I crashed loading into giant hold form the marketplace with my wizard when i tried to get back in it gets stuck at Welcome to Eberron Loading Please Wait and times out..

when i tried to log in a different toon i got in just fine but same thing when i tried to zone stuck at Loading please wait

so now i have 2 toons i cant log in and been searching forever for a fix seen multiple threads but no fix posted can anyone help me out here?