Tried to update my payment method and the account system is not accepting my cards. From the current posts and the fact that you guys aren't taking phone calls I would assume you are having some technical difficulties. Could you at least post such so that we allay hours of frustration thinking it's on our end?
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Thread: Account Update
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11-09-2010, 01:19 PM #1Community Member
- Join Date
- Jun 2006
- Posts
- 171
Account Update
Last edited by Jacoby; 11-09-2010 at 02:17 PM.
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11-09-2010, 03:07 PM #2Community Member
- Join Date
- Apr 2006
- Posts
- 34
We feel your pain.......
Originally Posted by Jacoby
Still hoping for some kind of response, even if it is a simple....we are looking into it.
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11-09-2010, 04:10 PM #3Community Member
- Join Date
- Jun 2006
- Posts
- 171
Here is an update...
Not sure why but I was able to reactivate after calling again at 4pm Eastern (USA). They mannually billed the same card I have on file and manually activated my account. They didn't go into why this happened and it was obvious they did want to discuss the issue so I didn't push but I am back up on VIP status, I think... Maybee I should go check before posting? hehe...
Yep, back up and running.
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