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  1. 11-08-2010, 06:32 PM #1
    Qezuzu
    Qezuzu is offline
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    Default Unable to Connect EDIT: *This may be relevant to your interests*

    When I try to log into the game, the login screen does the "Retry 1 of 2" thing and after the client is done with that I get an error message. The details are:-

    System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int'
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar)

    I've never experienced this before. Any help? I've already tried restarting my client and closing all unnecessary programs.
    Last edited by Qezuzu; 11-08-2010 at 06:47 PM.
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  2. 11-08-2010, 06:38 PM #2
    driftingdruid
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    Default

    I'm having the same problem. I've never had it before either
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  3. 11-08-2010, 06:41 PM #3
    Oinkmoobark
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    Default

    Quote Originally Posted by Qezuzu View Post
    When I try to log into the game, the login screen does the "Retry 1 of 2" thing and after the client is done with that I get an error message. The details are:-

    System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int'
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar)

    I've never experienced this before. Any help? I've already tried restarting my client and closing all unnecessary programs.
    The server must be down...again.
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  4. 11-08-2010, 06:41 PM #4
    Qezuzu
    Qezuzu is offline
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    Default

    I've sent a ticket.

    Does server matter? I also tried unchecking the "login to last world used" box but that didn't do anything. Orien btw.
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  5. 11-08-2010, 06:42 PM #5
    Ookami007
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    Default

    Can't get in either... have been trying for the last 30 minutes... This error message:

    System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int'
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar)
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  6. 11-08-2010, 06:43 PM #6
    Pericles
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    Default Same

    Same problem .... On Ghallanda
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  7. 11-08-2010, 06:45 PM #7
    Yabadabadont
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    Default

    Contents of log file C:\Users\Peter\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher\Launcher_129337328032205004.log
    ---------------------------------------------------------------------
    Launcher execution begins: 08/11/2010 23:33:23 08/11/2010 23:33:23
    Command line: "C:\Program Files\Turbine\DDO Unlimited\TurbineLauncher.exe" -invoker 08/11/2010 23:33:23
    Administrator: False 08/11/2010 23:33:23
    UAC enabled: True 08/11/2010 23:33:23
    Mutex Created: "C:_Program Files_Turbine_DDO Unlimited_TurbineLauncher.exe" 08/11/2010 23:33:23

    NHN: Initializing NHN authentication 08/11/2010 23:33:23
    Read user settings file. 08/11/2010 23:33:23
    Installed resources: 08/11/2010 23:33:23
    en en English "Select a Language" 08/11/2010 23:33:23
    08/11/2010 23:33:23
    Target culture: "en-US" 08/11/2010 23:33:23
    Looking for resources in "en-US" 08/11/2010 23:33:23
    Looking for resources in "en-GB" 08/11/2010 23:33:23
    Looking for resources in "en" 08/11/2010 23:33:23
    Final resource culture: "en" 08/11/2010 23:33:23
    08/11/2010 23:33:23
    Resources library: 08/11/2010 23:33:23
    FileName: C:\Program Files\Turbine\DDO Unlimited\en\TurbineLauncher.resources.dll 08/11/2010 23:33:23
    FileVersion: 1.21.3890.25172 08/11/2010 23:33:23
    AssemblyVersion: 1.21.3890.25172 08/11/2010 23:33:23
    BuildTime: 26/08/2010 14:59:04 GMT Daylight Time 08/11/2010 23:33:23
    08/11/2010 23:33:23
    ConfigurationSettings.AppSettings: 08/11/2010 23:33:23
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 08/11/2010 23:33:23
    DataCenter.GameName=DDO 08/11/2010 23:33:23
    DataCenter.DefaultCenter=DDO 08/11/2010 23:33:23
    Product.DocumentFolder=Dungeons and Dragons Online 08/11/2010 23:33:23
    Launcher.DocumentFolder=Launcher 08/11/2010 23:33:23
    08/11/2010 23:33:23
    Enter LoadPrivateFonts 08/11/2010 23:33:23
    FontFamily "Village" loaded. 08/11/2010 23:33:23
    Exit LoadPrivateFonts 08/11/2010 23:33:23
    08/11/2010 23:33:23
    --------------------------------------------------------------------------------------------------- 08/11/2010 23:33:23
    System Information 08/11/2010 23:33:23
    --------------------------------------------------------------------------------------------------- 08/11/2010 23:33:23
    Operating System: Microsoft® Windows Vista™ Home Premium (6.0.6002, Build 6002) Service Pack 2 08/11/2010 23:33:24
    Language: English (United States) 08/11/2010 23:33:24
    System Manufacturer: Packard Bell BV 08/11/2010 23:33:24
    System Model: MCP73VT-PM 08/11/2010 23:33:24
    BIOS: Default System BIOS 08/11/2010 23:33:24
    Processor: GenuineIntel x64 Family 6 Model 15 Stepping 11 (2.4GHz) 08/11/2010 23:33:24
    Memory: 3070MB RAM 08/11/2010 23:33:24
    Page File: 0MB used, 3370MB available 08/11/2010 23:33:24
    Cipher strength: Min=40-bit, Max=128-bit 08/11/2010 23:33:24
    .NET CLR version: 1.1.4322.2470 () 08/11/2010 23:33:24
    Default Proxy Address: 08/11/2010 23:33:24
    BypassProxyOnLocal: False 08/11/2010 23:33:24
    BypassList: 08/11/2010 23:33:24
    --------------------------------------------------------------------------------------------------- 08/11/2010 23:33:24
    08/11/2010 23:33:24
    Initialization status: "Logging module version data" 08/11/2010 23:33:24
    08/11/2010 23:33:24
    Assemblies: 08/11/2010 23:33:24
    ModuleName: TurbineLauncher.exe 08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\TurbineLauncher.exe 08/11/2010 23:33:24
    Comments: (RELEASE) Launches Turbine MMORPGs. 08/11/2010 23:33:24
    FileVersion: 1.21.0.0 08/11/2010 23:33:24
    AssemblyVersion: 1.21.3890.25214 08/11/2010 23:33:24
    BuildTime: 26/08/2010 15:00:28 GMT Daylight Time 08/11/2010 23:33:24
    08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\ControlLibrary.dll 08/11/2010 23:33:24
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 08/11/2010 23:33:24
    FileVersion: 1.21.0.0 08/11/2010 23:33:24
    AssemblyVersion: 1.21.3890.25133 08/11/2010 23:33:24
    BuildTime: 26/08/2010 14:57:46 GMT Daylight Time 08/11/2010 23:33:24
    08/11/2010 23:33:24
    Libraries: 08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\AxInterop.SHDocVw.dll 08/11/2010 23:33:24
    FileVersion: 1.1.0.0 08/11/2010 23:33:24
    08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\Interop.PatchWrapper.dll 08/11/2010 23:33:24
    FileVersion: 2.1.0.0 08/11/2010 23:33:24
    08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\Interop.SHDocVw.dll 08/11/2010 23:33:24
    FileVersion: 1.1.0.0 08/11/2010 23:33:24
    08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\PatchClient.dll 08/11/2010 23:33:24
    FileVersion: 01,05,03,10006 08/11/2010 23:33:24
    08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\PatchWrapper2.dll 08/11/2010 23:33:24
    FileVersion: 2, 0, 0, 1 08/11/2010 23:33:24
    08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\PatchWrapper2PS.dll 08/11/2010 23:33:24
    FileVersion: 2, 0, 0, 1 08/11/2010 23:33:24
    08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\SelfPatch.dll 08/11/2010 23:33:24
    FileVersion: 01,05,02,08000 08/11/2010 23:33:24
    08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\TTEPatchClient.dll 08/11/2010 23:33:24
    FileVersion: 1.8.0.10 08/11/2010 23:33:24
    08/11/2010 23:33:24
    FileName: C:\Program Files\Turbine\DDO Unlimited\zlib1T.dll 08/11/2010 23:33:24
    FileVersion: 1.2.3 08/11/2010 23:33:24
    08/11/2010 23:33:24
    FileName: C:\Windows\system32\schannel.dll 08/11/2010 23:33:24
    FileVersion: 6.0.6002.18290 (vistasp2_gdr.100810-0340) 08/11/2010 23:33:24
    08/11/2010 23:33:24
    08/11/2010 23:33:24
    Initialization status: "Registering update wrapper" 08/11/2010 23:33:24
    TurbineRegisterGDF.exe exit code: 0 08/11/2010 23:33:24
    Initialization status: "Constructing data center browser" 08/11/2010 23:33:24
    Initialization status: "Constructing alert service" 08/11/2010 23:33:25
    Initialization status: "Constructing configuration service" 08/11/2010 23:33:25
    Initialization status: "Constructing authentication service" 08/11/2010 23:33:25
    Initialization status: "Constructing update service" 08/11/2010 23:33:25
    Initialization status: "Constructing UI manager" 08/11/2010 23:33:25
    Initialization status: "Constructing phase engine" 08/11/2010 23:33:25
    autoPatchTimer interval: 14400000 08/11/2010 23:33:25
    Enter ProxySettings.Apply 08/11/2010 23:33:25
    Using ProxyAccess.PreConfig (Windows Internet Options proxy) 08/11/2010 23:33:25
    Leave ProxySettings.Apply 08/11/2010 23:33:25
    Initialization status: "Getting data centers" 08/11/2010 23:33:25
    Current Data Center: DDO 08/11/2010 23:33:28
    AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 08/11/2010 23:33:28
    08/11/2010 23:33:28
    World status servers: 08/11/2010 23:33:28
    Khyber @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.47 08/11/2010 23:33:28
    Cannith @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.11 08/11/2010 23:33:28
    Orien @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.29 08/11/2010 23:33:28
    Sarlona @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.50 08/11/2010 23:33:28
    Argonnessen @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.20 08/11/2010 23:33:28
    Ghallanda @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.32 08/11/2010 23:33:28
    Thelanis @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.69 08/11/2010 23:33:28
    08/11/2010 23:33:28
    Initialization status: "Getting remote configuration" 08/11/2010 23:33:28
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher_01.server.config.xml" 08/11/2010 23:33:28
    Configuration.AppSettings: 08/11/2010 23:33:29
    LauncherConfig.DateTime=10/20/10 6:40 AM 08/11/2010 23:33:29
    LauncherConfig.RefreshFrequency=15 08/11/2010 23:33:29
    GameName=DDO 08/11/2010 23:33:29
    Patching.ProductCode=DDO 08/11/2010 23:33:29
    GameClient.Filename=dndclient.exe 08/11/2010 23:33:29
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 08/11/2010 23:33:29
    GameClient.ResetGraphicsArg= --safe 08/11/2010 23:33:29
    GameClient.AlwaysPatchHighRes=true 08/11/2010 23:33:29
    GameClient.HighResPatchArg= --HighResOutOfDate 08/11/2010 23:33:29
    GameClient.RequiredVersion=0 08/11/2010 23:33:29
    GameClient.ForwardVersion=0 08/11/2010 23:33:29
    URL.UpdateDownload=http://downloads.turbine.com 08/11/2010 23:33:29
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 08/11/2010 23:33:29
    URL.Support=http://www.ddo.com/support/ 08/11/2010 23:33:29
    URL.Home=http://www.ddo.com 08/11/2010 23:33:29
    URL.Community=http://www.ddo.com 08/11/2010 23:33:29
    URL.Account=https://myaccount.turbine.com 08/11/2010 23:33:29
    URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER 08/11/2010 23:33:29
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 08/11/2010 23:33:29
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29 08/11/2010 23:33:29
    Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 08/11/2010 23:33:29
    Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 08/11/2010 23:33:29
    Activate.Account.BuyNow=true 08/11/2010 23:33:29
    Threshold.Account.DaysLeft=35 08/11/2010 23:33:29
    Activate.Account.DaysLeft=false 08/11/2010 23:33:29
    LauncherConfig.SubscriptionRefreshFrequency=60 08/11/2010 23:33:29
    Subscription.FreeToPlay=true 08/11/2010 23:33:29
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 08/11/2010 23:33:29
    URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 08/11/2010 23:33:29
    URL.NewsStyleSheet=http://status.turbine.com/launcher/ddo/newsstylesheet.xslt 08/11/2010 23:33:29
    URL.AlertsStyleSheet=http://status.turbine.com/launcher/ddo/alertsstylesheet.xslt 08/11/2010 23:33:29
    URL.LogoButton1=http://www.turbine.com 08/11/2010 23:33:29
    URL.LogoButton2=http://www.wizards.com 08/11/2010 23:33:29
    URL.LogoButton3=http://www.hasbro.com 08/11/2010 23:33:29
    URL.LogoButton4=http://www.atari.com 08/11/2010 23:33:29
    WorldUpdateRate=1 08/11/2010 23:33:29
    PatchWindow=30 08/11/2010 23:33:29
    PatchConnectRetryInterval=1 08/11/2010 23:33:29
    DisablePatch=false 08/11/2010 23:33:29
    EmailAddress.Errors=LauncherErrors@turbine.com 08/11/2010 23:33:29
    TrialTokenList=StormreachGuest 08/11/2010 23:33:29
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 08/11/2010 23:33:29
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf 08/11/2010 23:33:29
    Legal.en.Titles=End User License Agreement|Terms of Service 08/11/2010 23:33:29
    Legal.DE.Titles=End User License Agreement|Terms of Service 08/11/2010 23:33:29
    Legal.FR.Titles=End User License Agreement|Terms of Service 08/11/2010 23:33:29
    Legal.English.Titles=End User License Agreement|Terms of Service 08/11/2010 23:33:29
    Legal.en-GB.Titles=End User License Agreement|Terms of Service 08/11/2010 23:33:29
    Legal.en.FilePaths=en\DDO EULA - Turbine.rtf|en\DDO TOS.rtf 08/11/2010 23:33:29
    Legal.DE.FilePaths=DE\DDO EULA - Turbine.rtf|DE\DDO TOS.rtf 08/11/2010 23:33:29
    Legal.FR.FilePaths=FR\DDO EULA - Turbine.rtf|FR\DDO TOS.rtf 08/11/2010 23:33:29
    Legal.English.FilePaths=en\DDO EULA - Turbine.rtf|en\DDO TOS.rtf 08/11/2010 23:33:29
    Legal.en-GB.FilePaths=en-GB\DDO EULA - Turbine.rtf|en-GB\DDO TOS.rtf 08/11/2010 23:33:29
    URL.DownloadFilesList=http://download.ddo.akamai.turbine.com/ddo/patch/splashscreen/DownloadFilesList.xml 08/11/2010 23:33:29
    URL.ReqSoftwareInstall=http://download.lotro.akamai.turbine.com/ddo/patch/PreInstallListDDO.xml 08/11/2010 23:33:29
    URL.BannerSource=http://content.turbine.com/sites/ddolauncher/ddo_launcherad.png?x=20&y=78 08/11/2010 23:33:29
    URL.BannerTarget=http://content.turbine.com/sites/launcher/ddo.php 08/11/2010 23:33:29
    WorldQueue.LoginQueue.URL=http://gls.ddo.com/GLS.AuthServer/LoginQueue.aspx 08/11/2010 23:33:29
    WorldQueue.TakeANumber.Parameters=command=TakeANum ber&subscription={0}&ticket={1}&ticket_type=GLS&qu eue_url={2} 08/11/2010 23:33:29
    WorldQueue.LeaveQueue.Parameters=command=LeaveQueu e&subscription={0}&context={1}&ticket_type=GLS&que ue_url={2} 08/11/2010 23:33:29
    WorldQueue.Threshold.WaitTimeMultiplier=1.00 08/11/2010 23:33:29
    WorldQueue.Threshold.Medium=300 08/11/2010 23:33:29
    WorldQueue.Threshold.Long=900 08/11/2010 23:33:29
    WorldQueue.PollTimer=15 08/11/2010 23:33:29
    08/11/2010 23:33:29
    Initialization status: "Getting alerts and news" 08/11/2010 23:33:29
    08/11/2010 23:33:29
    Initialization status: "Opening main form" 08/11/2010 23:33:29
    Transition to phase: InitControl 08/11/2010 23:33:31
    Transition to phase: UpdaterSelectControl 08/11/2010 23:33:34
    Update Option: Local Forward Version is newer than Remote ForwardVersion. 08/11/2010 23:33:34
    Transition to phase: PrereqInstallControl 08/11/2010 23:33:34
    Microsoft .NET Framework Version 2.0 Redistributable Package (x86) was already installed. 08/11/2010 23:33:36
    Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) was already installed. 08/11/2010 23:33:36
    Microsoft DirectX 9.0 2009.8 Redistributable was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_module_splash.jpg" found. Skipping DDO Splash Screen installation. 08/11/2010 23:33:36
    DDO Splash Screen was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 1.jpg" found. Skipping Loading Screen 1 installation. 08/11/2010 23:33:36
    Loading Screen 1 was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 2.jpg" found. Skipping Loading Screen 2 installation. 08/11/2010 23:33:36
    Loading Screen 2 was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 3.jpg" found. Skipping Loading Screen 3 installation. 08/11/2010 23:33:36
    Loading Screen 3 was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 4.jpg" found. Skipping Loading Screen 4 installation. 08/11/2010 23:33:36
    Loading Screen 4 was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 5.jpg" found. Skipping Loading Screen 5 installation. 08/11/2010 23:33:36
    Loading Screen 5 was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 6.jpg" found. Skipping Loading Screen 6 installation. 08/11/2010 23:33:36
    Loading Screen 6 was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 7.jpg" found. Skipping Loading Screen 7 installation. 08/11/2010 23:33:36
    Loading Screen 7 was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 8.jpg" found. Skipping Loading Screen 8 installation. 08/11/2010 23:33:36
    Loading Screen 8 was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 9.jpg" found. Skipping Loading Screen 9 installation. 08/11/2010 23:33:36
    Loading Screen 9 was already installed. 08/11/2010 23:33:36
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 10.jpg" found. Skipping Loading Screen 10 installation. 08/11/2010 23:33:36
    Loading Screen 10 was already installed. 08/11/2010 23:33:36
    PrereqInstall Phase: Continue 08/11/2010 23:33:36
    Transition to phase: PatchStatusControl 08/11/2010 23:33:36
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 08/11/2010 23:33:36
    Connect: Waiting 08/11/2010 23:33:36
    Connect: Done 08/11/2010 23:33:37
    Examine Programs: Waiting 08/11/2010 23:33:37
    Examine Programs: Done 08/11/2010 23:33:40
    Update Programs: Done 08/11/2010 23:33:40
    Examine Game Data: Waiting 08/11/2010 23:33:40
    Examine Game Data: Done 08/11/2010 23:33:40
    Update Game Data: Done 08/11/2010 23:33:40
    Disconnect: Done 08/11/2010 23:33:40
    Patching complete. Peak throughput: 0.00 KB/sec 08/11/2010 23:33:40
    Total downloaded file patch: 0 bytes 08/11/2010 23:33:40
    Total downloaded dat patch: 0 bytes 08/11/2010 23:33:40
    Raising PatchComplete event... 08/11/2010 23:33:40
    Setting current version in registry... 08/11/2010 23:33:40
    Game client applied version stored: 0 08/11/2010 23:33:40
    Game client forward version stored: 0 08/11/2010 23:33:40
    Transition to phase: AuthenticationControl 08/11/2010 23:33:40
    The last played world is Ghallanda 08/11/2010 23:33:41
    Highres Dat is up to date. 08/11/2010 23:33:41
    ...PatchComplete events finished 08/11/2010 23:33:41
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 08/11/2010 23:33:49
    Launcher.authenticator.Status: Exception 08/11/2010 23:34:01
    Launcher.authenticator.LastException: The underlying connection was closed: The remote name could not be resolved. 08/11/2010 23:34:01
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 08/11/2010 23:34:16
    Launcher.authenticator.Status: Exception 08/11/2010 23:34:20
    Launcher.authenticator.LastException: Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int' 08/11/2010 23:34:20
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 08/11/2010 23:34:35
    Launcher.authenticator.Status: Exception 08/11/2010 23:34:39
    Launcher.authenticator.LastException: Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int' 08/11/2010 23:34:39
    08/11/2010 23:34:39
    *** Login Server Error 08/11/2010 23:34:39
    08/11/2010 23:34:39
    The following web error occurred while trying to access
    "https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx":

    Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int' 08/11/2010 23:34:39
    08/11/2010 23:34:39
    System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int'
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 08/11/2010 23:34:39
    08/11/2010 23:34:39
    ---------------------------------------------------------------------
    End of log file

    same problem here, was taking ages to make my intial first move once logged in and now cant even get past the login screen to choose a server.
    Sleep: Something to do when bored!
    Oldbolt/Porthan. Guild: Friends of Nice and Slow. Ghallanda
    Malander/Pedr. Guild: The Freelancer. Ghallanda
    Favourite Quote: 'An owl in a sack troubles no man.' (found in a guest comments book)
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  8. 11-08-2010, 06:46 PM #8
    Bwahahaha
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    Unhappy Same here

    I've the same problem...

    Would some tech give us a response please...

    Thanks Bwahahaha

    Edit... I have fixed the problem by deselecting the world and going there after logging in.


    I hope this helps....
    Last edited by Bwahahaha; 11-08-2010 at 06:50 PM.
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  9. 11-08-2010, 06:46 PM #9
    Bondo
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    Same Issue on Khyber...
    Krulak (Human Fighter 14/Ranger 2), Ashfourth (Warforged Barb 13/Fighter 2/Wiz 1), Draeson (Drow Fighter 8/Rog 5/Pal 3), Drayson (Elf Ranger 2/Fighter 12/Rogue 2), Zoleah (Halfling Rog 13/Pal 3), Bondo (Human Bard 16), Rangaar (Dwarf Barbarian 16), Fyregale (Human Sorc 16). Member of the Mature Adventurers Club
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  10. 11-08-2010, 06:46 PM #10
    DareDelvis
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    Well, on the one hand this sucks, on the other, I am glad to know it is not just me.

    In the words of John McClaine "Welcome to the party..."
    Fellowship of the Bling Ghallanda
    Main: Shado
    Tier 1 Alts: DareDelvis; Ottis; Tortelvis
    Tier 2 Alts and Banks: JoeBiten; Hary Darkness; BurnyCynders; Ashhole; Mournfist; Maimonides; DareDelviss; Aeteentee; DareSoulvis; Rambam; Jawill; DoubleDee; Myzadventure; Krav Maga; Snakecobra; and others
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  11. 11-08-2010, 06:46 PM #11
    Qezuzu
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    A problem on their side then.
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  12. 11-08-2010, 06:47 PM #12
    Rizzia
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    Same problem too.
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  13. 11-08-2010, 06:49 PM #13
    Kadagan
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    same here.. can we get an official response?
    Quote Originally Posted by Tarrant View Post
    In case you missed the memo, the term Johnson is now off-limits.


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  14. 11-08-2010, 06:51 PM #14
    DareDelvis
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    And may be working now
    Fellowship of the Bling Ghallanda
    Main: Shado
    Tier 1 Alts: DareDelvis; Ottis; Tortelvis
    Tier 2 Alts and Banks: JoeBiten; Hary Darkness; BurnyCynders; Ashhole; Mournfist; Maimonides; DareDelviss; Aeteentee; DareSoulvis; Rambam; Jawill; DoubleDee; Myzadventure; Krav Maga; Snakecobra; and others
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  15. 11-08-2010, 06:53 PM #15
    sssj_408
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    Default again

    "Never cast your pearls amongst snakes and swine."
    Diztruction (lvl 20 Barb) Usuqa (lvl 20 TR Cleric) Azraeil (lvl 20 TR Sorc)
    >Imperial Assasins Executioner<
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  16. 11-08-2010, 06:55 PM #16
    sssj_408
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    Default 2nd part

    Contents of log file C:\Users\aaron\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher\Launcher_129337041442083516.log
    ---------------------------------------------------------------------
    Launcher execution begins: 11/8/2010 3:35:44 PM 11/8/2010 3:35:44 PM
    Command line: "C:\Program Files\Turbine\DDO Unlimited\TurbineLauncher.exe" -invoker 11/8/2010 3:35:44 PM
    Administrator: True 11/8/2010 3:35:44 PM
    UAC enabled: False 11/8/2010 3:35:44 PM
    Mutex Created: "C:_Program Files_Turbine_DDO Unlimited_TurbineLauncher.exe" 11/8/2010 3:35:44 PM

    NHN: Initializing NHN authentication 11/8/2010 3:35:44 PM
    Read user settings file. 11/8/2010 3:35:44 PM
    Installed resources: 11/8/2010 3:35:44 PM
    en en English "Select a Language" 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    Target culture: "en-US" 11/8/2010 3:35:44 PM
    Looking for resources in "en-US" 11/8/2010 3:35:44 PM
    Looking for resources in "en-GB" 11/8/2010 3:35:44 PM
    Looking for resources in "en" 11/8/2010 3:35:44 PM
    Final resource culture: "en" 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    Resources library: 11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\en\TurbineLauncher.resources.dll 11/8/2010 3:35:44 PM
    FileVersion: 1.21.3890.25172 11/8/2010 3:35:44 PM
    AssemblyVersion: 1.21.3890.25172 11/8/2010 3:35:44 PM
    BuildTime: 8/26/2010 2:59:04 PM Pacific Daylight Time 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    ConfigurationSettings.AppSettings: 11/8/2010 3:35:44 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 11/8/2010 3:35:44 PM
    DataCenter.GameName=DDO 11/8/2010 3:35:44 PM
    DataCenter.DefaultCenter=DDO 11/8/2010 3:35:44 PM
    Product.DocumentFolder=Dungeons and Dragons Online 11/8/2010 3:35:44 PM
    Launcher.DocumentFolder=Launcher 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    Enter LoadPrivateFonts 11/8/2010 3:35:44 PM
    FontFamily "Village" loaded. 11/8/2010 3:35:44 PM
    Exit LoadPrivateFonts 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    --------------------------------------------------------------------------------------------------- 11/8/2010 3:35:44 PM
    System Information 11/8/2010 3:35:44 PM
    --------------------------------------------------------------------------------------------------- 11/8/2010 3:35:44 PM
    Operating System: Microsoft Windows 7 Ultimate (6.1.7600, Build 7600) 11/8/2010 3:35:44 PM
    Language: English (United States) 11/8/2010 3:35:44 PM
    System Manufacturer: Gigabyte Technology Co., Ltd. 11/8/2010 3:35:44 PM
    System Model: GA-MA785GM-US2H 11/8/2010 3:35:44 PM
    BIOS: Award Modular BIOS v6.00PG 11/8/2010 3:35:44 PM
    Processor: AuthenticAMD x64 Family 16 Model 5 Stepping 2 (3GHz) 11/8/2010 3:35:44 PM
    Memory: 3069MB RAM 11/8/2010 3:35:44 PM
    Page File: 235MB used, 2834MB available 11/8/2010 3:35:44 PM
    Cipher strength: Min=40-bit, Max=128-bit 11/8/2010 3:35:44 PM
    .NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2) 11/8/2010 3:35:44 PM
    Default Proxy Address: 11/8/2010 3:35:44 PM
    BypassProxyOnLocal: False 11/8/2010 3:35:44 PM
    BypassList: 11/8/2010 3:35:44 PM
    --------------------------------------------------------------------------------------------------- 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    Initialization status: "Logging module version data" 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    Assemblies: 11/8/2010 3:35:44 PM
    ModuleName: TurbineLauncher.exe 11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\TurbineLauncher.exe 11/8/2010 3:35:44 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 11/8/2010 3:35:44 PM
    FileVersion: 1.21.0.0 11/8/2010 3:35:44 PM
    AssemblyVersion: 1.21.3890.25214 11/8/2010 3:35:44 PM
    BuildTime: 8/26/2010 3:00:28 PM Pacific Daylight Time 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\ControlLibrary.dll 11/8/2010 3:35:44 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 11/8/2010 3:35:44 PM
    FileVersion: 1.21.0.0 11/8/2010 3:35:44 PM
    AssemblyVersion: 1.21.3890.25133 11/8/2010 3:35:44 PM
    BuildTime: 8/26/2010 2:57:46 PM Pacific Daylight Time 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    Libraries: 11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\AxInterop.SHDocVw.dll 11/8/2010 3:35:44 PM
    FileVersion: 1.1.0.0 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\Interop.PatchWrapper.dll 11/8/2010 3:35:44 PM
    FileVersion: 2.1.0.0 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\Interop.SHDocVw.dll 11/8/2010 3:35:44 PM
    FileVersion: 1.1.0.0 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\PatchClient.dll 11/8/2010 3:35:44 PM
    FileVersion: 01,05,03,10006 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\PatchWrapper2.dll 11/8/2010 3:35:44 PM
    FileVersion: 2, 0, 0, 1 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\PatchWrapper2PS.dll 11/8/2010 3:35:44 PM
    FileVersion: 2, 0, 0, 1 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\SelfPatch.dll 11/8/2010 3:35:44 PM
    FileVersion: 01,05,02,08000 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\TTEPatchClient.dll 11/8/2010 3:35:44 PM
    FileVersion: 1.8.0.10 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    FileName: C:\Program Files\Turbine\DDO Unlimited\zlib1T.dll 11/8/2010 3:35:44 PM
    FileVersion: 1.2.3 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    FileName: C:\Windows\system32\schannel.dll 11/8/2010 3:35:44 PM
    FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255) 11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    11/8/2010 3:35:44 PM
    Initialization status: "Registering update wrapper" 11/8/2010 3:35:44 PM
    Initialization status: "Constructing data center browser" 11/8/2010 3:35:44 PM
    Initialization status: "Constructing alert service" 11/8/2010 3:35:44 PM
    Initialization status: "Constructing configuration service" 11/8/2010 3:35:44 PM
    Initialization status: "Constructing authentication service" 11/8/2010 3:35:44 PM
    Initialization status: "Constructing update service" 11/8/2010 3:35:44 PM
    Initialization status: "Constructing UI manager" 11/8/2010 3:35:44 PM
    Initialization status: "Constructing phase engine" 11/8/2010 3:35:44 PM
    autoPatchTimer interval: 14400000 11/8/2010 3:35:44 PM
    Enter ProxySettings.Apply 11/8/2010 3:35:44 PM
    Using ProxyAccess.Direct (no proxy) 11/8/2010 3:35:44 PM
    Leave ProxySettings.Apply 11/8/2010 3:35:44 PM
    Initialization status: "Getting data centers" 11/8/2010 3:35:44 PM
    Current Data Center: DDO 11/8/2010 3:35:47 PM
    AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 11/8/2010 3:35:47 PM
    11/8/2010 3:35:47 PM
    World status servers: 11/8/2010 3:35:47 PM
    Khyber @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.47 11/8/2010 3:35:47 PM
    Cannith @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.11 11/8/2010 3:35:47 PM
    Orien @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.29 11/8/2010 3:35:47 PM
    Sarlona @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.50 11/8/2010 3:35:47 PM
    Argonnessen @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.20 11/8/2010 3:35:47 PM
    Ghallanda @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.32 11/8/2010 3:35:47 PM
    Thelanis @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.69 11/8/2010 3:35:47 PM
    11/8/2010 3:35:47 PM
    Initialization status: "Getting remote configuration" 11/8/2010 3:35:47 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher_01.server.config.xml" 11/8/2010 3:35:47 PM
    Configuration.AppSettings: 11/8/2010 3:35:47 PM
    LauncherConfig.DateTime=10/20/10 6:40 AM 11/8/2010 3:35:47 PM
    LauncherConfig.RefreshFrequency=15 11/8/2010 3:35:47 PM
    GameName=DDO 11/8/2010 3:35:47 PM
    Patching.ProductCode=DDO 11/8/2010 3:35:47 PM
    GameClient.Filename=dndclient.exe 11/8/2010 3:35:47 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 11/8/2010 3:35:47 PM
    GameClient.ResetGraphicsArg= --safe 11/8/2010 3:35:47 PM
    GameClient.AlwaysPatchHighRes=true 11/8/2010 3:35:47 PM
    GameClient.HighResPatchArg= --HighResOutOfDate 11/8/2010 3:35:47 PM
    GameClient.RequiredVersion=0 11/8/2010 3:35:47 PM
    GameClient.ForwardVersion=0 11/8/2010 3:35:47 PM
    URL.UpdateDownload=http://downloads.turbine.com 11/8/2010 3:35:47 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 11/8/2010 3:35:47 PM
    URL.Support=http://www.ddo.com/support/ 11/8/2010 3:35:47 PM
    URL.Home=http://www.ddo.com 11/8/2010 3:35:47 PM
    URL.Community=http://www.ddo.com 11/8/2010 3:35:47 PM
    URL.Account=https://myaccount.turbine.com 11/8/2010 3:35:47 PM
    URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER 11/8/2010 3:35:47 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 11/8/2010 3:35:47 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29 11/8/2010 3:35:47 PM
    Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 11/8/2010 3:35:47 PM
    Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 11/8/2010 3:35:47 PM
    Activate.Account.BuyNow=true 11/8/2010 3:35:47 PM
    Threshold.Account.DaysLeft=35 11/8/2010 3:35:47 PM
    Activate.Account.DaysLeft=false 11/8/2010 3:35:47 PM
    LauncherConfig.SubscriptionRefreshFrequency=60 11/8/2010 3:35:47 PM
    Subscription.FreeToPlay=true 11/8/2010 3:35:47 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 11/8/2010 3:35:47 PM
    URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 11/8/2010 3:35:47 PM
    URL.NewsStyleSheet=http://status.turbine.com/launcher/ddo/newsstylesheet.xslt 11/8/2010 3:35:47 PM
    URL.AlertsStyleSheet=http://status.turbine.com/launcher/ddo/alertsstylesheet.xslt 11/8/2010 3:35:47 PM
    URL.LogoButton1=http://www.turbine.com 11/8/2010 3:35:47 PM
    URL.LogoButton2=http://www.wizards.com 11/8/2010 3:35:47 PM
    URL.LogoButton3=http://www.hasbro.com 11/8/2010 3:35:47 PM
    URL.LogoButton4=http://www.atari.com 11/8/2010 3:35:47 PM
    WorldUpdateRate=1 11/8/2010 3:35:47 PM
    PatchWindow=30 11/8/2010 3:35:47 PM
    PatchConnectRetryInterval=1 11/8/2010 3:35:47 PM
    DisablePatch=false 11/8/2010 3:35:47 PM
    EmailAddress.Errors=LauncherErrors@turbine.com 11/8/2010 3:35:47 PM
    TrialTokenList=StormreachGuest 11/8/2010 3:35:47 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 11/8/2010 3:35:47 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf 11/8/2010 3:35:47 PM
    Legal.en.Titles=End User License Agreement|Terms of Service 11/8/2010 3:35:47 PM
    Legal.DE.Titles=End User License Agreement|Terms of Service 11/8/2010 3:35:47 PM
    Legal.FR.Titles=End User License Agreement|Terms of Service 11/8/2010 3:35:47 PM
    Legal.English.Titles=End User License Agreement|Terms of Service 11/8/2010 3:35:47 PM
    Legal.en-GB.Titles=End User License Agreement|Terms of Service 11/8/2010 3:35:47 PM
    Legal.en.FilePaths=en\DDO EULA - Turbine.rtf|en\DDO TOS.rtf 11/8/2010 3:35:47 PM
    Legal.DE.FilePaths=DE\DDO EULA - Turbine.rtf|DE\DDO TOS.rtf 11/8/2010 3:35:47 PM
    Legal.FR.FilePaths=FR\DDO EULA - Turbine.rtf|FR\DDO TOS.rtf 11/8/2010 3:35:47 PM
    Legal.English.FilePaths=en\DDO EULA - Turbine.rtf|en\DDO TOS.rtf 11/8/2010 3:35:47 PM
    Legal.en-GB.FilePaths=en-GB\DDO EULA - Turbine.rtf|en-GB\DDO TOS.rtf 11/8/2010 3:35:47 PM
    URL.DownloadFilesList=http://download.ddo.akamai.turbine.com/ddo/patch/splashscreen/DownloadFilesList.xml 11/8/2010 3:35:47 PM
    URL.ReqSoftwareInstall=http://download.lotro.akamai.turbine.com/ddo/patch/PreInstallListDDO.xml 11/8/2010 3:35:47 PM
    URL.BannerSource=http://content.turbine.com/sites/ddolauncher/ddo_launcherad.png?x=20&y=78 11/8/2010 3:35:47 PM
    URL.BannerTarget=http://content.turbine.com/sites/launcher/ddo.php 11/8/2010 3:35:47 PM
    WorldQueue.LoginQueue.URL=http://gls.ddo.com/GLS.AuthServer/LoginQueue.aspx 11/8/2010 3:35:47 PM
    WorldQueue.TakeANumber.Parameters=command=TakeANum ber&subscription={0}&ticket={1}&ticket_type=GLS&qu eue_url={2} 11/8/2010 3:35:47 PM
    WorldQueue.LeaveQueue.Parameters=command=LeaveQueu e&subscription={0}&context={1}&ticket_type=GLS&que ue_url={2} 11/8/2010 3:35:47 PM
    WorldQueue.Threshold.WaitTimeMultiplier=1.00 11/8/2010 3:35:47 PM
    WorldQueue.Threshold.Medium=300 11/8/2010 3:35:47 PM
    WorldQueue.Threshold.Long=900 11/8/2010 3:35:47 PM
    WorldQueue.PollTimer=15 11/8/2010 3:35:47 PM
    11/8/2010 3:35:47 PM
    Limiting download bandwidth to 524288 B/s 11/8/2010 3:35:47 PM
    Initialization status: "Getting alerts and news" 11/8/2010 3:35:47 PM
    11/8/2010 3:35:47 PM
    Initialization status: "Opening main form" 11/8/2010 3:35:47 PM
    Transition to phase: InitControl 11/8/2010 3:35:49 PM
    Transition to phase: UpdaterSelectControl 11/8/2010 3:35:49 PM
    Update Option: Local Forward Version is newer than Remote ForwardVersion. 11/8/2010 3:35:49 PM
    Transition to phase: PrereqInstallControl 11/8/2010 3:35:49 PM
    Microsoft .NET Framework Version 2.0 Redistributable Package (x86) was already installed. 11/8/2010 3:35:49 PM
    Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) was already installed. 11/8/2010 3:35:49 PM
    Microsoft DirectX 9.0 2009.8 Redistributable was already installed. 11/8/2010 3:35:49 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_module_splash.jpg" found. Skipping DDO Splash Screen installation. 11/8/2010 3:35:49 PM
    DDO Splash Screen was already installed. 11/8/2010 3:35:49 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 1.jpg" found. Skipping Loading Screen 1 installation. 11/8/2010 3:35:49 PM
    Loading Screen 1 was already installed. 11/8/2010 3:35:49 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 2.jpg" found. Skipping Loading Screen 2 installation. 11/8/2010 3:35:49 PM
    Loading Screen 2 was already installed. 11/8/2010 3:35:49 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 3.jpg" found. Skipping Loading Screen 3 installation. 11/8/2010 3:35:49 PM
    Loading Screen 3 was already installed. 11/8/2010 3:35:49 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 4.jpg" found. Skipping Loading Screen 4 installation. 11/8/2010 3:35:49 PM
    Loading Screen 4 was already installed. 11/8/2010 3:35:49 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 5.jpg" found. Skipping Loading Screen 5 installation. 11/8/2010 3:35:50 PM
    Loading Screen 5 was already installed. 11/8/2010 3:35:50 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 6.jpg" found. Skipping Loading Screen 6 installation. 11/8/2010 3:35:50 PM
    Loading Screen 6 was already installed. 11/8/2010 3:35:50 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 7.jpg" found. Skipping Loading Screen 7 installation. 11/8/2010 3:35:50 PM
    Loading Screen 7 was already installed. 11/8/2010 3:35:50 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 8.jpg" found. Skipping Loading Screen 8 installation. 11/8/2010 3:35:50 PM
    Loading Screen 8 was already installed. 11/8/2010 3:35:50 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 9.jpg" found. Skipping Loading Screen 9 installation. 11/8/2010 3:35:50 PM
    Loading Screen 9 was already installed. 11/8/2010 3:35:50 PM
    "C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 10.jpg" found. Skipping Loading Screen 10 installation. 11/8/2010 3:35:50 PM
    Loading Screen 10 was already installed. 11/8/2010 3:35:50 PM
    PrereqInstall Phase: Continue 11/8/2010 3:35:50 PM
    Transition to phase: PatchStatusControl 11/8/2010 3:35:50 PM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 11/8/2010 3:35:50 PM
    Connect: Waiting 11/8/2010 3:35:50 PM
    Connect: Done 11/8/2010 3:35:51 PM
    Examine Programs: Waiting 11/8/2010 3:35:51 PM
    Examine Programs: Done 11/8/2010 3:35:54 PM
    Update Programs: Done 11/8/2010 3:35:54 PM
    Examine Game Data: Waiting 11/8/2010 3:35:54 PM
    Examine Game Data: Done 11/8/2010 3:35:54 PM
    Update Game Data: Done 11/8/2010 3:35:54 PM
    Disconnect: Done 11/8/2010 3:35:54 PM
    Patching complete. Peak throughput: 0.00 KB/sec 11/8/2010 3:35:54 PM
    Total downloaded file patch: 0 bytes 11/8/2010 3:35:54 PM
    Total downloaded dat patch: 0 bytes 11/8/2010 3:35:54 PM
    Raising PatchComplete event... 11/8/2010 3:35:54 PM
    Setting current version in registry... 11/8/2010 3:35:54 PM
    Game client applied version stored: 0 11/8/2010 3:35:54 PM
    Game client forward version stored: 0 11/8/2010 3:35:54 PM
    Transition to phase: AuthenticationControl 11/8/2010 3:35:54 PM
    The last played world is Argonnessen 11/8/2010 3:35:55 PM
    Highres Dat is up to date. 11/8/2010 3:35:55 PM
    ...PatchComplete events finished 11/8/2010 3:35:55 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 11/8/2010 3:35:58 PM
    Launcher.authenticator.Status: Exception 11/8/2010 3:35:59 PM
    Launcher.authenticator.LastException: Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int' 11/8/2010 3:35:59 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 11/8/2010 3:36:14 PM
    Launcher.authenticator.Status: Exception 11/8/2010 3:36:17 PM
    Launcher.authenticator.LastException: Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int' 11/8/2010 3:36:17 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 11/8/2010 3:36:32 PM
    Launcher.authenticator.Status: Exception 11/8/2010 3:36:33 PM
    Launcher.authenticator.LastException: Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int' 11/8/2010 3:36:33 PM
    11/8/2010 3:36:33 PM
    *** Login Server Error 11/8/2010 3:36:33 PM
    11/8/2010 3:36:33 PM
    The following web error occurred while trying to access
    "https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx":

    Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int' 11/8/2010 3:36:33 PM
    11/8/2010 3:36:33 PM
    System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> The remote name could not be resolved: 'ams.production.turbine.int'
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 11/8/2010 3:36:33 PM
    11/8/2010 3:36:33 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher_01.server.config.xml" 11/8/2010 3:50:47 PM
    ---------------------------------------------------------------------
    End of log file
    "Never cast your pearls amongst snakes and swine."
    Diztruction (lvl 20 Barb) Usuqa (lvl 20 TR Cleric) Azraeil (lvl 20 TR Sorc)
    >Imperial Assasins Executioner<
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  17. 11-08-2010, 07:02 PM #17
    Qezuzu
    Qezuzu is offline
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    The problem seems to have been resolved.

    Restart your clients and enjoy the game.

    Hilarious tech support response: The problem has been resolved, and all those responsible have received severe beatings. Enjoy the game!
    Last edited by Qezuzu; 11-08-2010 at 07:05 PM.
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  18. 11-08-2010, 11:31 PM #18
    RandolphIV
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    Same problem here.... for four days.
    Many fell things dwell in the dark places of the earth...
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  19. 11-10-2010, 11:01 AM #19
    RandolphIV
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    I thought we were supposed to get SUPPORT here.... come on guys!
    Many fell things dwell in the dark places of the earth...
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  20. 11-10-2010, 11:01 AM #20
    RandolphIV
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    Quote Originally Posted by Qezuzu View Post
    The problem seems to have been resolved.

    Restart your clients and enjoy the game.

    Hilarious tech support response: The problem has been resolved, and all those responsible have received severe beatings. Enjoy the game!
    Resolved my arse.
    Many fell things dwell in the dark places of the earth...
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