charged but not bestowed

[alcosebahair]

i just recently bought the devil assault pack, i was charged but the pack was not bestowed to me..

[TheDearLeader]

Do you have a confirmation in the e-mail tied to your account?

[alcosebahair]

there was also no cinfirmation in my email.. but i was still charged -280tp

[MsEricka]

I had a similar issue with a store purchase. Logging out and back into the game delivered the purchase.

if this doesn't work for you, contact customer support and they will fix it for you.

[alcosebahair]

i sent a ticket but still no repsonse(

[alcosebahair]

Please help me in my issue ms victorie tyvm

[Victorie]

I'm sorry, I can't help with account specific issues on the forums. However, if you submitted a ticket they will be happy to review your account. Web form/email turn around is within a week right now, so you should hear back soon.

[alcosebahair]

tyvm hehe yep, i will just wait then tyvm again