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  1. #1
    Community Member
    Join Date
    Dec 2010
    Posts
    7

    Default My DDO game doesn't fully load

    I have no idea what my ddo is doing. I just downloaded it a few days ago and played for a couple hours last night. However, when I went to start it up this morning, it wouldn't work. Some of the times that I try this, the music plays while it's trying to load.
    I typed in my log in information and then went to play in a world. It then looks like it's about to open: it goes black and fills the whole screen. Then it starts to break up and minimizes. It still won't work when I click on the tab.
    When I open another program that takes up the whole screen, it does about the same thing, but I get an error message that says "CMgrSound:PlayMusic error 9". When I click "ok" it closes the program. (This is a game that was on a disk called "20,000 notebook games" that I bought for $5, so it's cheap....more made a while ago. I don't know if that helps....also this game works sometimes

    Not sure what logs to post, so here is the dxdiag

    Code:
    ------------------
    System Information
    ------------------
    Time of this report: 12/15/2010, 13:30:56
           Machine name: ERIKA-PC
       Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
               Language: English (Regional Setting: English)
    System Manufacturer: Gateway
           System Model: NV55C
                   BIOS: InsydeH2O Version V1.05
              Processor: Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz (2 CPUs), ~2.0GHz
                 Memory: 3072MB RAM
    Available OS Memory: 2806MB RAM
              Page File: 2062MB used, 3548MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7600.16385 32bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
              Card name: Intel(R) HD Graphics
           Manufacturer: Intel Corporation
              Chip type: Intel(R) HD Graphics (Pentium)
               DAC type: Internal
             Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_04871025&REV_02
         Display Memory: 1275 MB
       Dedicated Memory: 128 MB
          Shared Memory: 1147 MB
           Current Mode: 1366 x 768 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: unknown
             Monitor Id: SEC3046
            Native Mode: 1366 x 768(p) (59.998Hz)
            Output Type: Internal
            Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
    Driver File Version: 8.15.0010.2125 (English)
         Driver Version: 8.15.10.2125
            DDI Version: 10
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 4/30/2010 12:19:36, 6534656 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
      Device Identifier: {D7B78E66-4306-11CF-D87B-8D24A2C2C535}
              Vendor ID: 0x8086
              Device ID: 0x0046
              SubSys ID: 0x04871025
            Revision ID: 0x0002
     Driver Strong Name: oem8.inf:Intel.Mfg.NTamd64:iILKM0:8.15.10.2125:pci\ven_8086&dev_0046
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C 
       Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (Realtek High Definition Audio)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_10250487&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6141 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 6/22/2010 05:03:10, 2399848 bytes
                Other Files: 
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Microphone (Realtek High Definition Audio)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6141 (English)
          Driver Attributes: Final Retail
              Date and Size: 6/22/2010 05:03:10, 2399848 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF
    
    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
    Poll w/ Interrupt: No
    
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3B34
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | 
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0020
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    
    ----------------
    Gameport Devices
    ----------------
    
    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | 
    + ELAN PS/2 Port Input Device
    | Matching Device ID: *pnp0f13
    | Upper Filters: ETD
    | Service: i8042prt
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 259.9 GB
    Total Space: 291.8 GB
    File System: NTFS
          Model: WDC WD3200BPVT-22ZEST0
    
          Drive: D:
          Model: MAT****A DVD-RAM UJ890AS
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
    
    --------------
    System Devices
    --------------
         Name: Intel(R) HD Graphics
    Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_04871025&REV_02\3&11583659&0&10
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_04871025&REV_05\3&11583659&0&D8
       Driver: n/a
    
         Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
    Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_04871025&REV_05\3&11583659&0&F8
       Driver: n/a
    
         Name: Intel(R) processor DRAM Controller - 0044
    Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_04871025&REV_02\3&11583659&0&00
       Driver: n/a
    
         Name: Reserved - 2D13
    Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_04871025&REV_02\3&4F11E61&0&13
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
    Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_04871025&REV_05\3&11583659&0&E1
       Driver: n/a
    
         Name: Atheros AR5B97 Wireless Network Adapter
    Device ID: PCI\VEN_168C&DEV_002E&SUBSYS_E034105B&REV_01\4&539EEA8&0&00E1
       Driver: n/a
    
         Name: Reserved - 2D12
    Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_04871025&REV_02\3&4F11E61&0&12
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_04871025&REV_05\3&11583659&0&E0
       Driver: n/a
    
         Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1692&SUBSYS_036D1025&REV_01\4&14D14F08&0&00E0
       Driver: n/a
    
         Name: QPI Physical 0 - 2D11
    Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_04871025&REV_02\3&4F11E61&0&11
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_04871025&REV_05\3&11583659&0&D0
       Driver: n/a
    
         Name: QPI Link 0 - 2D10
    Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_04871025&REV_02\3&4F11E61&0&10
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_04871025&REV_05\3&11583659&0&E8
       Driver: n/a
    
         Name: QuickPath Architecture System Address Decoder - 2D01
    Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_04871025&REV_02\3&4F11E61&0&01
       Driver: n/a
    
         Name: Intel(R) Turbo Boost Technology Driver
    Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_04871025&REV_05\3&11583659&0&FE
       Driver: n/a
    
         Name: QuickPath Architecture Generic Non-core Registers - 2C62
    Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_04871025&REV_02\3&4F11E61&0&00
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_04871025&REV_05\3&11583659&0&FB
       Driver: n/a
    
         Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_04871025&REV_A5\3&11583659&0&F0
       Driver: n/a
    
         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_04871025&REV_06\3&11583659&0&B0
       Driver: n/a
    
         Name: Intel(R) 5 Series 4 Port SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_04871025&REV_05\3&11583659&0&FA
       Driver: n/a
    
    ------------------
    DirectShow Filters
    ------------------
    
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    CyberLink Audio Effect (PDVD9),0x00200000,1,1,CLAudFx.ax,6.00.0000.6525
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
    CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,1.00.0000.3314
    CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,clauts.ax,2.00.0000.2403
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    CyberLink Tzan Filter (PDVD9),0x00200000,1,1,CLTzan.ax,3.05.0000.2807
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    CyberLink HD/BD Mixer (PDVD9),0x00200000,1,2,CLHBMixer.ax,2.00.0000.2216
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,CLVsd.ax,8.04.0000.1530
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
    CyberLink AudioCD Filter (PDVD9),0x00600000,0,1,CLAudioCD.ax,5.00.0000.5316
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.1124
    CyberLink Audio Decoder (PDVD9),0x00201000,1,1,Claud.ax,8.04.0000.2704
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
    Cyberlink SubTitle Importor (PDVD9),0x00200000,2,1,CLSubTitle.ax,1.00.0001.7204
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
    Liteon Pause Audio,0x00200000,1,1,lopa.ax,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
    CyberLink Line21 Decoder (PDVD9),0x00200000,0,2,CLLine21.ax,4.00.0000.10210
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
    CyberLink FLV Splitter (PDVD9),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.1030
    File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
    CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
    File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
    CyberLink Audio Spectrum Analyzer (PDVD9),0x00200000,1,1,CLAudSpa.ax,1.00.0000.7113
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
    CyberLink DVD Navigator (PDVD9),0x00200000,0,3,CLNavX.ax,8.01.0001.1626
    CyberLink MPEG-4 Splitter (PDVD9),0x00200000,1,2,clm4splt.ax,1.01.0000.2715
    CyberLink RealMedia Splitter (PDVD9),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1103
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    CyberLink RealAudio Decoder (PDVD9),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
    Liteon Down Scaler,0x00200000,1,1,lods.ax,1.00.0000.0004
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
    CyberLink RealVideo Decoder (PDVD9),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.20574
    CyberLink Matroska Splitter (PDVD9),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1204
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490
    
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385
    
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
    PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
    Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16490
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490
    
    Audio Capture Sources:
    Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7600.16385
    
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16485
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16485
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16485
    
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490
    
    WDM Streaming Capture Devices:
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    1.3M WebCam,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    
    WDM Streaming Rendering Devices:
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16485
    
    Video Capture Sources:
    1.3M WebCam,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385
    
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    
    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16490
    CyberLink Audio Renderer (PDVD9),0x00200000,1,0,cladr.ax,7.00.0000.2516
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490
    
    ---------------
    EVR Power Information
    ---------------
    Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

    and here is the launcher stuffs

    Code:
      <?xml version="1.0" ?> 
    - <UserSettings SchemaVersion="1.2">
    - <DataCenters Default="">
    - <DataCenter Name="">
    - <Users Default="ejones425">
    - <User Username="ejones425" MostRecentNewsDateTime="0">
    - <LegalFileDateTimes>
      <File Name="en\DDO EULA - Turbine.rtf" LastAcceptedDateTime="634269686940000000" /> 
      <File Name="en\DDO TOS.rtf" LastAcceptedDateTime="634269686940000000" /> 
      </LegalFileDateTimes>
    - <Subscriptions Default="N2R4Z7DYMY9YARTP29M4NFFKP">
    - <Subscription Name="N2R4Z7DYMY9YARTP29M4NFFKP">
    - <Worlds Default="Cannith">
      <World Name="Cannith" LastUsedDateTime="634280153476524320" /> 
      </Worlds>
      </Subscription>
      </Subscriptions>
      </User>
      </Users>
      <News UrlNewsFeed="http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1" UrlNewsStyleSheet="http://status.turbine.com/launcher/ddo/newsstylesheet.xslt" UrlAlertsStyleSheet="http://status.turbine.com/launcher/ddo/alertsstylesheet.xslt" LastBuild="634280334680000000" NextRefresh="634280189297436005" LastRefresh="634280153300244010" LastAlert="0" Fatal="False" HighPriority="False" /> 
      <Patch NextConnect="0" LastPatch="0" /> 
      </DataCenter>
      </DataCenters>
    - <DownloadFileTimes>
      <DownloadFileTime Name="raw\en\logo\ddo_generic_teleport_screen_1.jpg" LastModified="Wednesday 28 10:28:49 AM" /> 
      <DownloadFileTime Name="raw\en\logo\ddo_module_splash.jpg" LastModified="Monday 13 7:17:51 AM" /> 
      <DownloadFileTime Name="raw\en\logo\ddo_generic_teleport_screen_6.jpg" LastModified="Wednesday 28 10:28:50 AM" /> 
      <DownloadFileTime Name="raw\en\logo\ddo_generic_teleport_screen_7.jpg" LastModified="Wednesday 28 10:28:50 AM" /> 
      <DownloadFileTime Name="raw\en\logo\ddo_generic_teleport_screen_3.jpg" LastModified="Wednesday 28 10:28:50 AM" /> 
      <DownloadFileTime Name="raw\en\logo\ddo_generic_teleport_screen_10.jpg" LastModified="Wednesday 28 10:28:49 AM" /> 
      <DownloadFileTime Name="*ReqSoftware.xml*" LastModified="Wednesday 20 6:32:55 AM" /> 
      <DownloadFileTime Name="raw\en\logo\ddo_generic_teleport_screen_9.jpg" LastModified="Wednesday 28 10:28:50 AM" /> 
      <DownloadFileTime Name="raw\en\logo\ddo_generic_teleport_screen_8.jpg" LastModified="Wednesday 28 10:28:50 AM" /> 
      <DownloadFileTime Name="raw\en\logo\ddo_generic_teleport_screen_2.jpg" LastModified="Monday 13 7:17:52 AM" /> 
      <DownloadFileTime Name="*DownloadFilesList.xml*" LastModified="Thursday 28 8:39:57 PM" /> 
      <DownloadFileTime Name="raw\en\logo\ddo_generic_teleport_screen_5.jpg" LastModified="Wednesday 28 10:28:50 AM" /> 
      <DownloadFileTime Name="raw\en\logo\ddo_generic_teleport_screen_4.jpg" LastModified="Wednesday 28 10:28:50 AM" /> 
      </DownloadFileTimes>
    - <Checkpoints ClientId="4ca5e9c7-60ef-4ccb-8131-0e91e13c6859">
    - <Phases>
      <Checkpoint>LauncherStarted</Checkpoint> 
      <Checkpoint>DatacenterPhase</Checkpoint> 
      <Checkpoint>InitPhase</Checkpoint> 
      <Checkpoint>GameIsRunningPhase</Checkpoint> 
      <Checkpoint>AlertPhase</Checkpoint> 
      <Checkpoint>DownloadManagerPhase</Checkpoint> 
      <Checkpoint>UpdaterSelectPhase</Checkpoint> 
      <Checkpoint>PrereqInstallPhase</Checkpoint> 
      <Checkpoint>UpdatePhase</Checkpoint> 
      <Checkpoint>AuthenticationPhase</Checkpoint> 
      <Checkpoint>SubscriptionPhase</Checkpoint> 
      <Checkpoint>WorldSelectPhase</Checkpoint> 
      <Checkpoint>EulaPhase</Checkpoint> 
      <Checkpoint>TicketPhase</Checkpoint> 
      <Checkpoint>LaunchPhase</Checkpoint> 
      </Phases>
      <Prerequisites /> 
      <TdmPhases /> 
      <TdmPrerequisites /> 
      </Checkpoints>
    - <LauncherOptions>
      <option key="enableSystemTray" value="False" /> 
      <option key="remainLoggedIn" value="False" /> 
      <option key="allowSystemInfoStats" value="False" /> 
      <option key="showNews" value="True" /> 
      <option key="splashForm" value="True" /> 
      <option key="immediateDownload" value="False" /> 
      <option key="stopUpdateTime" value="5:45:00 AM" /> 
      <option key="MainForm.RunInTrayPrompted" value="True" /> 
      <option key="minimizeToSystemTray" value="False" /> 
      <option key="timedUpdate" value="True" /> 
      <option key="showTooltips" value="True" /> 
      <option key="loadAtStartup" value="False" /> 
      <option key="SelectLastPlayedWorld" value="True" /> 
      <option key="movieReminder" value="True" /> 
      <option key="MainForm.MinimizedPrompted" value="False" /> 
      <option key="MainForm.LookHereShown" value="False" /> 
      <option key="MainForm.Location.Full" value="{X=-32000,Y=-32000}" /> 
      <option key="MainForm.Location.Compact" value="{X=-32768,Y=-32768}" /> 
      <option key="limitBandwidth" value="False" /> 
      <option key="askBeforeDownload" value="False" /> 
      <option key="MainForm.Mode.Compact" value="False" /> 
      <option key="doubleClickTrayIconAction" value="0" /> 
      <option key="startUpdateTime" value="9:05:00 AM" /> 
      <option key="NewsForm.Location" value="{X=-32768,Y=-32768}" /> 
      <option key="cultureName" value="" /> 
      <option key="autoUpdate" value="False" /> 
      <option key="PurchaseForm.Location" value="{X=-32768,Y=-32768}" /> 
      <option key="autoUpdateFrequency" value="14400000" /> 
      <option key="downloadLimit" value="65536" /> 
      </LauncherOptions>
      </UserSettings>

  2. #2
    Community Member
    Join Date
    Dec 2010
    Posts
    7

    Default

    it says something about disabling DX10 and enabling DX9....I thought I said "no" to the prompt when it asked to use DirectX 10, but I was gonna double check that....how would I do that?

  3. #3
    Community Member
    Join Date
    Jun 2009
    Posts
    896

    Default

    Some Intel users may find that when DirectX 10 is enabled, only their UI is visible and the rest of their screen is black. If this occurs, we recommend you disable DX10, enable DX9, and restart the game client.
    As you use Intel graphics I would disable DX10 by logging in, go to options> Graphics>Graphics Hardware Level and change the drop-down to Directx 9

  4. #4
    Community Member
    Join Date
    Dec 2010
    Posts
    7

    Default

    I keep seeing people say that. Where am I logging in to. I can't get the game on.

  5. #5
    Community Member
    Join Date
    Jun 2009
    Posts
    896

    Default

    Quote Originally Posted by ejones425 View Post
    (This is a game that was on a disk called "20,000 notebook games" that I bought for $5, so it's cheap....more made a while ago. I don't know if that helps....also this game works sometimes
    Just noticed the above comment - I would uninstall download an install afresh:

    http://www.ddo.com/ddosupport/download-ddo

    And perhaps also virus check your PC given the CD does not sound legit.

  6. #6
    Community Member
    Join Date
    Jun 2009
    Posts
    896

    Default

    Quote Originally Posted by ejones425 View Post
    I keep seeing people say that. Where am I logging in to. I can't get the game on.
    Here are the instructions for Windows 7:

    http://na8.salesforce.com/_ui/selfse...5%26t%3D4&ps=1

  7. #7
    Community Member
    Join Date
    Dec 2010
    Posts
    7

    Default

    I just got my computer 2 days ago. The CD with the games is from "5 below" definitely legit. I'm hoping to figure out what all this directx 10 stuff is before trying to reinstall. That'll take hours. If I can't figure it out by tonight, I'll try that over night, but I really don't see how that would help cause I just got it.

  8. #8
    Community Member
    Join Date
    Dec 2010
    Posts
    7

    Default

    that link just shows you how to select the game. The first box comes up where you login, but after I select a world, it spazzes out.


    ugg... this is annoying. Thank you so much for continuing to try to help....

  9. #9
    Community Member
    Join Date
    Sep 2009
    Posts
    353

    Default

    You can alter the graphics setting outside of the game by navigating to:

    Documents\Dungeons and Dragons Online\

    and finding the userpreferences.ini file that's in that directory. You can edit that file with your favorite text editor (Notepad is fine). As always, make a backup of the file before altering anything.

    Once you have the file open, you're looking for a line that says GraphicsCore=D3D10 which should be right under the [Render] heading.

    Change that line to read GraphicsCore=D3D9 which should change the graphics to DX9. If you want, you can also change the HavePromptedForD3D10AtStartup line to True.

    Be sure to use capital letters. Here's a brief look at my current setup.

    Code:
    [Display]
    Resolution=1280x800
    ForceFakeFullScreen=False
    SyncToRefresh=False
    Antialiasing=2x
    WindowedResolution=1280x768
    TripleBuffering=False
    FullScreen=False
    AllowDesktopCompositing=True
    AllowWindowResizing=True
    AllowFakeFullScreen=True
    ConfineFullScreenMouseCursor=True
    ShowIntroMovie=False
    RefreshRate=Auto
    [Render]
    GraphicsCore=D3D10
    VideoPostEffects=True
    AnimationDetail=High
    HavePromptedForD3D10AtStartup=True
    It occurs to me that the dice are being rolled by the same computer that's trying to kill me. It knows all the moves - it's just toying with me.

  10. #10
    Community Member
    Join Date
    Jun 2009
    Posts
    896

    Default

    You could lower the overall settings to 'low' yourself in the options once you log in if you manage to get to the character selection stage just to ensure the game is stable on your PC.

    Your display and sound drivers are the latest offered by Gateway but what would help is if you could post your userpreferences.ini file to ensure the resolution is within range (your laptop max is 1366 x 768 so try setting 1280×720 or even 800×600 to troubleshoot should you not get to the character selection page) and also that the sound settings are ok.

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