Need help with issues

[Allistair]

I can not use My DDO.
I have asked and not been able to get an answer.
The Devs keep posting, that they've made improvements and some issues have been resolved.
Not mine.

Here's my info. I had played DDO since 2006 with 2 accounts. I took a break from the game for about 6 months. I came back when it went F2P Beta and made a free account. Since I had had an active subscription before, it allowed me to create the F2P account on the one of the account log ins I had before. So I'd log in and either choose the F2P account or the subscription account then continue to log into a world.
I took another break and came back about 3 or 4 weeks ago and reactivated one of my accounts to VIP status.
When I did this, DDO also gave me yet another account that has 4 character slots.

So know when I use my log in, I have the choice of 3 accounts to choose from, then it logs me into the world.
I have my VIP account, I have my original F2P account, and I have a new F2P account that they gave me.
I'm thinking it may have something to do with not being able to tell that one of those accounts is a VIP account??

As you can see I have no issues going into the forums, yet when I try to access my characters on MyDDO, I get this :





I also can't log into the DDO player feed on facebook, and think it maybe tied to My DDO issues somehow.

I have logged into every character I have on every account. Nothing is showing.
Can anyone help me get MyDDO and the FB app working??