I paid for vip, but i haven't got it, and it've been more than 15 hours now.
Can anyone help me fast?
I'm from swe btw
I paid for vip, but i haven't got it, and it've been more than 15 hours now.
Can anyone help me fast?
I'm from swe btw
Last edited by Arimior; 11-23-2010 at 08:41 AM.
I'm sorry, but we can't assist with account specific issues on the forums. Please submit a web inquiry via the link in my signature. (You can call, hold times have been pretty short this week, but if you're not from the US then that's not usually my first recommendation.)
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
Did you sign up, then immediately cancel so as to only be charged one month without a recurring subscription? If so, I believe turbine sees this as an "oops I changed my mind" and cancels the whole deal.
If not, check your credit card company/bank/whatever and see if the charge actually went through.
Star Firefall
20 Rogue Assasin
Currently on life 42 of 42 (Final Life!)