Game play stuttering, freezing

**katz** · 01-20-2011, 09:56 PM

my husband is having the "stuttering sound eventually leading to complete computer lock" issue. i've scanned it with many different programs and gotten nothing. sad to see there's no answer for this yet. or even a work-around

**Smitey** · 01-21-2011, 04:03 AM

Originally Posted by katz

stuttering sound eventually leading to complete computer lock

Hi katz,

Is it sound only or sound+graphics that stutter in sync? does the PC respond if you switch to desktop or is the PC frozen? If you leave the machine frozen does it eventually crash and reboot?

Please ask your husband to post a dxdiag from his PC:
http://forums.ddo.com/showthread.php?t=199719

Along with make and model in case the dxdiag does not capture this information.

**Irinis** · 01-21-2011, 04:44 AM

Since update 7 I've been getting stuttering graphics + audio. Connected to spawns and especially discoballs but other aoe spells + spawns do the same thing. It usually doesn't lock up or crash the client, but only clears after the spawns are dead or the aoe is gone or both. Difficult to heal raids like this.

Also freeze when huge amounts of random renown are calculated, such as at the end of part 2 TOD.

Win7 64bit, perhaps there's a problem with the 64-bit handling?

**SailorCallie** · 01-24-2011, 06:51 PM

Originally Posted by Irinis

Since update 7 I've been getting stuttering graphics + audio. Connected to spawns and especially discoballs but other aoe spells + spawns do the same thing. It usually doesn't lock up or crash the client, but only clears after the spawns are dead or the aoe is gone or both. Difficult to heal raids like this.

Also freeze when huge amounts of random renown are calculated, such as at the end of part 2 TOD.

Win7 64bit, perhaps there's a problem with the 64-bit handling?

I also have a Win7 64bit PC, and the game literally won't allow any of my characters to move forwards and backwards, except to turn around, and it frustrates me when this happens even during a quest. And, I just happen to have a DirectX11 video card installed, so what I don't understand is why a DX11 card are unable to work on DDO properly.

BTW, this happens to be my first post on the DDO forums, and I have to throw in my 2 cents about this problem that I have been expereancing(sp) lately.

**katz** · 01-24-2011, 07:45 PM

Originally Posted by Smitey

Hi katz,

Is it sound only or sound+graphics that stutter in sync? does the PC respond if you switch to desktop or is the PC frozen? If you leave the machine frozen does it eventually crash and reboot?

Please ask your husband to post a dxdiag from his PC:
http://forums.ddo.com/showthread.php?t=199719

Along with make and model in case the dxdiag does not capture this information.

i stole his computer for the evening.

Code:

------------------
System Information
------------------
Time of this report: 1/24/2011, 19:35:38
       Machine name: UNGOOD-PC
   Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
           Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
       System Model: Satellite L355
               BIOS: InsydeH2O Version 1.90
          Processor: Intel(R) Celeron(R) CPU          900  @ 2.20GHz, ~2.2GHz
             Memory: 3072MB RAM
Available OS Memory: 2940MB RAM
          Page File: 1256MB used, 4621MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
       Manufacturer: Intel Corporation
          Chip type: Mobile Intel(R) 4 Series Express Chipset Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_FF671179&REV_07
     Display Memory: 1342 MB
   Dedicated Memory: 128 MB
      Shared Memory: 1214 MB
       Current Mode: 1440 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: SEC3847
        Native Mode: 1440 x 900(p) (60.002Hz)
        Output Type: Internal
        Driver Name: igdumd32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.1749 (English)
     Driver Version: 8.15.10.1749
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/13/2009 20:15:31, 3805184 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B78E66-6902-11CF-1C74-6DDFA7C2C535}
          Vendor ID: 0x8086
          Device ID: 0x2A42
          SubSys ID: 0xFF671179
        Revision ID: 0x0007
 Driver Strong Name: igdlh.inf:Intel.Mfg.NTx86...1:iCNT0:8.15.10.1749:pci\ven_8086&dev_2a42
     Rank Of Driver: 00EC2001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C 
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_1179FF66&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5599 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/9/2008 20:00:04, 2095512 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Wacom Virtual Hid Driver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
        FF Driver: n/a

      Device Name: Wacom Virtual Hid Driver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
        FF Driver: n/a

      Device Name: Wacom Virtual Hid Driver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2937
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 7/13/2009 18:52:09, 258560 bytes
| Driver: usbd.sys, 7/13/2009 18:51:05, 5888 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
| 
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1913
| Upper Filters: SynTP
| Service: i8042prt
| 
+ Wacom Mouse
| Matching Device ID: hid\wacomvirtualhid&col03
| Upper Filters: wacommousefilter
| Service: mouhid
| Driver: wacommousefilter.sys, 2/16/2007 14:12:36, 11312 bytes
| Driver: mouhid.sys, 7/13/2009 18:45:08, 26112 bytes
| Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/13/2009 20:19:10, 51776 bytes
| Driver: sermouse.sys, 7/13/2009 18:45:08, 19968 bytes
| Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 146.3 GB
Total Space: 229.6 GB
File System: NTFS
      Model: TOSHIBA MK2555GSX

      Drive: D:
      Model: TSSTcorp CDDVDW TS-L633A
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 18:11:26, 108544 bytes

--------------
System Devices
--------------
     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_FF661179&REV_03\3&33FD14CA&0&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 18:50:56, 108544 bytes

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_FF661179&REV_03\3&33FD14CA&0&E8
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:10, 24064 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

     Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_FF661179&REV_03\3&33FD14CA&0&D7
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:14, 41472 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

     Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_FF661179&REV_03\3&33FD14CA&0&FB
   Driver: n/a

     Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_FF661179&REV_03\3&33FD14CA&0&EF
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:14, 41472 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

     Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_FF661179&REV_03\3&33FD14CA&0&FA
   Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 8.00.0000.1039 (English), 4/15/2008 19:53:44, 312344 bytes

     Name: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_FF671179&REV_07\3&33FD14CA&0&11
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_FF661179&REV_03\3&33FD14CA&0&EB
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:10, 24064 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

     Name: Intel(R) ICH9M LPC Interface Controller - 2919
Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_FF661179&REV_03\3&33FD14CA&0&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:43, 13888 bytes

     Name: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_FF671179&REV_07\3&33FD14CA&0&10
   Driver: C:\Windows\system32\DRIVERS\igdkmd32.sys, 8.15.0010.1749 (English), 6/10/2009 16:19:30, 4756480 bytes
   Driver: C:\Windows\system32\igdumd32.dll, 8.15.0010.1749 (English), 7/13/2009 20:15:31, 3805184 bytes
   Driver: C:\Windows\system32\igkrng500.bin, 6/10/2009 16:19:31, 982196 bytes
   Driver: C:\Windows\system32\igcompkrng500.bin, 6/10/2009 16:19:30, 417344 bytes
   Driver: C:\Windows\system32\igfcg500.bin, 6/10/2009 16:19:31, 139824 bytes
   Driver: C:\Windows\system32\igfcg500m.bin, 6/10/2009 16:19:31, 97448 bytes
   Driver: C:\Windows\system32\iglhxs32.vp, 6/10/2009 16:19:31, 39292 bytes
   Driver: C:\Windows\system32\iglhxo32.vp, 6/10/2009 16:19:31, 59105 bytes
   Driver: C:\Windows\system32\iglhxc32.vp, 6/10/2009 16:19:31, 58952 bytes
   Driver: C:\Windows\system32\iglhxg32.vp, 6/10/2009 16:19:31, 60072 bytes
   Driver: C:\Windows\system32\iglhxa32.vp, 6/10/2009 16:19:31, 1073 bytes
   Driver: C:\Windows\system32\iglhxa32.cpa, 6/10/2009 16:19:31, 2584543 bytes
   Driver: C:\Windows\system32\igd10umd32.dll, 8.15.0010.1749 (English), 7/13/2009 20:15:29, 2531328 bytes

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_FF661179&REV_03\3&33FD14CA&0&D1
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:10, 24064 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

     Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_FF661179&REV_93\3&33FD14CA&0&F0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 153680 bytes

     Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_FF661179&REV_07\3&33FD14CA&0&00
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_FF661179&REV_03\3&33FD14CA&0&D0
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:10, 24064 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

     Name: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_FF661179&REV_02\4&29F2F8B9&0&00E0
   Driver: C:\Windows\system32\DRIVERS\Rtlh86.sys, 6.205.0403.2008 (English), 4/15/2008 12:05:08, 118784 bytes

     Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_FF661179&REV_03\3&33FD14CA&0&E4
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 153680 bytes

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_FF661179&REV_03\3&33FD14CA&0&EA
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:10, 24064 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

     Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_FF661179&REV_03\3&33FD14CA&0&E0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 153680 bytes

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_FF661179&REV_03\3&33FD14CA&0&E9
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:10, 24064 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:15, 284160 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:09, 258560 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
Ulead DV Writer,0x00200000,1,0,ulDvRite.ax,1.00.0000.0003
Ulead Ogg Parser,0x00600000,1,1,ulOggParserFilter.ax,1.00.0000.0002
InterVideo Stream Buffer Filter,0x00200000,1,2,SmBuffer.ax,3.00.0085.0000
InterVideo Audio Encoder,0x00200000,1,1,iviaenc.ax,3.01.0006.0000
InterVideo Demux,0x00200000,1,2,IVIdemxx.ax,3.01.0006.0000
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
Ulead Push Source Filter,0x00200000,0,1,ulpushSource.ax,1.00.0000.0000
Ulead Sub-Picture Push Source Filter,0x00200000,0,1,ulSubpicPushSource.ax,1.00.0000.0003
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Audio Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
InterVideo Time Shift,0x00200000,1,2,ivits.ax,3.01.0006.0000
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
DV V/A Source Filter,0x00400000,0,1,dvsf.ax,7.00.0000.0000
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
MPEG2 TS Source,0x00200000,0,1,MpgTsRdr.ax,
Intervideo 3gFileSource,0x00200000,0,2,Source3g.ax,9.00.0000.0000
TOSHIBA MPEG-2 Video Decoder (DVD),0x00200000,2,3,TosMP2DVD.ax,4.00.0000.0002
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16648
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
Intervideo AMR Decoder,0x00200000,1,1,AmrDec.ax,8.01.0000.0000
Ulead DVD Navigator,0x00000000,0,0,UleadDVDNavigator.ax,1.00.0002.0001
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
InterVideo Video Encoder,0x00200000,2,1,IVIVENC.ax,3.01.0006.0000
InterVideo Multiplexer,0x00200000,1,1,ivimux.ax,3.01.0006.0000
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Ulead Video Deinterlace Filter,0x00200000,1,1,deinterlace.ax,1.00.0002.0003
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
DV V/A ACM Source Filter,0x00400000,0,1,dvsf.ax,7.00.0000.0000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16648
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
DV Video Source Filter,0x00400000,0,1,dvsf.ax,7.00.0000.0000
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
TOSHIBA Audio Rate Converter,0x00200000,1,1,TosARC.ax,2.00.0001.0004
InterVideo VBI Decoder,0x00200000,1,1,IvVBIDec.ax,1.00.0000.0000
Disk Record Queue,0x00200000,1,1,wmedque.dll,9.00.0000.2980
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
InterVideo MPEG4 Video Decoder,0x00800000,1,1,MP4VDEC.ax,0.08.0008.0000
InterVideo Down Scale Filter,0x00200000,1,1,IVIDownS.ax,3.01.0006.0000
Color Converter,0x00200000,1,1,declrds.ax,9.00.0000.2980
TOSHIBA DVD Navigator,0x00200000,0,3,tdvdnavi.ax,1.00.0000.0071
Ulead DV Scene Detect,0x00200000,1,1,ulDvScDt.ax,1.00.0000.0006
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
TOSHIBA Progress Monitor,0x00200000,1,1,TProgMon.ax,1.00.0001.0209
TOSHIBA WAV Converter,0x00200000,0,0,TWavConv.ax,1.00.0000.0315
InterVideo Pre-scaling Filter,0x00200000,1,1,IVIScale.ax,3.00.0088.0004
Ulead DVD Video decoder 2,0x00400000,2,2,ulDVDVideo.ax,2.00.0000.0034
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
TOSHIBA DVD VR Navigator,0x00200000,0,3,tvrnavi.ax,1.00.0000.0001
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
Intervideo AAC Encoder,0x00200000,0,0,AACEnc.ax,1.00.0000.0001
Dib Output,0x00200000,0,1,DibOutput.ax,8.00.0000.0000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
Dib Receive,0x00200000,1,0,DibReceive.AX,8.00.0000.0000
InterVideo PSIP/SI Filter,0x00200000,0,0,PsiDecod.ax,1.05.0000.0001
InterVideo DVB Subpicture Filter,0x00200000,1,1,DvbSpic.ax,1.00.0000.0001
InterVideo DVB DSM-CC Filter,0x00200000,1,0,DvbDsmcc.ax,1.00.0000.0001
InterVideo Transport to Program Stream,0x00200000,1,1,TrToProg.ax,1.00.0001.0000
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
Ulead OggVorbis Encoder,0x00400000,1,1,ulOggVorbisEncoderFilter.ax,1.00.0000.0001
Ulead MPEG Transcoder,0x00200000,1,1,ulMPGTrans.ax,1.00.0000.0033
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
ULead Infinite Pin Tee,0x00200000,1,1,uinftee.ax,1.00.0000.0002
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
Ulead MPEG-4 Splitter,0x00600000,1,3,ulspmp4.ax,1.00.0004.0000
Ulead MPEG-4 Audio Decoder,0x00400000,1,1,uladmp4.ax,2.00.0001.0004
Ulead MPEG-4 Video Decoder,0x00400000,1,1,ulvdmp4.ax,2.00.0001.0005
InterVideo MPEG4 Video Encoder,0x00200000,1,1,MP4VENC.ax,0.08.0008.0000
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
Ulead DVD Audio decoder 2,0x00200001,1,1,ulDVDAudio.ax,2.00.0000.0045
InterVideo Stream Writer,0x00200000,1,0,StmRite.ax,1.00.0002.0000
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16648
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
Screen Capture filter,0x00200000,0,1,wmesrcwp.dll,9.00.0000.2980
TOSHIBA DualMono,0x00200000,1,1,TosDualMono.ax,2.00.0002.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
InterVideo AAC (XForm) Decoder,0x00700000,1,1,iviAACDec.ax,1.00.0000.0000
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
Ulead MPEG Splitter,0x00400002,1,2,Ulspmpeg.ax,1.00.0000.0105
Ulead MPEG Audio Decoder,0x00400000,1,1,ulDVDAudio.ax,2.00.0000.0045
Ulead MPEG Video Decoder,0x00200000,1,1,Uldsmpeg.ax,1.00.0000.0085
Ulead MPEG Encoder,0x00200000,2,1,Ulesmpeg.ax,1.00.0002.0049
Ulead MPEG Muxer,0x00200000,5,1,Ulmxmpeg.ax,1.00.0001.0170
ULead File Writer,0x00200000,1,0,ULDump.ax,1.00.0000.0002
ULead File Source (Async.),0x00400000,0,1,Ulasync.ax,1.00.0000.0013
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.16385
InterVideo File Writer,0x00200000,1,0,IVIwrite.ax,3.01.0006.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
Intervideo 3gFileWrite,0x00200000,2,0,Write3g.ax,9.00.0000.0000
InterVideo Still Capture,0x00200000,1,1,IVIscapt.ax,3.01.0006.0000
Video Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980
TOSHIBA Audio Decoder DVD,0x00200000,1,1,TosAudDecL.ax,2.00.0001.0006
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.16385
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Ulead DVB Parser,0x00200000,1,0,ulDVBParser.ax,2.00.0000.0017
Ulead Audio Dual Channel Filter,0x00200000,1,1,UAudioDCFilter.ax,1.00.0000.0002
Ulead OggVorbis Decoder,0x00400000,1,1,ulOggVorbisDecoderFilter.ax,1.00.0000.0001
InterVideo DV Pre-Process,0x00200000,1,1,dvProcs.ax,1.02.0003.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490
Intervideo AMR Encoder,0x00200000,1,1,AmrEnc.ax,8.01.0000.0000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
InterVideo MPEG4 Video Encoder,0x00200000,1,1,MP4VENC.ax,0.08.0008.0000
InterVideo Video Encoder,0x00200000,2,1,IVIVENC.ax,3.01.0006.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7600.16385
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
InterVideo Audio Encoder,0x00200000,1,1,iviaenc.ax,3.01.0006.0000
Intervideo AAC Encoder,0x00600000,0,0,AACEnc.ax,1.00.0000.0001
Intervideo AMR Encoder,0x00600000,1,1,AmrEnc.ax,8.01.0000.0000
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
DV Audio -- NTSC,0x00200000,1,1,quartz.dll,6.06.7600.16490
DV Audio -- PAL,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16648
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16648
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16648

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00000000,0,0,,

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16648

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16490
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

i don't notice any visual lag when i hear the stuttering, and when it does lock, everything is locked. pointer won't move, the sound is stuck (like the rapid repeating sound a stuck CD makes) etc. we've never been patient enough to wait and see if it restarts itself...we always just restart it manually via the reset button

problem first cropped up with update 7. hubby is one of the people who had to revert to dx9 in the settings to see more than a blank black screen

**Smitey** · 01-25-2011, 05:09 AM

Thank you for providing that info katz,

Please update the sound drivers using this file:
http://218.210.127.131/downloads/dow...n Audio Codecs

And display drivers using this package:
http://downloadcenter.intel.com/Deta...amily&lang=eng

I would also ensure EAX is disabled in DDO audio settings.

I would need the full model number (L355-Sxxx) in order to check for any fixes specific to your husband's laptop but try the above steps first.

**Darconeious** · 01-25-2011, 12:52 PM

Yes to the all above, exception 1- when it happens to me and it freezes the task manager is worthless and I half to just turn it off at the button !! And that can't be good either!! And trubin maybe good for many things but a 24 hr + turn around on issues I'm having now is just in no way any good!! However I will say this for some strange reason my gaming at this point is tolerable , but with said issues are still there, I have noticed that when playing at 2 -4 am. Mountane time game play is extremely smooth! Hum ! Try playing when there is not so many on line playing and see if your play is better . I have done all these things reported to fix this problem , it's my guess that the servers are so full that it make game play miserable for most at the time. Its also hard to believe that from the beginning I had no problems with game play up until around November 2010 when issues produced ther ugly face and now as of 2weeks ago game play has for the most part be some what better. I play with a high end machine and a better than avg video card , it may not be the very best , but I certainatly is better than avg and I also run a 20 Meg
Connection that's dedicated to my machine which is also dedicated to ddo play with nothing else running while in game play.
And I feel everyone here , I couldn't even play my high end toon cause of all the issues and deaths caused by hitches and freezes. So I rolled up another toon and now his lv is getting up there where if this continues I don't knowwhat I will do, like everyone here I have alot of time and money invested into this game and to just drop it would be a tragedy . I only hope turbin will really take an interest in these problems and help us determine what's wrong and help us customers fix the problem. I am no computer engineer or wizard so I'm truly relying on turbine.
Thanks for listening/reading

**Mirthgar** · 01-25-2011, 02:42 PM

Originally Posted by SailorCallie

I also have a Win7 64bit PC, and the game literally won't allow any of my characters to move forwards and backwards, except to turn around, and it frustrates me when this happens even during a quest. And, I just happen to have a DirectX11 video card installed, so what I don't understand is why a DX11 card are unable to work on DDO properly.

BTW, this happens to be my first post on the DDO forums, and I have to throw in my 2 cents about this problem that I have been expereancing(sp) lately.

Inabilty to move or "rubber banding" are not usually graphics related, I would recommend you try the steps here and the connection related ones here but also open a tech support request if you haven't yet.

Originally Posted by katz

i stole his computer for the evening.

Code:

Processor: Intel(R) Celeron(R) CPU          900  @ 2.20GHz, ~2.2GHz          
 
Card name: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
       Manufacturer: Intel Corporation
          Chip type: Mobile Intel(R) 4 Series Express Chipset Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_FF671179&REV_07
     Display Memory: 1342 MB
   Dedicated Memory: 128 MB
      Shared Memory: 1214 MB
Driver Date/Size: 7/13/2009 20:15:31, 3805184 bytes           
 
Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_1179FF66&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5599 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/9/2008

i don't notice any visual lag when i hear the stuttering, and when it does lock, everything is locked. pointer won't move, the sound is stuck (like the rapid repeating sound a stuck CD makes) etc. we've never been patient enough to wait and see if it restarts itself...we always just restart it manually via the reset button

problem first cropped up with update 7. hubby is one of the people who had to revert to dx9 in the settings to see more than a blank black screen

I would agree with Smitey on the sound driver update, those are much older than Windows 7 (full release in Oct 2009) and could definitely use an update. But I would also point out that the systems graphics card and CPU are also very limiting factors in the games performance on this system (Mobile Celerons aren't quite as feature packed as their equivelant speed desktop models, and the graphics card only has 128MB of dedicated "hardwired" memory and does not support alot of the features the game uses at a "hardware" level).

The game gets updated often and alot of times it can outpace drivers and older systems ability to support its features at the higher settings, all told I would recommend lowering settings where you can in Graphics and ADV Graphics and seeing if you can find a middle-ground between performance/quality and stability/functionality.

**SailorCallie** · 01-28-2011, 07:23 PM

Originally Posted by Mirthgar

Inabilty to move or "rubber banding" are not usually graphics related, I would recommend you try the steps here and the connection related ones here but also open a tech support request if you haven't yet.

Well, you may want to check on my DxDiag that is up-to-date as of this typing:

Code:

------------------
System Information
------------------
Time of this report: 1/28/2011, 17:10:33
       Machine name: ADMIN-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
           Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
       System Model: BK232AA-ABA MS227
               BIOS: BIOS Version AMD RS780MN+SB700 V5.13 
          Processor: AMD Athlon(tm) X2 Dual Core Processor 3250e (2 CPUs), ~1.5GHz
             Memory: 4096MB RAM
Available OS Memory: 3838MB RAM
          Page File: 4011MB used, 3663MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 64bit Unicode
  DxDiag Previously: Crashed in DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: ATI Radeon HD 3200 Graphics 
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x9612)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_9612&SUBSYS_2A97103C&REV_00
     Display Memory: 1916 MB
   Dedicated Memory: 253 MB
      Shared Memory: 1663 MB
       Current Mode: 1366 x 768 (32 bit) (63Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: HWP4105
        Native Mode: 1366 x 768(p) (63.191Hz)
        Output Type: Internal
        Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0678 (English)
     Driver Version: 8.634.0.0
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/29/2009 12:43:12, 4059648 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-D552-11CF-2A71-9D0AA1C2C535}
          Vendor ID: 0x1002
          Device ID: 0x9612
          SubSys ID: 0x2A97103C
        Revision ID: 0x0000
 Driver Strong Name: oem4.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS780M:8.634.0.0:pci\ven_1002&dev_9612&subsys_2a97103c
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_103C2A97&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5932 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 9/4/2009 12:55:20, 1995424 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5932 (English)
      Driver Attributes: Final Retail
          Date and Size: 9/4/2009 12:55:20, 1995424 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Logitech Dual Action
         Attached: 1
    Controller ID: 0x1
Vendor/Product ID: 0x046D, 0xC216
        FF Driver: n/a

      Device Name: Logitech(R) Precision(TM) Gamepad
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC21A
        FF Driver: n/a

      Device Name: HP USB Multimedia Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F2, 0x0841
        FF Driver: n/a

      Device Name: HP USB Multimedia Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F2, 0x0841
        FF Driver: n/a

      Device Name: HP USB Multimedia Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F2, 0x0841
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 7/13/2009 17:07:09, 343040 bytes
| Driver: usbd.sys, 7/13/2009 17:06:23, 7936 bytes
| 
+-+ USB Input Device
| | Vendor/Product ID: 0x046D, 0xC05A
| | Location: Port_#0003.Hub_#0001
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| | Driver: hidusb.sys, 7/13/2009 17:06:22, 30208 bytes
| | Driver: hidclass.sys, 7/13/2009 17:06:21, 76288 bytes
| | Driver: hidparse.sys, 7/13/2009 17:06:17, 32896 bytes
| | 
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x046D, 0xC05A
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
| | | Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x04F2, 0x0841
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 7/13/2009 17:00:20, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 16:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/13/2009 18:45:55, 62544 bytes
| Driver: sermouse.sys, 7/13/2009 17:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 47.2 GB
Total Space: 294.5 GB
File System: NTFS
      Model: WDC WD32 00AAJS-65M0A0 SATA Disk Device

      Drive: D:
 Free Space: 126.4 GB
Total Space: 305.2 GB
File System: NTFS
      Model: Hitachi HTS543232L9A300 USB Device

      Drive: F:
      Model: SONY DVD RW DRU-830A USB Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 16:19:54, 147456 bytes

      Drive: E:
      Model: hp DVD A  DS8A4LH SATA CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 16:19:54, 147456 bytes

--------------
System Devices
--------------
     Name: PCI Express standard Root Port
Device ID: PCI\VEN_1022&DEV_9607&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&38
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

     Name: ATI Radeon HD 3200 Graphics 
Device ID: PCI\VEN_1002&DEV_9612&SUBSYS_2A97103C&REV_00\4&1AACB2BE&0&2808
   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.0921 (English), 7/29/2009 23:11:22, 6038016 bytes
   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 7/29/2009 12:06:40, 53248 bytes
   Driver: C:\Windows\system32\atiumd64.dll, 8.14.0010.0678 (English), 7/29/2009 12:43:12, 4059648 bytes
   Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0228 (English), 7/29/2009 12:38:08, 2622976 bytes
   Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0022 (English), 7/29/2009 13:02:30, 120320 bytes
   Driver: C:\Windows\system32\atiicdxx.dat, 6/18/2009 05:29:04, 197654 bytes
   Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 7/29/2009 12:21:10, 52224 bytes
   Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 7/29/2009 12:21:10, 52224 bytes
   Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1050 (English), 7/29/2009 12:20:40, 251904 bytes
   Driver: C:\Windows\system32\atiumd6a.cap, 7/29/2009 12:35:54, 219120 bytes
   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 7/29/2009 13:01:44, 12288 bytes
   Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1033 (English), 7/29/2009 13:03:40, 203264 bytes
   Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1033 (English), 7/29/2009 13:04:12, 420352 bytes
   Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2556 (English), 7/29/2009 13:02:12, 421376 bytes
   Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 7/29/2009 13:01:40, 59392 bytes
   Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3497.39731 (English), 7/29/2009 13:04:22, 442368 bytes
   Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.8794 (English), 7/29/2009 13:00:20, 15072768 bytes
   Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.0344 (English), 7/29/2009 12:16:22, 4289536 bytes
   Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.0344 (English), 7/29/2009 12:16:46, 48640 bytes
   Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.0344 (English), 7/29/2009 12:16:34, 41984 bytes
   Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 07:35:28, 118784 bytes
   Driver: C:\Windows\system32\atidxx64.dll, 8.15.0010.0212 (English), 7/29/2009 12:53:36, 2921984 bytes
   Driver: C:\Windows\SysWOW64\atiumdag.dll, 8.14.0010.0678 (English), 7/29/2009 12:47:50, 3105280 bytes
   Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0228 (English), 7/29/2009 12:32:52, 2868736 bytes
   Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 7/29/2009 12:21:04, 51712 bytes
   Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 7/29/2009 12:21:04, 51712 bytes
   Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1050 (English), 7/29/2009 12:20:34, 184320 bytes
   Driver: C:\Windows\SysWOW64\atiumdva.cap, 7/29/2009 12:32:30, 219120 bytes
   Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2556 (English), 7/29/2009 13:02:04, 356352 bytes
   Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 7/29/2009 13:01:34, 43520 bytes
   Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.8794 (English), 7/29/2009 12:38:50, 11660800 bytes
   Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.15.0010.0212 (English), 7/29/2009 12:58:50, 2469888 bytes
   Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.0344 (English), 7/29/2009 12:15:30, 3264512 bytes
   Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.0344 (English), 7/29/2009 12:16:44, 53248 bytes
   Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.0344 (English), 7/29/2009 12:16:32, 53248 bytes
   Driver: C:\Windows\atiogl.xml, 7/13/2009 18:26:04, 18335 bytes

     Name: AMD SATA Controller
Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&88
   Driver: C:\Windows\system32\DRIVERS\amdsata.sys, 1.02.0100.0177 (English), 2/5/2010 13:34:04, 70712 bytes
   Driver: C:\Windows\system32\DRIVERS\amdxata.sys, 1.02.0100.0177 (English), 2/5/2010 13:34:06, 28728 bytes

     Name: PCI Express standard Root Port
Device ID: PCI\VEN_1022&DEV_9606&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&30
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&A3
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 18:48:27, 15424 bytes

     Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_2A97103C&REV_3A\3&2411E6FE&1&A0
   Driver: n/a

     Name: JMB38X SD Host Controller
Device ID: PCI\VEN_197B&DEV_2381&SUBSYS_2A97103C&REV_00\4&3B3D6CE6&0&0248
   Driver: C:\Windows\system32\DRIVERS\jmcr.sys, 1.00.0030.0004 (English), 6/15/2009 07:07:56, 139616 bytes
   Driver: C:\Windows\system32\jmcricon.dll, 1.00.0000.0001 (Chinese (Traditional)), 5/14/2008 12:53:38, 110080 bytes

     Name: PCI Express standard Root Port
Device ID: PCI\VEN_1022&DEV_9604&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&20
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&99
   Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:30, 25600 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

     Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&2411E6FE&1&A4
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&00
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&91
   Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:30, 25600 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&A2
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:13, 122368 bytes

     Name: JMB38X xD Host Controller
Device ID: PCI\VEN_197B&DEV_2384&SUBSYS_2A97103C&REV_00\4&3B3D6CE6&0&0448
   Driver: C:\Windows\system32\DRIVERS\jmcr.sys, 1.00.0030.0004 (English), 6/15/2009 07:07:56, 139616 bytes
   Driver: C:\Windows\system32\jmcricon.dll, 1.00.0000.0001 (Chinese (Traditional)), 5/14/2008 12:53:38, 110080 bytes

     Name: Atheros AR5007EG Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_001C&SUBSYS_2A97103C&REV_01\4&18BC40B5&0&0020
   Driver: n/a

     Name: AMD Miscellaneous Configuration
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&1&C3
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&98
   Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:30, 25600 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

     Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_2A97103C&REV_02\010000000000000000
   Driver: n/a

     Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&1&C2
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&90
   Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:30, 25600 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

     Name: JMB38X MS Host Controller
Device ID: PCI\VEN_197B&DEV_2383&SUBSYS_2A97103C&REV_00\4&3B3D6CE6&0&0348
   Driver: C:\Windows\system32\DRIVERS\jmcr.sys, 1.00.0030.0004 (English), 6/15/2009 07:07:56, 139616 bytes
   Driver: C:\Windows\system32\jmcricon.dll, 1.00.0000.0001 (Chinese (Traditional)), 5/14/2008 12:53:38, 110080 bytes

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_103C&DEV_9602&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&08
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

     Name: AMD Address Map Configuration
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&2411E6FE&1&C1
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&9A
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:30, 51200 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

     Name: PCI Express standard Root Port
Device ID: PCI\VEN_1022&DEV_9608&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&48
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

     Name: AMD HyperTransport(tm) Configuration
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&1&C0
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2A97103C&REV_00\3&2411E6FE&1&92
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:30, 51200 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

     Name: JMB38X SD/MMC Host Controller
Device ID: PCI\VEN_197B&DEV_2382&SUBSYS_2A97103C&REV_00\4&3B3D6CE6&0&0048
   Driver: C:\Windows\system32\DRIVERS\jmcr.sys, 1.00.0030.0004 (English), 6/15/2009 07:07:56, 139616 bytes
   Driver: C:\Windows\system32\jmcricon.dll, 1.00.0000.0001 (Chinese (Traditional)), 5/14/2008 12:53:38, 110080 bytes

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

**Smitey** · 01-29-2011, 02:11 AM

Thank you for providing the dxdiag SailorCallie,

I would update your display drivers:
http://www2.ati.com/drivers/11-1_vista64_win7_64_dd.exe

And audio drivers:
http://majorgeeks.com/Realtek_High_D...P03_d4902.html

I note that your dxdiag stated:
"DxDiag Previously: Crashed in DirectShow"

So I would recommend re-installing directx using the latest version:
http://www.microsoft.com/downloads/e...displaylang=en

Your Main hard disk is down to 16% free space:

Drive: C:
Free Space: 47.2 GB
Total Space: 294.5 GB

So I'd recommend relocating files/uninstalling unnecessary programs and running the defragmentation tool

However - could you clear up wether you are playing wirelessly or is your PC hooked up to the network via a cable?

Options>UI settings>'show Network status display' will give you the real-time ping and loss stats in a tooltip that appears when you hover over the icon - could you advise what numbers you are getting when the rubber banding occurs please.

Thread: Game play stuttering, freezing

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