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  1. #1
    Community Member spifflove's Avatar
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    Default Asking help from computer gods

    My computer stops running during games. I purchased this computer to replace my older computer that lags too much. I was forced to use my old computer and lost my level 7 permadeath character in the new raid due to constant lag.

    Is there any one who can help me find the problem why my new computer stops working about 10 to 20 minutes into computer games? I cannot buy a new one because of family constraints.

    I have a windows XP
    Home edition
    version 2002
    service pack 2
    AMD phenom(tm) 9500 quad core
    processor
    2.20 ghz 3.25 gb ram

    Symptoms: Plays ok for around a half hour then freezes. Requires manual turning of of off switch to restart.

    I can't invest money but have time and patience. Can anyone help?

  2. #2
    Community Member Drona's Avatar
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    Default Same problem

    hi

    I had same problem this afternoon, now cant even enter into the game. have posted it here also.

    Guess we have to be patient!

  3. #3
    Community Member kitsune_ko's Avatar
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    I have bee ntold that DDO client has a memory leak, or at least used to. If this was ever addressed or not I have no idea, but I can certainly say from experience that after changing chars 3-4 times, I always had to restart the DDO client due to constant screen freezing.

    Are you flipping between chars frequently? This may be part of the problem.

    if it is a newer PC, you probably have all the Windows "protection" bells and whistles still turned on. While having the firewall running is always a good thing, you probably want to disable automatic updates, defragmenter (system scheduler) and virus scanner as if left to default settings, they run constantly and this is taking from your CPU cycles and your bandwith.

    Turn off Windows Live if you have it, I have never seen such a useless system resourse hog, short of the actual Windows operating system itself. Just remember to manually run both the windows updater and antivirus occasionally still after disabling.

    good luck.


    Kit

  4. #4
    Community Member perylousdemon's Avatar
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    If the game freezes so badly that it requires you to manually restart your computer, it could be your graphics card overheating. My aunt's computer does that when hers overheats. What sort of card do you have? You didn't mention that in your initial post. I'd recommend downloading this program (http://www.cpuid.com/softwares/hwmonitor.html) to monitor the temperature of your card/CPU.

  5. #5
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    If you can, please define 'stops running'

    As in, the screen freezes?
    Things slow down, and the application closes, dumping you to your desktop?
    The whole thing just abruptly turns off?
    Any telltale signed before it rolls **** up? Like streaking, or tearing graphics, or odd squares on the screen?
    Does it seize in a repeating sound?
    Any blue screens showing with error codes on them?

    There are just a ton of different possible things that could cause problems,
    which means just as many solutions.

    All too many times the 2 main gaming problems seem to be: Heat and Power
    Make sure everything inside is clean and there is clear area around the machine to breathe (all fans working, etc)

    Might look at the power supply and see what rating it is, and compare to the white papers on your processor, board, and videocard to make sure you are just not pushing enough power.
    Video cards be a hungry breed for sure, especially under gaming load.

    Hopefully an easy solution can be found!

  6. #6
    Community Member Irinis's Avatar
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    My old computer has graphics card problems only with DDO and not with other games. After a few minutes, GPU recovery comes on, and the recovery gives me enough time to log out and manually shut down before the screen goes black and it's unrecoverable save for a hard reset. That's on WinXP, but I've noticed on my Win7 system that I can play other games at higher graphics settings than DDO for near equal framerate. Both videocards are ATI.
    Please split the class forums into REAL subcategories this is a jumbled mess.

  7. #7
    Community Member spifflove's Avatar
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    Default

    Quote Originally Posted by perylousdemon View Post
    If the game freezes so badly that it requires you to manually restart your computer, it could be your graphics card overheating. My aunt's computer does that when hers overheats. What sort of card do you have? You didn't mention that in your initial post. I'd recommend downloading this program (http://www.cpuid.com/softwares/hwmonitor.html) to monitor the temperature of your card/CPU.
    Its a Msi nx8500gt Nvidia geoforce 8500gt

  8. #8
    Community Member spifflove's Avatar
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    Default

    Screen freezes. Sometimes the mouse still moves for a short time. Cntrl alt delete does not work alt f4 no response. Waiting does not work. There are 3 fans, I tried using air to dust off the video card, not much room to work but it still malfunctioned. I selected video game mode over default under video card hardware but still freezes. All games freeze eventually some like total war freeze immediately.
    [QUUOTE=MateCarefor;3353676]If you can, please define 'stops running'

    As in, the screen freezes?
    Things slow down, and the application closes, dumping you to your desktop?
    The whole thing just abruptly turns off?
    Any telltale signed before it rolls **** up? Like streaking, or tearing graphics, or odd squares on the screen?
    Does it seize in a repeating sound?
    Any blue screens showing with error codes on them?

    There are just a ton of different possible things that could cause problems,
    which means just as many solutions.

    All too many times the 2 main gaming problems seem to be: Heat and Power
    Make sure everything inside is clean and there is clear area around the machine to breathe (all fans working, etc)

    Might look at the power supply and see what rating it is, and compare to the white papers on your processor, board, and videocard to make sure you are just not pushing enough power.
    Video cards be a hungry breed for sure, especially under gaming load.

    Hopefully an easy solution can be found![/QUOTE]

  9. #9
    Community Member spifflove's Avatar
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    Default

    Mainboard Model M3A (0x000000C1 - 0x00000504)

    LPCIO
    -------------------------------------------------------------------------

    LPCIO Vendor ITE
    LPCIO Model IT8716
    LPCIO Vendor ID 0x90
    LPCIO Chip ID 0x8716
    LPCIO Revision ID 0x1
    Config Mode I/O address 0x2E
    Config Mode LDN 0x4
    Config Mode registers
    00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
    00 00 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00
    10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    20 87 16 01 10 00 C1 EF 00 42 80 81 00 1D 00 00 00
    30 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    60 0E 80 0E 00 00 00 00 00 00 00 00 00 00 00 00 00
    70 00 02 00 00 04 04 00 00 00 00 00 00 00 00 00 00
    Register space LPC, base address = 0x0E80


    Hardware Monitors
    -------------------------------------------------------------------------

    Hardware monitor ITE IT87
    Voltage 0 1.26 Volts [0x4F] (CPU VCORE)
    Voltage 1 3.36 Volts [0xD2] (VIN1)
    Voltage 3 4.95 Volts [0xB8] (+5V)
    Voltage 4 11.84 Volts [0xB9] (+12V)
    Voltage 8 3.31 Volts [0xCF] (VBAT)
    Temperature 0 55°C (130°F) [0x37] (TMPIN0)
    Temperature 1 36°C (96°F) [0x24] (TMPIN1)
    Temperature 2 25°C (76°F) [0x19] (TMPIN2)
    Fan 0 4561 RPM [0x94] (FANIN0)
    Fan PWM 0 99 pc [0x7F] (FANPWM0)
    Fan PWM 1 99 pc [0x7F] (FANPWM1)
    Fan PWM 2 99 pc [0x7F] (FANPWM2)
    Register space LPC, base address = 0x0E80

    00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
    00 19 00 FF 07 00 00 00 00 00 80 00 09 07 94 FF FF
    10 FF FF FF 70 D7 7F 7F 7F 00 FF FF FF FF FF FF FF
    20 4F D2 00 B8 B9 00 00 FF CF 37 24 19 C5 C0 C0 C0
    30 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    40 FF FF FF FF FF FF 00 0D 2D FF FF FF FF FF FF FF
    50 FF 31 7F 7F 7F 50 FC 00 90 56 09 12 80 00 00 00
    60 7F 7F 7F 00 00 64 FF FF 7F 7F 7F 00 00 64 FF FF
    70 7F 7F 7F 00 00 64 FF FF FF FF FF FF FF FF FF FF
    80 00 00 00 00 FF FF FF FF 00 00 FF CA 02 00 99 99
    90 7F 7F 7F 00 00 7F FF FF 7F 7F 7F 00 00 7F FF FF
    A0 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF FF
    B0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    C0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    D0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    E0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    F0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

    Hardware monitor AMD Phenom X4 9500
    Power 0 95.00 W (Processor)
    Temperature 0 40°C (103°F) [0x13C] (Core #0)
    Temperature 1 40°C (103°F) [0x13C] (Core #1)
    Temperature 2 40°C (103°F) [0x13C] (Core #2)
    Temperature 3 40°C (103°F) [0x13C] (Core #3)

    Hardware monitor NVIDIA GeForce 8500 GT
    Temperature 0 55°C (130°F) (GPU Core)

    Hardware monitor WDC WD5000AAKS-00YGA0
    Temperature 0 36°C (96°F) [0x24] (Assembly)

  10. #10
    Community Member kitsune_ko's Avatar
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    Default

    55 oC is exceptionally hot for a video card (or any electronic device) to be running at. I would crack your PC case and make sure the fan is running, and/or that the card is not covered with an excessive amount of dust.

    If the fan is not running, then it certainly needs to be replaced, if you are lucky you may be able to just replace the fan itself. If you are overclocking the videocard, dial it back down to normal or perhaps even a little lower if possible. Dialing your graphics down to minimal settings ingame would help a little bit as well, less load = less work and heat being produced by the card.


    Kit

  11. #11
    Community Member spifflove's Avatar
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    Default

    Ty everyone for helping me find out the problem. I have 3 working fans so I don't know what the solution will be except taking it in to the shop.

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