20 attempt for logon

[Manu222]

Just buy the game yesterday, I'm not able to logon on any server. 20 attempt every time, I delete en re-add the 4 exceptions and doesn't work. I'm on vista.

this is my log :
Launcher execution begins: 2010-12-22 12:02:40 2010-12-22 12:02:40
Command line: "C:\Program Files (x86)\Turbine\DDO Unlimited\TurbineLauncher.exe" -invoker 2010-12-22 12:02:40
Administrator: False 2010-12-22 12:02:40
UAC enabled: True 2010-12-22 12:02:40
Mutex Created: "C:_Program Files (x86)_Turbine_DDO Unlimited_TurbineLauncher.exe" 2010-12-22 12:02:40

NHN: Initializing NHN authentication 2010-12-22 12:02:40
Read user settings file. 2010-12-22 12:02:40
Installed resources: 2010-12-22 12:02:40
en en English "Select a Language" 2010-12-22 12:02:40
2010-12-22 12:02:40
Target culture: "fr-FR" 2010-12-22 12:02:40
Looking for resources in "fr-FR" 2010-12-22 12:02:40
Looking for resources in "fr" 2010-12-22 12:02:40
Looking for resources in "en-GB" 2010-12-22 12:02:40
Looking for resources in "en" 2010-12-22 12:02:40
Final resource culture: "en" 2010-12-22 12:02:40
2010-12-22 12:02:40
Resources library: 2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\en\TurbineLauncher.resources.dll 2010-12-22 12:02:40
FileVersion: 1.23.3967.30325 2010-12-22 12:02:40
AssemblyVersion: 1.23.3967.30325 2010-12-22 12:02:40
BuildTime: 2010-11-11 16:50:50 Est 2010-12-22 12:02:40
2010-12-22 12:02:40
ConfigurationSettings.AppSettings: 2010-12-22 12:02:40
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 2010-12-22 12:02:40
DataCenter.GameName=DDO 2010-12-22 12:02:40
DataCenter.DefaultCenter=DDO 2010-12-22 12:02:40
Product.DocumentFolder=Dungeons and Dragons Online 2010-12-22 12:02:40
Launcher.DocumentFolder=Launcher 2010-12-22 12:02:40
2010-12-22 12:02:40
Enter LoadPrivateFonts 2010-12-22 12:02:40
FontFamily "Village" loaded. 2010-12-22 12:02:40
Exit LoadPrivateFonts 2010-12-22 12:02:40
2010-12-22 12:02:40
--------------------------------------------------------------------------------------------------- 2010-12-22 12:02:40
System Information 2010-12-22 12:02:40
--------------------------------------------------------------------------------------------------- 2010-12-22 12:02:40
Operating System: Microsoft® Windows Vista™ Édition Familiale Premium (6.0.6002, Build 6002) Service Pack 2 2010-12-22 12:02:40
Language: French (France) 2010-12-22 12:02:40
System Manufacturer: Gateway 2010-12-22 12:02:40
System Model: DX4820 2010-12-22 12:02:40
BIOS: Default System BIOS 2010-12-22 12:02:40
Processor: GenuineIntel Intel64 Family 6 Model 23 Stepping 10 (2,34GHz) 2010-12-22 12:02:40
Memory: 8190MB RAM 2010-12-22 12:02:40
Page File: 100MB used, 8390MB available 2010-12-22 12:02:40
Cipher strength: Min=40-bit, Max=128-bit 2010-12-22 12:02:40
.NET CLR version: 1.1.4322.2470 () 2010-12-22 12:02:40
Default Proxy Address: 2010-12-22 12:02:40
BypassProxyOnLocal: False 2010-12-22 12:02:40
BypassList: 2010-12-22 12:02:40
--------------------------------------------------------------------------------------------------- 2010-12-22 12:02:40
2010-12-22 12:02:40
Initialization status: "Logging module version data" 2010-12-22 12:02:40
2010-12-22 12:02:40
Assemblies: 2010-12-22 12:02:40
ModuleName: TurbineLauncher.exe 2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\TurbineLauncher.exe 2010-12-22 12:02:40
Comments: (RELEASE) Launches Turbine MMORPGs. 2010-12-22 12:02:40
FileVersion: 1.23.0.0 2010-12-22 12:02:40
AssemblyVersion: 1.23.3967.30342 2010-12-22 12:02:40
BuildTime: 2010-11-11 16:51:24 Est 2010-12-22 12:02:40
2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\ControlLibrary.dll 2010-12-22 12:02:40
Comments: (RELEASE) New versions of controls which properly support background images and colors. 2010-12-22 12:02:40
FileVersion: 1.23.0.0 2010-12-22 12:02:40
AssemblyVersion: 1.23.3967.30298 2010-12-22 12:02:40
BuildTime: 2010-11-11 16:49:56 Est 2010-12-22 12:02:40
2010-12-22 12:02:40
Libraries: 2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\AxInterop.SHDocVw.dll 2010-12-22 12:02:40
FileVersion: 1.1.0.0 2010-12-22 12:02:40
2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\Interop.PatchWrapper.dll 2010-12-22 12:02:40
FileVersion: 2.1.0.0 2010-12-22 12:02:40
2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\Interop.SHDocVw.dll 2010-12-22 12:02:40
FileVersion: 1.1.0.0 2010-12-22 12:02:40
2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\PatchClient.dll 2010-12-22 12:02:40
FileVersion: 01,05,04,11002 2010-12-22 12:02:40
2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\PatchWrapper2.dll 2010-12-22 12:02:40
FileVersion: 2, 0, 0, 1 2010-12-22 12:02:40
2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\PatchWrapper2PS.dll 2010-12-22 12:02:40
FileVersion: 2, 0, 0, 1 2010-12-22 12:02:40
2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\SelfPatch.dll 2010-12-22 12:02:40
FileVersion: 01,05,04,11002 2010-12-22 12:02:40
2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\TTEPatchClient.dll 2010-12-22 12:02:40
FileVersion: 2.3.0.3 2010-12-22 12:02:40
2010-12-22 12:02:40
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\zlib1T.dll 2010-12-22 12:02:40
FileVersion: 1.2.3 2010-12-22 12:02:40
2010-12-22 12:02:40
FileName: C:\Windows\system32\schannel.dll 2010-12-22 12:02:40
FileVersion: 6.0.6002.18290 (vistasp2_gdr.100810-0340) 2010-12-22 12:02:40
2010-12-22 12:02:40
2010-12-22 12:02:40
Initialization status: "Registering update wrapper" 2010-12-22 12:02:40
Initialization status: "Constructing data center browser" 2010-12-22 12:02:40
Initialization status: "Constructing alert service" 2010-12-22 12:02:41
Initialization status: "Constructing configuration service" 2010-12-22 12:02:41
Initialization status: "Constructing authentication service" 2010-12-22 12:02:41
Initialization status: "Constructing update service" 2010-12-22 12:02:41
Initialization status: "Constructing UI manager" 2010-12-22 12:02:41
Initialization status: "Constructing phase engine" 2010-12-22 12:02:41
autoPatchTimer interval: 14400000 2010-12-22 12:02:41
Enter ProxySettings.Apply 2010-12-22 12:02:41
Using ProxyAccess.PreConfig (Windows Internet Options proxy) 2010-12-22 12:02:41
Leave ProxySettings.Apply 2010-12-22 12:02:41
Initialization status: "Getting data centers" 2010-12-22 12:02:41
Current Data Center: DDO 2010-12-22 12:02:41
AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 2010-12-22 12:02:41
2010-12-22 12:02:41
World status servers: 2010-12-22 12:02:41
Khyber @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.47 2010-12-22 12:02:41
Cannith @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.11 2010-12-22 12:02:41
Orien @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.29 2010-12-22 12:02:41
Sarlona @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.50 2010-12-22 12:02:41
Argonnessen @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.20 2010-12-22 12:02:41
Ghallanda @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.32 2010-12-22 12:02:41
Thelanis @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.69 2010-12-22 12:02:41
2010-12-22 12:02:41
Initialization status: "Getting remote configuration" 2010-12-22 12:02:41
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher_01.server.config.xml" 2010-12-22 12:02:41
Configuration.AppSettings: 2010-12-22 12:02:41
LauncherConfig.DateTime=10/20/10 6:40 AM 2010-12-22 12:02:41
LauncherConfig.RefreshFrequency=15 2010-12-22 12:02:41
GameName=DDO 2010-12-22 12:02:41
Patching.ProductCode=DDO 2010-12-22 12:02:41
GameClient.Filename=dndclient.exe 2010-12-22 12:02:41
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 2010-12-22 12:02:41
GameClient.ResetGraphicsArg= --safe 2010-12-22 12:02:41
GameClient.AlwaysPatchHighRes=true 2010-12-22 12:02:41
GameClient.HighResPatchArg= --HighResOutOfDate 2010-12-22 12:02:41
GameClient.RequiredVersion=0 2010-12-22 12:02:41
GameClient.ForwardVersion=0 2010-12-22 12:02:41
URL.UpdateDownload=http://downloads.turbine.com 2010-12-22 12:02:41
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 2010-12-22 12:02:41
URL.Support=http://www.ddo.com/support/ 2010-12-22 12:02:41
URL.Home=http://www.ddo.com 2010-12-22 12:02:41
URL.Community=http://www.ddo.com 2010-12-22 12:02:41
URL.Account=https://myaccount.turbine.com 2010-12-22 12:02:41
URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER 2010-12-22 12:02:41
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 2010-12-22 12:02:41
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 2010-12-22 12:02:41
Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 2010-12-22 12:02:41
Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 2010-12-22 12:02:41
Activate.Account.BuyNow=true 2010-12-22 12:02:41
Threshold.Account.DaysLeft=35 2010-12-22 12:02:41
Activate.Account.DaysLeft=false 2010-12-22 12:02:41
LauncherConfig.SubscriptionRefreshFrequency=60 2010-12-22 12:02:41
Subscription.FreeToPlay=true 2010-12-22 12:02:41
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 2010-12-22 12:02:41
URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 2010-12-22 12:02:41
URL.NewsStyleSheet=http://status.turbine.com/launcher/ddo/newsstylesheet.xslt 2010-12-22 12:02:41
URL.AlertsStyleSheet=http://status.turbine.com/launcher/ddo/alertsstylesheet.xslt 2010-12-22 12:02:41
URL.LogoButton1=http://www.turbine.com 2010-12-22 12:02:41
URL.LogoButton2=http://www.wizards.com 2010-12-22 12:02:41
URL.LogoButton3=http://www.hasbro.com 2010-12-22 12:02:41
URL.LogoButton4=http://www.atari.com 2010-12-22 12:02:41
WorldUpdateRate=1 2010-12-22 12:02:41
PatchWindow=30 2010-12-22 12:02:41
PatchConnectRetryInterval=1 2010-12-22 12:02:41
DisablePatch=false 2010-12-22 12:02:41
EmailAddress.Errors=LauncherErrors@turbine.com 2010-12-22 12:02:41
TrialTokenList=StormreachGuest 2010-12-22 12:02:41
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 2010-12-22 12:02:41
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 2010-12-22 12:02:41
Legal.en.Titles=End User License Agreement|Terms of Service 2010-12-22 12:02:41
Legal.DE.Titles=End User License Agreement|Terms of Service 2010-12-22 12:02:41
Legal.FR.Titles=End User License Agreement|Terms of Service 2010-12-22 12:02:41
Legal.English.Titles=End User License Agreement|Terms of Service 2010-12-22 12:02:41
Legal.en-GB.Titles=End User License Agreement|Terms of Service 2010-12-22 12:02:41
Legal.en.FilePaths=en\DDO EULA - Turbine.rtf|en\DDO TOS.rtf 2010-12-22 12:02:41
Legal.DE.FilePaths=DE\DDO EULA - Turbine.rtf|DE\DDO TOS.rtf 2010-12-22 12:02:41
Legal.FR.FilePaths=FR\DDO EULA - Turbine.rtf|FR\DDO TOS.rtf 2010-12-22 12:02:41
Legal.English.FilePaths=en\DDO EULA - Turbine.rtf|en\DDO TOS.rtf 2010-12-22 12:02:41
Legal.en-GB.FilePaths=en-GB\DDO EULA - Turbine.rtf|en-GB\DDO TOS.rtf 2010-12-22 12:02:41
URL.DownloadFilesList=http://download.ddo.akamai.turbine.com/ddo/patch/splashscreen/DownloadFilesList.xml 2010-12-22 12:02:41
URL.ReqSoftwareInstall=http://download.lotro.akamai.turbine.com/ddo/patch/PreInstallListDDO.xml 2010-12-22 12:02:41
URL.BannerSource=http://content.turbine.com/sites/ddolauncher/ddo_launcherad.png?x=20&y=78 2010-12-22 12:02:41
URL.BannerTarget=http://content.turbine.com/sites/launcher/ddo.php 2010-12-22 12:02:41
WorldQueue.LoginQueue.URL=http://gls.ddo.com/GLS.AuthServer/LoginQueue.aspx 2010-12-22 12:02:41
WorldQueue.TakeANumber.Parameters=command=TakeANum ber&subscription={0}&ticket={1}&ticket_type=GLS&qu eue_url={2} 2010-12-22 12:02:41
WorldQueue.LeaveQueue.Parameters=command=LeaveQueu e&subscription={0}&context={1}&ticket_type=GLS&que ue_url={2} 2010-12-22 12:02:41
WorldQueue.Threshold.WaitTimeMultiplier=1.00 2010-12-22 12:02:41
WorldQueue.Threshold.Medium=300 2010-12-22 12:02:41
WorldQueue.Threshold.Long=900 2010-12-22 12:02:41
WorldQueue.PollTimer=15 2010-12-22 12:02:41
2010-12-22 12:02:41
Initialization status: "Getting alerts and news" 2010-12-22 12:02:41
2010-12-22 12:02:41
Initialization status: "Opening main form" 2010-12-22 12:02:41
Transition to phase: UpdaterSelectControl 2010-12-22 12:02:42
Update Option: Local Forward Version is newer than Remote ForwardVersion. 2010-12-22 12:02:42
Transition to phase: PrereqInstallControl 2010-12-22 12:02:43
Microsoft .NET Framework Version 2.0 Redistributable Package (x86) was already installed. 2010-12-22 12:02:43
Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) was already installed. 2010-12-22 12:02:43
Microsoft DirectX 9.0 2009.8 Redistributable was already installed. 2010-12-22 12:02:43
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_module_splash.jpg" found. Skipping DDO Splash Screen installation. 2010-12-22 12:02:43
DDO Splash Screen was already installed. 2010-12-22 12:02:43
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 1.jpg" found. Skipping Loading Screen 1 installation. 2010-12-22 12:02:43
Loading Screen 1 was already installed. 2010-12-22 12:02:43
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 2.jpg" found. Skipping Loading Screen 2 installation. 2010-12-22 12:02:43
Loading Screen 2 was already installed. 2010-12-22 12:02:43
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 3.jpg" found. Skipping Loading Screen 3 installation. 2010-12-22 12:02:43
Loading Screen 3 was already installed. 2010-12-22 12:02:43
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 4.jpg" found. Skipping Loading Screen 4 installation. 2010-12-22 12:02:43
Loading Screen 4 was already installed. 2010-12-22 12:02:43
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 5.jpg" found. Skipping Loading Screen 5 installation. 2010-12-22 12:02:44
Loading Screen 5 was already installed. 2010-12-22 12:02:44
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 6.jpg" found. Skipping Loading Screen 6 installation. 2010-12-22 12:02:44
Loading Screen 6 was already installed. 2010-12-22 12:02:44
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 7.jpg" found. Skipping Loading Screen 7 installation. 2010-12-22 12:02:44
Loading Screen 7 was already installed. 2010-12-22 12:02:44
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 8.jpg" found. Skipping Loading Screen 8 installation. 2010-12-22 12:02:44
Loading Screen 8 was already installed. 2010-12-22 12:02:44
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 9.jpg" found. Skipping Loading Screen 9 installation. 2010-12-22 12:02:44
Loading Screen 9 was already installed. 2010-12-22 12:02:44
"C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 10.jpg" found. Skipping Loading Screen 10 installation. 2010-12-22 12:02:44
Loading Screen 10 was already installed. 2010-12-22 12:02:44
PrereqInstall Phase: Continue 2010-12-22 12:02:44
Transition to phase: PatchStatusControl 2010-12-22 12:02:44
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 2010-12-22 12:02:44
Connect: Waiting 2010-12-22 12:02:44
Connect: Done 2010-12-22 12:02:45
Examine Programs: Waiting 2010-12-22 12:02:45
Examine Programs: Done 2010-12-22 12:02:46
Update Programs: Done 2010-12-22 12:02:46
Examine Game Data: Waiting 2010-12-22 12:02:46
Examine Game Data: Done 2010-12-22 12:02:46
Update Game Data: Waiting 2010-12-22 12:02:46
Update Game Data: Done 2010-12-22 12:02:46
Disconnect: Done 2010-12-22 12:02:46
Patching complete. Peak throughput: 0.00 KB/sec 2010-12-22 12:02:46
Total downloaded file patch: 0 bytes 2010-12-22 12:02:46
Total downloaded dat patch: 0 bytes 2010-12-22 12:02:46
Raising PatchComplete event... 2010-12-22 12:02:46
Setting current version in registry... 2010-12-22 12:02:46
Game client applied version stored: 0 2010-12-22 12:02:46
Game client forward version stored: 0 2010-12-22 12:02:46
Transition to phase: AuthenticationControl 2010-12-22 12:02:46
The last played world is Ghallanda 2010-12-22 12:02:46
Highres Dat is up to date. 2010-12-22 12:02:47
...PatchComplete events finished 2010-12-22 12:02:47
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 2010-12-22 12:02:51
2010-12-22 12:02:51
Username "Manu222" authenticated successfully 2010-12-22 12:02:51
2010-12-22 12:02:51
DDO Subscriptions: 2010-12-22 12:02:51
Game: ................ "DDO" 2010-12-22 12:02:51
Description: ......... "Manu222" 2010-12-22 12:02:51
Name: ................ "W244QTL9K2CJKM77DAJF7QQC9" 2010-12-22 12:02:51
Status: .............. "Active" 2010-12-22 12:02:51
ProductTokens: ....... "BASE,StormreachGuest" 2010-12-22 12:02:51
CustomerServiceTokens: "" 2010-12-22 12:02:51
2010-12-22 12:02:51
Game: ................ "DDO" 2010-12-22 12:02:51
Description: ......... "Manu222" 2010-12-22 12:02:51
Name: ................ "2DWKCN2QKMD73C7HK9QTWC4CL" 2010-12-22 12:02:51
Status: .............. "Active" 2010-12-22 12:02:51
ProductTokens: ....... "FULL,DDOBootsSpeed,StormreachGuest,DDOHaggleRing, PaidPoints,DDOBonusBrooch" 2010-12-22 12:02:51
CustomerServiceTokens: "" 2010-12-22 12:02:51
2010-12-22 12:02:51
Existing user object. 2010-12-22 12:02:51
Transition to phase: SubscriptionControl 2010-12-22 12:02:51
Launcher.authenticator.Authenticated 2010-12-22 12:02:51
Selected Subscription: 2010-12-22 12:02:54
Game: ................ "DDO" 2010-12-22 12:02:54
Description: ......... "Manu222" 2010-12-22 12:02:54
Name: ................ "W244QTL9K2CJKM77DAJF7QQC9" 2010-12-22 12:02:54
Status: .............. "Active" 2010-12-22 12:02:54
ProductTokens: ....... "BASE,StormreachGuest" 2010-12-22 12:02:54
CustomerServiceTokens: "" 2010-12-22 12:02:54
2010-12-22 12:02:54
Transition to phase: WorldSelectControl 2010-12-22 12:02:54
2010-12-22 12:02:54
World status update initiated 2010-12-22 12:02:54
2010-12-22 12:02:54
15: "Ghallanda" @ 74.201.103.173:9008;74.201.103.172:9008 is UP and NOT FULL
queueNames: 0B9723A5-1EB5-48C3-BCD1-34D91CD8C6A4;E20EC3E3-7431-495E-AD9F-494457B3B869
queueURLs: http://10.67.116.33:7080/LoginQueue;...080/LoginQueue
lastServed: 63896 nowServing: 63896 waitHint: 5,34
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 2010-12-22 12:02:57
2010-12-22 12:02:57
14: "Argonnessen" @ 74.201.103.163:9008;74.201.103.162:9008 is UP and NOT FULL
queueNames: 645876F9-0AA7-453B-A273-DEAF807D5FC5;227D3AF3-6B9E-4E91-93CF-5E0B82657EEF
queueURLs: http://10.67.116.23:7080/LoginQueue;...080/LoginQueue
lastServed: 62031 nowServing: 62031 waitHint: 5,924
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 2010-12-22 12:02:57
2010-12-22 12:02:57
11: "Sarlona" @ 74.201.103.153:9008;74.201.103.152:9008 is UP and NOT FULL
queueNames: 4A50615F-FC8A-4E1D-9843-A6DE305C5593;DF47BE14-1431-4CBD-9AFF-AB1C9971A926
queueURLs: http://10.67.116.13:7080/LoginQueue;...080/LoginQueue
lastServed: 61660 nowServing: 61660 waitHint: 5,924
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 2010-12-22 12:02:57
2010-12-22 12:02:57
19: "Khyber" @ 74.201.103.143:9008;74.201.103.142:9008 is UP and NOT FULL
queueNames: EBB823D4-8B14-4856-B176-D2455050A694;B9FDE676-2795-4099-83F1-9553D7AB3ED2
queueURLs: http://10.67.116.3:7080/LoginQueue;h...080/LoginQueue
lastServed: 74220 nowServing: 74220 waitHint: 5,021
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 2010-12-22 12:02:57
2010-12-22 12:02:57
26: "Orien" @ 74.201.106.31:9008;74.201.106.30:9008 is UP and NOT FULL
queueNames: 5AE14722-D216-4E5D-921A-42EC457EE68B;61559D54-99FF-4C24-B907-9CAAC678C475
queueURLs: http://10.67.112.31:7080/LoginQueue;...080/LoginQueue
lastServed: 64097 nowServing: 64097 waitHint: 6,427
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 2010-12-22 12:02:57
2010-12-22 12:02:57
24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
queueNames: 0A0A450D-E5C0-4045-B600-B200B37244E7;80EB46FF-C283-4BDE-956F-1187750E72D9
queueURLs: http://10.67.116.46:7080/LoginQueue;...080/LoginQueue
lastServed: 69053 nowServing: 69053 waitHint: 4,934
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 2010-12-22 12:02:57
2010-12-22 12:02:57
25: "Cannith" @ 74.201.106.19:9008;74.201.106.12:9008 is UP and NOT FULL
queueNames: 6EFD4CD3-603E-4F27-9F87-A24F75425B9F;7B67B818-9595-416F-9F8C-39A80B6D1AD5
queueURLs: http://10.67.112.19:7080/LoginQueue;...080/LoginQueue
lastServed: 62223 nowServing: 62223 waitHint: 6,205
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 2010-12-22 12:02:57
2010-12-22 12:02:57
World status update complete 2010-12-22 12:02:59
2010-12-22 12:02:59
Launcher is checking if GLS ticket is valid... 2010-12-22 12:03:00
Remote launcher config 'Launcher.GlsTicketLifespan' is missing or incorrect. 2010-12-22 12:03:00
World selected: Ghallanda 2010-12-22 12:03:00
Transition to phase: TicketControl 2010-12-22 12:03:00
System.ArgumentNullException: Value cannot be null.
Parameter name: family
at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
at System.Drawing.Font..ctor(FontFamily family, Single emSize, GraphicsUnit unit)
at com.turbine.launcher.UserControls.TicketControl.Ge nerateButtonText() 2010-12-22 12:03:00
autoPatchTimer.Enabled = False 2010-12-22 12:03:00
WorldQueue take a number from queue 'E20EC3E3-7431-495E-AD9F-494457B3B869' succeeded with hResult 0x00000000: 63901 in tier 2 (vs. 63896) of 63901 2010-12-22 12:03:01
Going to Next Phase with QueueName: "E20EC3E3-7431-495E-AD9F-494457B3B869" and QueueURL: "http://10.67.116.32:7080/LoginQueue" 2010-12-22 12:03:01
Transition to phase: LaunchControl 2010-12-22 12:03:01
Beginning GLS Ticket refresh... 2010-12-22 12:03:01
Refreshed GLS Ticket... 2010-12-22 12:03:01
Launching: dndclient.exe -a <SubscriptionName> -h 74.201.103.172:9008 --glsticketdirect <GlsTicket> --chatserver 74.201.103.174:2900 --language English --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 2010-12-22 12:03:01
A running game has been found. 2010-12-22 12:03:01
Launched Game Process ID (PID): 6452 2010-12-22 12:03:01
Transition to phase: GameIsRunningControl 2010-12-22 12:03:01
Launcher execution ends: 2010-12-22 12:03:02 2010-12-22 12:03:02

[Smitey]

This problem is nearly always firewall related.

From the Knowledgebase:

With any update to DDO, you may be required to remove both dndclient.exe and turbinelauncher.exe from your firewall permitted/allowed lists and add it back again to the allowed/permitted list.

Please do not just turn off or disable your firewall, most firewalls still run services in the background that can still block DDO.

If, after, trying the above recommendations, you are still having this trouble, make sure that your internet security is not set to HIGH.

Attention Peer Guardian Users: Peer Guardian (software that P2P file-sharers use to block the RIAA and MPAA from seeing their shared files) seems to be blocking some Turbine IPs. You will need to turn off Peer Guardian and restart DDO to connect.