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  1. #1
    Community Member
    Join Date
    May 2010
    Posts
    1

    Default Error when trying to download the game.

    When I run the downloader I get the following error:

    "C:\Users\Andy\Desktop\ddostandard.exe is not a valid Win32 application."

    Any ideas on how to fix that?

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Usually indicates the saved file wasn't fully downloaded, I'd try clearing the cache cookies in your browser and redownloading.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  3. #3
    Community Member
    Join Date
    Oct 2009
    Posts
    20

    Default

    @Mirthgar, Thank you.
    I was having the same problem as DFHircine, and your suggestion to clear the cache cookies worked.

    Cheers
    ZG

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