I understand that MyDDO is not updating, and that characters that are not updating may not receive their prizes, but I am not sure if this is what Tolero meant.

All of my characters (except the two that were created after the crash and do not appear) can play the lottery even though they are not updating. I have received a prize on almost all of them, and gotten it from the mail fine. On Greenskin (whom I have deleted and rerolled with the same name) I get the message ingame that I have won, and I have the option to detach the coins. When I do, they disappear. The email is removed and the coins do not appear on my inventory.

This is not the only character I have that is not updating, but Greenskin is the only one that cannot detach the coins. Is this what happens when you cannot receive your prize due to the bug? I thought you just wouldnt get the message at all.