.Font..ctor(FontFamily family, Single emSize, GraphicsUnit unit)
       at com.turbine.launcher.UserControls.TicketControl.GenerateButtonText() 2010-12-22 22:00:01
    19: "Khyber" @ 74.201.103.143:9008;74.201.103.142:9008 is UP and NOT FULL
    queueNames: EBB823D4-8B14-4856-B176-D2455050A694;B9FDE676-2795-4099-83F1-9553D7AB3ED2
    queueURLs: http://10.67.116.3:7080/LoginQueue;http://10.67.116.2:7080/LoginQueue
    lastServed: 81285  nowServing: 81285  waitHint: 3,843
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 2010-12-22 22:00:01
                                                                                                         2010-12-22 22:00:01
    25: "Cannith" @ 74.201.106.19:9008;74.201.106.12:9008 is UP and NOT FULL
    queueNames: 6EFD4CD3-603E-4F27-9F87-A24F75425B9F;7B67B818-9595-416F-9F8C-39A80B6D1AD5
    queueURLs: http://10.67.112.19:7080/LoginQueue;http://10.67.112.12:7080/LoginQueue
    lastServed: 68388  nowServing: 68388  waitHint: 4,886
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 2010-12-22 22:00:01
                                                                                                         2010-12-22 22:00:01
    11: "Sarlona" @ 74.201.103.153:9008;74.201.103.152:9008 is UP and NOT FULL
    queueNames: 4A50615F-FC8A-4E1D-9843-A6DE305C5593;DF47BE14-1431-4CBD-9AFF-AB1C9971A926
    queueURLs: http://10.67.116.13:7080/LoginQueue;http://10.67.116.12:7080/LoginQueue
    lastServed: 67304  nowServing: 67304  waitHint: 4,989
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 2010-12-22 22:00:01
                                                                                                         2010-12-22 22:00:01
    WorldQueue take a number from queue 'E20EC3E3-7431-495E-AD9F-494457B3B869' succeeded with hResult 0x00000000: 70464 in tier 2 (vs. 70460) of 70464 2010-12-22 22:00:03
    Going to Next Phase with QueueName: "E20EC3E3-7431-495E-AD9F-494457B3B869" and QueueURL: "http://10.67.116.32:7080/LoginQueue" 2010-12-22 22:00:03
    Transition to phase: LaunchControl                                                                   2010-12-22 22:00:03
    Beginning GLS Ticket refresh...                                                                      2010-12-22 22:00:03
    Refreshed GLS Ticket...                                                                              2010-12-22 22:00:03
    Launching: dndclient.exe -a <SubscriptionName> -h 74.201.103.172:9008 --glsticketdirect <GlsTicket> --chatserver 74.201.103.174:2900 --language English --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 2010-12-22 22:00:03
    A running game has been found.                                                                       2010-12-22 22:00:04
    Transition to phase: GameIsRunningControl                                                            2010-12-22 22:00:04
    Launched Game Process ID (PID): 524                                                                  2010-12-22 22:00:04
    24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
    queueNames: 0A0A450D-E5C0-4045-B600-B200B37244E7;80EB46FF-C283-4BDE-956F-1187750E72D9
    queueURLs: http://10.67.116.46:7080/LoginQueue;http://10.67.116.43:7080/LoginQueue
    lastServed: 75897  nowServing: 75897  waitHint: 3,899
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 2010-12-22 22:00:04
                                                                                                         2010-12-22 22:00:04
    World status update complete                                                                         2010-12-22 22:00:04
                                                                                                         2010-12-22 22:00:04
    14: "Argonnessen" @ 74.201.103.163:9008;74.201.103.162:9008 is UP and NOT FULL
    queueNames: 645876F9-0AA7-453B-A273-DEAF807D5FC5;227D3AF3-6B9E-4E91-93CF-5E0B82657EEF
    queueURLs: http://10.67.116.23:7080/LoginQueue;http://10.67.116.22:7080/LoginQueue
    lastServed: 68187  nowServing: 68187  waitHint: 4,945
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 2010-12-22 22:00:04
                                                                                                         2010-12-22 22:00:04
    The running game client has been terminated.                                                         2010-12-22 22:04:42
    Transition to phase: AuthenticationControl                                                           2010-12-22 22:04:43
    Launcher execution ends: 2010-12-22 22:05:50                                                         2010-12-22 22:05:50
    one more
    Code:
    //****************************************************************************************
    // Filename: C:\Documents and Settings\Mateusz\Ustawienia lokalne\Dane aplikacji\Turbine/PatchClient.log
    // Description: 
    // Version: 01.05.04.11002.RETAIL Portal:compiled Fri Jul 30 16:59:50 2010 : RETAIL
    // Process ID: 1324 (0x52c)	Thread ID: 1520 (0x5f0)
    // Log Creation Time: Wed Dec 22 21:58:53 2010
    // Current Time - System: Wed Dec 22 21:58:53 2010	Game: 000000000.000
    // Times wrapped: 0	Writes: 0	Bytes Written: 0
    //****************************************************************************************
    000000000.000: preconfigured proxy settings.
    000000000.000: Using settings from INI file [C:\Program Files\Turbine\DDO Unlimited\coreonline.ini], section [PatchClient]
    000000000.000: Initializing crypto provider
    000000000.000: Importing public key
    000000000.000: Connecting to patchserver at patch.ddo.com:80
    000000000.729: Checking for file patches.
    000000000.729: application directory: <C:\Program Files\Turbine\DDO Unlimited>
    000000000.729: temp directory: <C:\Program Files\Turbine\DDO Unlimited\Patches>
    000000000.729: forward directory: <C:\Program Files\Turbine\DDO Unlimited\Forward>
    000000000.729: backup directory: <C:\Program Files\Turbine\DDO Unlimited\Backup>
    000000004.657: Response received from patchserver.
    000000004.657: Initializing crypto provider
    000000004.657: No file patching necessary.
    000000004.743: Checking for data patches.
    000000004.743: Loading data patch dll.
    000000005.020: Response received from patchserver.
    000000005.020: No data patching necessary.
    000000005.032: Patching data...
    and one more
    Code:
    //****************************************************************************************
    // Filename: C:\Documents and Settings\Mateusz\Ustawienia lokalne\Dane aplikacji\Turbine/TTEPatchClient.log
    // Description: 
    // Version: 2.3.0.3.retail Portal:compiled Mon Sep 20 18:34:30 2010 : retail
    // Process ID: 1324 (0x52c)	Thread ID: 1520 (0x5f0)
    // Log Creation Time: Wed Dec 22 21:58:58 2010
    // Current Time - System: Wed Dec 22 21:58:58 2010	Game: 000000000.000
    // Times wrapped: 0	Writes: 0	Bytes Written: 0
    //****************************************************************************************
    000000000.000: creating datfile patch client
    000000000.000: Trying to open client_sound.dat...
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_sound.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: Successfully opened client_sound.dat
    000000000.000: Trying to open client_mesh.dat...
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_mesh.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: Successfully opened client_mesh.dat
    000000000.000: Trying to open client_general.dat...
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_general.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: Successfully opened client_general.dat
    000000000.000: Trying to open client_local_English.dat...
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_local_English.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: Successfully opened client_local_English.dat
    000000000.000: Trying to open client_cell_1.dat...
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_cell_1.dat" stamped with datpack versions eng:112, game:0,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: Successfully opened client_cell_1.dat
    000000000.000: Trying to open client_map_1.dat...
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_map_1.dat" stamped with datpack versions eng:112, game:0,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: Successfully opened client_map_1.dat
    000000000.000: Trying to open client_anim.dat...
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_anim.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: Successfully opened client_anim.dat
    000000000.000: Trying to open client_surface.dat...
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_surface.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: Successfully opened client_surface.dat
    000000000.000: Trying to open client_gamelogic.dat...
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_gamelogic.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: Successfully opened client_gamelogic.dat
    000000000.000: Comitting forward patch data
    and one more +
    Code:
    000000000.000: LookForFile trying cwd
    000000000.000: Is_File_Here found 'client_general.dat' in 'C:/Program Files/Turbine/DDO Unlimited'
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_general.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: SimpleDiskController::InitFile failed with PDISKERR error code [-2]
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_gamelogic.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_anim.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_mesh.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_sound.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_surface.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_cell_1.dat" stamped with datpack versions eng:112, game:0,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_map_1.dat" stamped with datpack versions eng:112, game:0,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000000.000: 
    
    DiskCon::InitFile:
      datfile "client_local_English.dat" stamped with datpack versions eng:112, game:3,
      executable supporting datpack versions eng:-1, game: -1.
    
    000000008.403: GlobalEventHandler::RecvEvt_DisplayStringInfo: Validating credentials...
    150849300.503: GlobalEventHandler::RecvEvt_DisplayStringInfo: Loading subscription data...
    150849300.503: GlobalEventHandler::RecvEvt_DisplayStringInfo: Loading character data...
    150849300.628: GlobalEventHandler::RecvEvt_WorldName: Ghallanda
    150849301.037: GlobalEventHandler::RecvEvt_DisplayStringInfo: Receiving character data...
    150849301.037: GlobalEventHandler::RecvEvt_CharSet: called.
    Logs are put here via CTRL+A CTRL+V, no way i could cut it somehow somewhere. I said that because some of them seem to be just...cut at end.

    Please help?

  2. #2
    Community Member Chai's Avatar
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    Default

    Quote Originally Posted by mohrad View Post
    Whenever i press "ENTER" after character selection screen i am just stuck at loading page with Loading Bar doing nothing but displaying joyful message "Loading...Please wait" just to see "Connection lost" after 4-5minutes.
    This doesnt sound like a connectivity issue or a bandwidth issue unless you are still rocking ye ald 90 baud modem from the ti99-4a days....

    This sounds more like an issue where anti virus or another security protocol is eating a command or two, and both sides are waiting for a handshake to complete thats never going to complete.

    Going into msconfig and disabling everything that is optional on your system (which includes anti virus, spyware, etc.) and then rebooting to start the computer without any of that excess garbage running in the background waiting to eat your scripts should resolve the issue if this is the case.

    When you launch, right click on the launcher and choose "run as administrator" if you are on a 64 bit system. I have noticed that 32 bit applications running on a 64 bit system sometimes have access issues as well, due to the nature of the way things get written into the registry permissions wise.
    Quote Originally Posted by Teh_Troll View Post
    We are no more d000m'd then we were a week ago. Note - This was posted in 10/2013 (when concurrency was ~4x what it is today)

  3. #3
    Community Member
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    Dec 2010
    Posts
    19

    Default

    My fault.

    I forgot to add i am using WinXP SP3 (32bit). Also i have stated i have broadband connection. As well as KFP i am using is not causing any problems to any other mmo's(9Dragons, RoM, DS, Vindictus) i am playing, thus i would see it last on the list of possible reasons of such behaviour of the game.

    Also my PC:

    - AMD 64 x2 3200+
    - 2GB DDR II RAM 667Mhz
    - MSI K9nu Neo-V
    - GeFroce 6800GT 256Mb
    - Seagate Barracuda IV SATA 80Gb

    I will try to perform ANOTHER ( yes i already did one, General PC cleaning + registry clean up + malware/spyware/allkindoftrash scan) and see whether it helps or not...

    Sidenote: While im stuck at Loading...Please wait. I can ALT+TAB to the KFP and the KFP indicates that dndgame.exe is connected to the internet AND is downloading+uploading data at rate of 0.8Kbps bot dwnl/upl. So..yes it transfers some kind of data durng that Loading...Please wait. thus it crashes after ~4minutes of such behaviour.
    Last edited by mohrad; 12-22-2010 at 04:47 PM.

  4. #4
    Community Member Adalita's Avatar
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    Default Suggestions

    You may have tried some or all of these already:
    1 - You mentioned a firewall. For the sake of troubleshooting disable it, along with your antivirus. If you're on a wifi try connecting directly to your router/modem via ethernet. Basically try to eliminate as many points of potential failure as you can. If that resolves the issue then work backwards to find the source of the problem
    2 - Connect to a different world. See if you have the same problem
    3 - Don't try connecting around 5am server time (America EST, -7UMT I think?). There is often a maintenance process running at this time which can make the log on veeeeery slow, or even fail.

    Just for the record I've found the DDO client to be very reliable (apart from issue 3 which isn't a client side issue), I'm running XP SP3, so I'd suggest that you go through your end of the connection with a fine comb. Your last point suggest that the connection is timing out waiting for some specific transaction as Chai said, the 0.8Kbps would just be the connection heartbeat.
    Last edited by Adalita; 12-22-2010 at 04:53 PM.
    Quote Originally Posted by Chai View Post
    DDO players dont ragequit. They ragejoin. Boycotting around these parts means play something as much as possible, then post that we hate it.

  5. #5
    Community Member
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    Dec 2010
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    Default

    About firewall.

    I've tried to(with no avail):

    - disable it
    - remove then add DDOUnlmtd again
    - uninstall it completely & try to launch without
    - installed old version & tried to launch
    - installed the newest version & tried to launch

    Also, WinXP SP3 contains build-in Firewall so i have added an exception of DDOUnlmtd there aswell.

    About different Worlds.

    Tried 3 so far, at all of them i could create character without problems. Thus im stuck at Loading...Please wait. At all of them.
    Should i try more worlds...?

    Edit.:
    More notes, i have ehternet cable connection, not WiFi.
    I'm trying to connect for 2h flat and still trying as we talk.

    Tried also:
    - install 1.1.4322 + hotfix /+reinstall
    - installed .net 2.0 / 3.5 / 4.0+exteded /+reinstall each respectively /+uninstalled
    - updated all possible drivers

    Live:
    - updating Spybot, will perform another scan

    Edit.: I just read all of the logs (not jut their endings) and i must admit i never seen more useless things...

    Edit.: SPyBot found nothing, msconfig is cleared. Still cannot log in. I can add/remover characters but not log in with them. :[
    Help...?
    Last edited by mohrad; 12-22-2010 at 05:28 PM.

  6. #6
    Community Member Adalita's Avatar
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    Default

    That you have the same issue with multiple worlds suggests that there is an issue at your end. Rather than adding exceptions with you firewall, spybot, etc, just turn them all off, or even better uninstall them, and if it still doesn't work then at least you know that they aren't the problem
    Quote Originally Posted by Chai View Post
    DDO players dont ragequit. They ragejoin. Boycotting around these parts means play something as much as possible, then post that we hate it.

  7. #7
    Community Member
    Join Date
    Dec 2010
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    Default

    By no means i am offensive to You (in fact im grateful anybody cares about this thread), but i think i said already i have tried to launch the game with Spybot & KerioPersonalFirewall uninstalled or disabled or with added exception to them with no avail :/

    Right now im redownloading client from the oficial DDO site, low resolution one....

    Btw. Are there any other logs that the DDO client creates? The ones i've found (and posted) are completely useless to me. If there is more might be they will contain more accurate and viable data.
    Why do i ask? Because only part containing ANY error/failure at my logs is this part:
    Code:
    System.ArgumentNullException: Value cannot be null.
    Parameter name: family
       at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
       at System.Drawing.Font..ctor(FontFamily family, Single emSize, GraphicsUnit unit)
       at com.turbine.launcher.UserControls.TicketControl.GenerateButtonText() 2010-12-22 22:00:01
    And its...font -.-

    Edit.: Found that http://forums.ddo.com/showpost.php?p...71&postcount=3
    Does anybody know how to remove/reinstall/install Font at Windows XP SP3 32bit?
    Last edited by mohrad; 12-22-2010 at 06:08 PM.

  8. #8
    Community Member Adalita's Avatar
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    No offence taken. Sorry couldn't be more helpful. Honestly I've never had the never had to delve into the logs so I can't enlighten you there.

    Have you checked this thread, not sure how useful it is, at least there's some port info to check:
    http://forums.ddo.com/showthread.php?t=184209

    Also you can make a bug report:
    http://forums.ddo.com/new_bug.php?

    Keep at it, DDO is really a great game (when its running!) with a great community.

    Edit: OK I see you've found a possible fix. You should be able to reinstall the fonts from a Windows XP or MS Office install disk

    Edit2: MS KB on reinstalling fonts Windows XP: http://support.microsoft.com/kb/314960
    Last edited by Adalita; 12-22-2010 at 06:12 PM.
    Quote Originally Posted by Chai View Post
    DDO players dont ragequit. They ragejoin. Boycotting around these parts means play something as much as possible, then post that we hate it.

  9. #9
    Community Member
    Join Date
    Dec 2010
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    Default

    Quote Originally Posted by Adalita View Post
    No offence taken. Sorry couldn't be more helpful. Honestly I've never had the never had to delve into the logs so I can't enlighten you there.

    Have you checked this thread, not sure how useful it is, at least there's some port info to check:
    http://forums.ddo.com/showthread.php?t=184209

    Also you can make a bug report:
    http://forums.ddo.com/new_bug.php?

    Keep at it, DDO is really a great game (when its running!) with a great community.

    Edit: OK I see you've found a possible fix. You should be able to reinstall the fonts from a Windows XP or MS Office install disk

    Edit2: MS KB on reinstalling fonts Windows XP: http://support.microsoft.com/kb/314960
    Seen the 1st link.
    I have no access to the 2nd link.
    Code:
    mohrad, you’ve attempted to perform an action that your account does not have permissions for. This could be due to one of several reasons:
    
       1. Remember, anyone may read the forums but Free accounts have restricted posting permissions outside the Free Player Forums. Premium and VIP players do not have these restrictions.
       2. The thread or post may no longer be accessible to non-administrators
       3. Are you trying to edit someone else's post, access administrative features, or some other privileged system? You may not have sufficient privileges to perform those actions.
    Seen the 3rd.

    Right now im searching for Tahoma.ttf font to reinstall it, could i ask You to upload yours? I guess Yours have to be correct (uncorrupted) as you are able to play.
    It's C:\WINDOWS\fonts select one of font files and press T, it should jump to the Tahoma at first shot.

    Sidenote:
    I do not belive it's fonts fault...why? Firefox uses Tahoma, MSI instalators uses Tahoma - if it would be that my Tahoma.ttf is corrupted, none of above would work. Thats what i think, but still trying to use that fix.

    Edit1.: Found some Tahoma.ttf v3.14 (installed over the only one tahoma i had "Tahoma(TrueType).ttf v3.15"- the log havn't changed, still demands that font...soz...

    Edit2.: Trying this one http://forums.ddo.com/showpost.php?p...27&postcount=6

    Edit3.: the log hasn't changed.
    Last edited by mohrad; 12-22-2010 at 06:38 PM.

  10. #10
    Community Member Adalita's Avatar
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    Sent you a PM, hope it works.
    Quote Originally Posted by Chai View Post
    DDO players dont ragequit. They ragejoin. Boycotting around these parts means play something as much as possible, then post that we hate it.

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    Quote Originally Posted by Adalita View Post
    Sent you a PM, hope it works.
    Thank you.
    Unfortunatly, the log remains the same. Still seems to be lacking some fonts. Might be its not about Tahoma.
    Any ideas where can i find the list of fonts used in DDO?*

    *I'm really runnin out of ideas what's wrong...

  12. #12
    Community Member Adalita's Avatar
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    No idea.

    Bite bullet and reinstall XP?
    Quote Originally Posted by Chai View Post
    DDO players dont ragequit. They ragejoin. Boycotting around these parts means play something as much as possible, then post that we hate it.

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    I have no resources to carry on my data that cannot get deleted atm.

    Am i screwed for good?

    Geez, this would be the 1st time i got beaten by a game...

    Edit.: Might be silly question...but, do i need some activation key for DDO? http://forums.ddo.com/showthread.php?t=199260 ?
    Last edited by mohrad; 12-22-2010 at 07:06 PM.

  14. #14
    Community Member Adalita's Avatar
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    You should be able to do an in place reinstall without formatting the HD, however I've always been leary of doing that, get it wrong and there goes your data.

    Well you were thinking of getting a new, bigger, shinier HD yes? Perfect opportunity.

    I doubt you need an activation key. The error seems to point to fonts, correct?
    Quote Originally Posted by Chai View Post
    DDO players dont ragequit. They ragejoin. Boycotting around these parts means play something as much as possible, then post that we hate it.

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    Quote Originally Posted by Adalita View Post
    (...)
    I doubt you need an activation key. The error seems to point to fonts, correct?
    I've ran out of ideas...

    Edit1.: Just performed Repair...noting

    Edit2.: In case anyone cares, thats the whooping amount of content i've ever encountered in this game...


    Edit3.: Nezt hint to try out... http://ubuntuforums.org/showthread.php?p=10161918 ...might be its all about sound ...?
    Last edited by mohrad; 12-22-2010 at 07:34 PM.

  16. #16
    Community Member Adalita's Avatar
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    No further suggestions here. Sorry it didn't work out.
    Quote Originally Posted by Chai View Post
    DDO players dont ragequit. They ragejoin. Boycotting around these parts means play something as much as possible, then post that we hate it.

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    As of todays the issue still persists.

    I've sent a Support Ticket to the support team...is there a way totrack it's status? I have it's number.

    Also i must point out that i never seen worse Support page...so difficult to find anything there...

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    Full OS wipe performed.
    Installing Drivers/DrctX/Firewalls&antiviruses/gameclient
    Then i will perform full HDD optimalization n defragmentation.

    Fingers crossed...

  19. #19
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    Edit button was gone somewhere, sorry.

    BREAKING NEWS!

    Clean installation of WindowsXP DID NOT HELP AT ALL.

    Yay, i think im gonna just quit this....

  20. #20
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    How can i install English(US) language pack?

    http://forums.ddo.com/showpost.php?p...85&postcount=3

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