After downloading the latest rev. i logged into the server to find my only character in 'Orien' GONE. It still exists in the guild but I have no access to it. Anyone else having this problem? Suggestions? I've gotten no response from the support teams......
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Thread: Lost character w/ revision 7
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10-22-2010, 09:10 AM #1Community Member
- Join Date
- Nov 2009
- Posts
- 1
Lost character w/ revision 7
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10-22-2010, 12:50 PM #2Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
The most common reasons for "lost" characters can be found in this sticky.
If you're not able to figure it out from there, you'll want to contact Account Management. Be sure to include the character name and server when you contact them. Their turn around is within 3 business days at this time.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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