Problem With Mobile Me !

[Auryos]

Hello.
I recently decided to spend a few money in DDO.
I choosed to pay with my cellular (using Mobile Me).
My first try gave me no problems and I recieved my 200 TP.
One week later I try it again and it doesn't work.
I sent my sms but revieved no answer, no code.
So I sent a second sms and nothing happened again.
But I payed 2 times 3€.
So I was wondering If I could get my 400 lost turbine point.
I don't want to cheat, don't think I want to think I didn't paid.(I can send you my phone number if you want to check)
I truly lost 6€ and just want my money back (or my TP of course
I sent a message to the account management team but got no answer in a week.
Hopping you could help me.
Bye.

[Victorie]

I'd also recommend checking with your phone company that the payment really was processed.

Email turn around for Account Management is within a week right now, so if you haven't heard back yet, you should hear soon.