Game not starting

**Flavilandile** · 12-19-2010, 12:47 PM

Here is what I think is a new one :

DDO is not starting, on one of my computers, anymore.
Before update 8 it was starting fine, but as it's my secondary PC, I didn't notice the problem earlier.
( according to my investigations : last known use of that PC to play DDO 1st November )
I tried to uninstall and reinstall the game but it didn't change anything.

The PC is a laptop running Windows Vista Pro, with UAC turned off and the account I'm using having full admin rights on the PC ( but not on the AD domain ).

It used to work fine, but now I have that nice message :

Beside the obvious windows updates and such nothing changed on the PC... that I'm aware of.

**Smitey** · 12-19-2010, 01:07 PM

Originally Posted by Flavilandile

Beside the obvious windows updates and such nothing changed on the PC... that I'm aware of.

Hi Flaviladile,

Did windows update change the display driver by any chance?

The usual fix for runtime errors is reinstall .net 1.1 and .net 1.1 sp1:

http://msdn.microsoft.com/en-gb/netf.../aa569264.aspx

Along with running TurbineRegisterGDF.exe by right-clicking and selecting 'Run as Administrator'

Please run those first.

**Flavilandile** · 12-19-2010, 01:24 PM

Nope, Display Driver still says 2009... so it's unchanged.

Running TurbineRegisterGDF.exe didn't change anything.

I'm going to explore the .NET 1.1 reinstall option...
Though I have low hopes on that...
( and at worst I'll whine at the IT department at work for them to remaster the PC... *wink*
It's not as if it was my main computer for playing DDO )

**Smitey** · 12-19-2010, 01:51 PM

Does the launcher yield any additional info?

http://forums.ddo.com/showthread.php?t=199719

**Flavilandile** · 12-19-2010, 02:25 PM

Not much :

Code:

Launcher execution begins: 19/12/2010 19:15:28                                                       19/12/2010 19:15:28
Command line: "F:\My Dungeons & Dragons Online\TurbineLauncher.exe"  -invoker                        19/12/2010 19:15:28
Administrator: True                                                                                  19/12/2010 19:15:42
UAC enabled: False                                                                                   19/12/2010 19:15:42
Mutex Created: "F:_My Dungeons & Dragons Online_TurbineLauncher.exe"                                 19/12/2010 19:15:42

NHN: Initializing NHN authentication                                                                19/12/2010 19:15:42
Read user settings file.                                                                             19/12/2010 19:15:42
Installed resources:                                                                                 19/12/2010 19:15:42
    en      en English "Select a Language"                                                           19/12/2010 19:15:42
                                                                                                     19/12/2010 19:15:42
Target culture: "en-US"                                                                              19/12/2010 19:15:42
Looking for resources in "en-US"                                                                     19/12/2010 19:15:42
Looking for resources in "en-GB"                                                                     19/12/2010 19:15:42
Looking for resources in "en"                                                                        19/12/2010 19:15:42
Final resource culture: "en"                                                                         19/12/2010 19:15:42
                                                                                                     19/12/2010 19:15:42
Resources library:                                                                                   19/12/2010 19:15:42
    FileName:        F:\My Dungeons & Dragons Online\en\TurbineLauncher.resources.dll                19/12/2010 19:15:42
    FileVersion:     1.23.3967.30325                                                                 19/12/2010 19:15:42
    AssemblyVersion: 1.23.3967.30325                                                                 19/12/2010 19:15:42
    BuildTime:       11/11/2010 16:50:50 Romance Standard Time                                       19/12/2010 19:15:42
                                                                                                     19/12/2010 19:15:42
ConfigurationSettings.AppSettings:                                                                   19/12/2010 19:15:42
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              19/12/2010 19:15:42
    DataCenter.GameName=DDO                                                                          19/12/2010 19:15:42
    DataCenter.DefaultCenter=DDO                                                                     19/12/2010 19:15:42
    Product.DocumentFolder=Dungeons and Dragons Online                                               19/12/2010 19:15:42
    Launcher.DocumentFolder=Launcher                                                                 19/12/2010 19:15:42
                                                                                                     19/12/2010 19:15:42
Enter LoadPrivateFonts                                                                               19/12/2010 19:15:42
    FontFamily "Village" loaded.                                                                     19/12/2010 19:15:42
Exit LoadPrivateFonts                                                                                19/12/2010 19:15:42
                                                                                                     19/12/2010 19:15:42
---------------------------------------------------------------------------------------------------  19/12/2010 19:15:42
                                        System Information                                           19/12/2010 19:15:42
---------------------------------------------------------------------------------------------------  19/12/2010 19:15:42
     Operating System: Microsoft® Windows Vista™ Enterprise  (6.0.6001, Build 6001) Service Pack 1   19/12/2010 19:15:42
             Language: English (United States)                                                       19/12/2010 19:15:42
  System Manufacturer: Hewlett-Packard                                                               19/12/2010 19:15:42
         System Model: HP Compaq nw8440 (RY852EP)                                                    19/12/2010 19:15:42
                 BIOS: KBC Version 40.19                                                             19/12/2010 19:15:42
            Processor: GenuineIntel x64 Family 6 Model 15 Stepping 6 (2GHz)                          19/12/2010 19:15:42
               Memory: 3454MB RAM                                                                    19/12/2010 19:15:42
            Page File: 34MB used, 3720MB available                                                   19/12/2010 19:15:43
      Cipher strength: Min=40-bit, Max=128-bit                                                       19/12/2010 19:15:43
     .NET CLR version: 1.1.4322.2470 ()                                                              19/12/2010 19:15:43
Default Proxy Address:                                                                               19/12/2010 19:15:43
   BypassProxyOnLocal: False                                                                         19/12/2010 19:15:43
           BypassList:                                                                                                      19/12/2010 19:15:43
---------------------------------------------------------------------------------------------------  19/12/2010 19:15:43
                                                                                                     19/12/2010 19:15:43
Initialization status: "Logging module version data"                                                 19/12/2010 19:15:43
An error has occurred.
Please contact Technical Support with the following information:

System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+.
   at System.Drawing.Graphics.CheckErrorStatus(Int32 status)
   at System.Drawing.Graphics.DrawString(String s, Font font, Brush brush, RectangleF layoutRectangle, StringFormat format)
   at System.Windows.Forms.Label.OnPaint(PaintEventArgs e)
   at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer, Boolean disposeEventArgs)
   at System.Windows.Forms.Control.WmPaint(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Label.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 19/12/2010 19:15:43

and here is a dxdiag for good measure :

Code:

 
------------------
System Information
------------------
Time of this report: 12/19/2010, 20:21:11
       Machine name: EV0017A4DED71D
   Operating System: Windows Vista™ Enterprise (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.100608-0458)
           Language: French (Regional Setting: French)
System Manufacturer: Hewlett-Packard
       System Model: HP Compaq nw8440 (RY852EP)
               BIOS: KBC Version 40.19
          Processor: Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz (2 CPUs), ~2.0GHz
             Memory: 3454MB RAM
          Page File: 1360MB used, 5741MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: ATI MOBILITY FireGL V5200
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI display adapter (0x71C5)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_71C5&SUBSYS_30B4103C&REV_00
   Display Memory: 1726 MB
 Dedicated Memory: 254 MB
    Shared Memory: 1471 MB
     Current Mode: 1680 x 1050 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx.dll
   Driver Version: 8.14.0010.0647 (English)
      DDI Version: 9Ex
Driver Attributes: Final Retail
 Driver Date/Size: 3/12/2009 21:11:56, 3839488 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: 
Device Identifier: {D7B71EE2-3285-11CF-0B71-BE10A1C2C535}
        Vendor ID: 0x1002
        Device ID: 0x71C5
        SubSys ID: 0x30B4103C
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_A ModeMPEG2_C 
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (SoundMAX Integrated Digital HD Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_103C30A3&REV_1002
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.5200 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/23/2007 16:14:10, 309248 bytes
            Other Files: 
        Driver Provider: AnalogDevices
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (SoundMAX Integrated Digital HD Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.5200 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/23/2007 16:14:10, 309248 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line In (SoundMAX Integrated Digital HD Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.5200 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/23/2007 16:14:10, 309248 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: HP Quick Launch Buttons
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x3647, 0x0001
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC526
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC526
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC526
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x27CA
| Matching Device ID: usb\root_hub
| Upper Filters: seehcri
| Service: usbhub
| Driver: seehcri.sys, 1/9/2008 11:28:34, 27632 bytes
| Driver: usbhub.sys, 1/21/2008 03:22:38, 194560 bytes
| Driver: usbd.sys, 1/21/2008 03:22:38, 5888 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
| Matching Device ID: *pnp0303
| Upper Filters: HpqKbFiltr
| Service: i8042prt
| Driver: HpqKbFiltr.sys, 6/18/2007 16:12:04, 16768 bytes
| Driver: wdfcoinstaller01005.dll, 11/2/2006 06:09:50, 1419232 bytes
| Driver: i8042prt.sys, 1/21/2008 03:22:54, 54784 bytes
| Driver: kbdclass.sys, 1/21/2008 03:22:58, 35384 bytes
| 
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 1/21/2008 03:22:58, 15872 bytes
| Driver: kbdclass.sys, 1/21/2008 03:22:58, 35384 bytes
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 1/21/2008 03:22:54, 54784 bytes
| Driver: kbdclass.sys, 1/21/2008 03:22:58, 35384 bytes
| 
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn0100
| Upper Filters: SynTP
| Service: i8042prt
| Driver: SynTP.sys, 1/18/2008 09:31:26, 196784 bytes
| Driver: SynTPAPI.dll, 1/18/2008 09:03:14, 147456 bytes
| Driver: SynCOM.dll, 1/18/2008 08:51:14, 163840 bytes
| Driver: SynCtrl.dll, 1/18/2008 08:52:00, 196608 bytes
| Driver: SynTPRes.dll, 1/18/2008 09:10:20, 5820416 bytes
| Driver: SynTPCpl.dll, 1/18/2008 09:06:30, 946176 bytes
| Driver: SynCntxt.rtf, 1/18/2008 09:10:44, 4361772 bytes
| Driver: SynZMetr.exe, 1/18/2008 08:53:56, 241664 bytes
| Driver: SynMood.exe, 1/18/2008 08:53:04, 233472 bytes
| Driver: SynTPEnh.exe, 1/18/2008 09:31:22, 1033512 bytes
| Driver: SynTPCOM.dll, 1/18/2008 09:03:36, 102400 bytes
| Driver: Tutorial.exe, 1/18/2008 09:10:36, 327680 bytes
| Driver: InstNT.exe, 1/18/2008 09:31:24, 124200 bytes
| Driver: SynISDLL.dll, 1/18/2008 09:10:58, 626688 bytes
| Driver: SynUnst.ini, 1/28/2008 14:21:46, 399075 bytes
| Driver: SynTPHelper.exe, 1/18/2008 09:31:32, 95528 bytes
| Driver: SynTPCo4.dll, 1/18/2008 09:30:38, 110592 bytes
| Driver: WdfCoInstaller01000.dll, 3/9/2006 10:58:00, 1060424 bytes
| Driver: i8042prt.sys, 1/21/2008 03:22:54, 54784 bytes
| Driver: mouclass.sys, 1/21/2008 03:22:54, 34360 bytes
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC526
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 1/21/2008 03:22:54, 15872 bytes
| Driver: mouclass.sys, 1/21/2008 03:22:54, 34360 bytes
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 1/21/2008 03:22:36, 54328 bytes
| Driver: sermouse.sys, 1/21/2008 03:22:54, 19968 bytes
| Driver: mouclass.sys, 1/21/2008 03:22:54, 34360 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 12.7 GB
Total Space: 76.3 GB
File System: NTFS
      Model: ST980825AS

      Drive: F:
 Free Space: 15.9 GB
Total Space: 152.6 GB
File System: NTFS
      Model: WD 1600BEV External USB Device

      Drive: L:
 Free Space: 129.7 GB
Total Space: 305.2 GB
File System: NTFS
      Model: WD 3200BEV External USB Device

      Drive: D:
      Model: TSSTcorp CD/DVDW TS-L632D ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (French), 1/21/2008 03:22:38, 67072 bytes

--------------
System Devices
--------------
     Name: Intel(R) PRO/Wireless 3945ABG Network Connection
Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_135C103C&REV_02\4&319B61AB&0&00E1
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Device ID: PCI\VEN_8086&DEV_27DF&SUBSYS_30A3103C&REV_01\3&21436425&0&F9
   Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:35, 16440 bytes
   Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6001.18000 (French), 1/21/2008 03:22:36, 45112 bytes
   Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:36, 21560 bytes
   Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6001.18000 (French), 1/21/2008 03:22:35, 110136 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_30A3103C&REV_01\3&21436425&0&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6001.17036 (English), 1/21/2008 03:22:56, 53760 bytes

     Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D6
Device ID: PCI\VEN_8086&DEV_27D6&SUBSYS_30A3103C&REV_01\3&21436425&0&E3
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:36, 151096 bytes

     Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_30A3103C&REV_01\3&21436425&0&E1
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:36, 151096 bytes

     Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_30A3103C&REV_01\3&21436425&0&E0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:36, 151096 bytes

     Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_30A3103C&REV_01\3&21436425&0&EF
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 39424 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 226304 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 194560 bytes
   Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 10:46:05, 8704 bytes
   Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 15872 bytes

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_30A3103C&REV_01\3&21436425&0&EB
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 23552 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 226304 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 194560 bytes

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_30A3103C&REV_01\3&21436425&0&EA
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 23552 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 226304 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 194560 bytes

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_30A3103C&REV_01\3&21436425&0&E9
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 23552 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 226304 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 194560 bytes

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_30A3103C&REV_01\3&21436425&0&E8
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 23552 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 226304 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 194560 bytes

     Name: Intel(R) 82801GBM SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_27C5&SUBSYS_30A3103C&REV_01\3&21436425&0&FA
   Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 7.06.0000.1011 (English), 7/12/2007 16:35:02, 305176 bytes

     Name: Intel(R) 82801GBM (ICH7-M/U) LPC Interface Controller - 27B9
Device ID: PCI\VEN_8086&DEV_27B9&SUBSYS_30A3103C&REV_01\3&21436425&0&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:36, 16440 bytes

     Name: Mobile Intel(R) 945GM/GU/PM/GMS/940GML/943GML and Intel(R) 945GT Express PCI Express Root Port - 27A1
Device ID: PCI\VEN_8086&DEV_27A1&SUBSYS_30A3103C&REV_03\3&21436425&0&08
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:36, 151096 bytes

     Name: Mobile Intel(R) 945GM/GU/PM/GMS/940GML/943GML and Intel(R) 945GT Express Processor to DRAM Controller - 27A0
Device ID: PCI\VEN_8086&DEV_27A0&SUBSYS_30A3103C&REV_03\3&21436425&0&00
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_30A3103C&REV_E1\3&21436425&0&F0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:36, 151096 bytes

     Name: Broadcom NetXtreme Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_16FD&SUBSYS_30A3103C&REV_21\4&BFCDFE0&0&00E0
   Driver: n/a

     Name: Texas Instruments PCI GemCore based SmartCard controller
Device ID: PCI\VEN_104C&DEV_803D&SUBSYS_30A3103C&REV_00\4&2255765A&0&34F0
   Driver: C:\Windows\system32\DRIVERS\gtipci21.sys, 1.00.0001.0020 (English), 9/14/2006 16:55:00, 88192 bytes
   Driver: C:\Windows\system32\DRIVERS\tiscfw.deb, 1/14/2005 17:28:00, 17120 bytes
   Driver: C:\Windows\cttib1.dll, 1.00.0001.0008 (English), 3/23/2004 11:45:00, 28672 bytes

     Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_104C&DEV_803C&SUBSYS_30A3103C&REV_00\4&2255765A&0&33F0
   Driver: C:\Windows\system32\DRIVERS\sdbus.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:55, 88576 bytes

     Name: Texas Instruments PCIxx12 Integrated FlashMedia Controller
Device ID: PCI\VEN_104C&DEV_803B&SUBSYS_30A3103C&REV_00\4&2255765A&0&32F0
   Driver: C:\Windows\system32\DRIVERS\tifm21.sys, 2.00.0000.0008 (English), 5/2/2007 02:52:00, 290816 bytes

     Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_104C&DEV_803A&SUBSYS_30A3103C&REV_00\4&2255765A&0&31F0
   Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:56, 61952 bytes
   Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:55, 53376 bytes

     Name: Texas Instruments PCIxx12 Cardbus Controller
Device ID: PCI\VEN_104C&DEV_8039&SUBSYS_30A3103C&REV_00\4&2255765A&0&30F0
   Driver: C:\Windows\system32\DRIVERS\pcmcia.sys, 6.00.6001.18000 (English), 1/21/2008 03:22:38, 179256 bytes

     Name: ATI MOBILITY FireGL V5200
Device ID: PCI\VEN_1002&DEV_71C5&SUBSYS_30B4103C&REV_00\4&EE3A19B&0&0008
   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.0882 (English), 3/12/2009 23:25:28, 4386304 bytes
   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0018 (English), 3/12/2009 20:29:38, 53248 bytes
   Driver: C:\Windows\system32\atiumdag.dll, 8.14.0010.0647 (English), 3/12/2009 21:11:56, 3839488 bytes
   Driver: C:\Windows\system32\atiumdva.dll, 7.14.0010.0218 (English), 3/12/2009 20:55:32, 4945408 bytes
   Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0021 (English), 3/12/2009 21:25:18, 159744 bytes
   Driver: C:\Windows\system32\atiicdxx.dat, 1/8/2009 12:25:28, 181944 bytes
   Driver: C:\Windows\system32\amdpcom32.dll, 7.14.0010.0023 (English), 3/12/2009 20:44:00, 51712 bytes
   Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1032 (English), 3/12/2009 20:43:16, 135168 bytes
   Driver: C:\Windows\system32\atiumdva.cap, 3/12/2009 20:55:04, 152496 bytes
   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 3/12/2009 21:24:38, 12288 bytes
   Driver: C:\Windows\system32\Ati2evxx.exe, 6.14.0010.4222 (English), 3/12/2009 21:23:14, 733184 bytes
   Driver: C:\Windows\system32\Ati2evxx.dll, 6.14.0010.4178 (English), 3/12/2009 21:24:18, 278528 bytes
   Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2550 (English), 3/12/2009 21:25:00, 348160 bytes
   Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 3/12/2009 21:24:30, 43520 bytes
   Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3358.40417 (French), 3/12/2009 21:27:16, 442368 bytes
   Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.8543 (English), 3/12/2009 20:39:12, 11513856 bytes
   Driver: C:\Windows\system32\atibrtmon.exe, 2.00.0000.0000 (English), 10/21/2008 11:51:44, 118784 bytes
   Driver: C:\Windows\atiogl.xml, 12/29/2008 12:35:28, 15485 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Full Screen Renderer,0x00200000,1,0,,6.06.6001.18461
Multiple File Output,0x00200000,2,2,WMM2FILT.dll,
WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,
WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Color Space Converter,0x00400001,1,1,,6.06.6001.18461
WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6001.18461
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18461
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.5840.6324
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18000
WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,
9x8Resize,0x00200000,1,1,WMM2FILT.dll,
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000
WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,
MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18461
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18461
SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18461
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18000
WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6000.6324
Stretch Video,0x00200000,1,1,WMM2FILT.dll,
Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18461
MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18461
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18461
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6000.6324
Frame Eater,0x00200000,1,1,WMM2FILT.dll,
Allocator Fix,0x00200000,1,1,WMM2FILT.dll,
ACM Wrapper,0x00600000,1,1,,6.06.6001.18461
Video Renderer,0x00800001,1,0,,6.06.6001.18461
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
Capture ASF Writer,0x00200000,0,0,WMM2FILT.dll,
Line 21 Decoder,0x00600000,1,1,,6.06.6001.18000
Video Port Manager,0x00600000,2,1,,6.06.6001.18461
Video Renderer,0x00400000,1,0,,6.06.6001.18461
Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,
Proxy Sink,0x00200000,1,0,WMM2FILT.dll,
Proxy Source,0x00200000,0,1,WMM2FILT.dll,
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,
File writer,0x00200000,1,0,,6.06.6001.18000
WAV Dest,0x00000000,0,0,,
DVD Navigator,0x00200000,0,3,,6.06.6001.18000
WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,
Overlay Mixer2,0x00200000,1,1,,6.06.6001.18000
AVI Draw,0x00600064,9,1,,6.06.6001.18461
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6000.6324
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001.18000
Record Queue,0x00200000,1,1,WMM2FILT.dll,
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6001.18000
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000
WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000
WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6001.18000
AVI Decompressor,0x00600000,1,1,,6.06.6001.18461
WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,
AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18461
WMT Volume,0x00200000,1,1,WMM2FILT.dll,
Wave Parser,0x00400000,1,1,,6.06.6001.18461
MIDI Parser,0x00400000,1,1,,6.06.6001.18461
Multi-file Parser,0x00400000,1,1,,6.06.6001.18461
File stream renderer,0x00400000,1,1,,6.06.6001.18461
WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.5840.6324
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18461
File Source (Async.),0x00400000,0,1,,6.06.6001.18461
File Source (URL),0x00400000,0,1,,6.06.6001.18461
AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6001.18000
AudioRecorder Wave Form,0x00200000,0,0,,6.00.6001.18000
SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6001.18000
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000
Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.18000
MPEG Video Decoder,0x40000001,1,1,,6.06.6001.18461

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6001.18461
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000
VMnc v2,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6001.18461
PCM,0x00200000,1,1,,6.06.6001.18461
Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18461
GSM 6.10,0x00200000,1,1,,6.06.6001.18461
Messenger Audio Codec,0x00200000,1,1,,6.06.6001.18461
CCITT A-Law,0x00200000,1,1,,6.06.6001.18461
CCITT u-Law,0x00200000,1,1,,6.06.6001.18461
MPEG Layer-3,0x00200000,1,1,,6.06.6001.18461

Audio Capture Sources:
Microphone (SoundMAX Integrated,0x00200000,0,0,,6.06.6001.18000
Line In (SoundMAX Integrated Di,0x00200000,0,0,,6.06.6001.18000

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6001.18461
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18461

WDM Streaming Capture Devices:
SoundMAX HD Audio I,0x00200000,1,1,,6.00.6001.18000
,0x00000000,0,0,,

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
SoundMAX HD Audio O,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.18000

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6001.18000
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.18000
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.18000
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.18000

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Speakers (SoundMAX Integrated D,0x00200000,1,0,,6.06.6001.18461
Default DirectSound Device,0x00800000,1,0,,6.06.6001.18461
Default WaveOut Device,0x00200000,1,0,,6.06.6001.18461
DirectSound: Speakers (SoundMAX Integrated Digital HD Audio),0x00200000,1,0,,6.06.6001.18461

**Smitey** · 12-19-2010, 04:39 PM

There is a GDI hotfix that might be worthwhile running :
http://support.microsoft.com/KB/958911

Your drivers are the latest provided by HP - you are missing service pack 2 for Vista however.

**Flavilandile** · 12-25-2010, 08:33 AM

Reinstalling .Net 1.1 and the .Net 1.1 SP 1 didn't do any change.

And the GDI Hotfix 'Doesnt apply to my system'.

**Smitey** · 12-25-2010, 12:09 PM

I'd recommend SP2 be applied to rule it out:
http://www.microsoft.com/downloads/e...displaylang=en

**Flavilandile** · 12-25-2010, 12:15 PM

That's something I definitely won't be able to do... for Vista SP2 to be applied I have to wait for it to be dispatched by the IT department.

And seriously, it works well on the main PC under XP Pro and it worked well on that one for several month, so I can't imagine that a Vista Update is required to fix that problem.

( and you have no idea what I had to do to manage to uninstall/reinstall .Net 1.1... without having the audit/security/big-brother softwares kicking in and preventing me to do it... )

**Smitey** · 12-25-2010, 02:18 PM

Because the issue is non-specific "A generic error occurred in GDI+" I was hoping the application of the service pack might assist.

The only other file I was going to suggest applying was directx:

http://www.microsoft.com/downloads/e...displayLang=en

Did you check for the registry entries from the hotfix article 958911 linked earlier?

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